Social Care Worker

Company Description Wellspring transforms organizational initiatives into meaningful employee experiences that help people feel included and supported. The company partners with employers, brokers, carriers, and platforms to bring benefits, wellness, onboarding, and appreciation programs to life through tangible, personalized experiences. Its evolved collection includes health learning tools, engagement touchpoints, and curated kits focused on mental well-being, fitness, immunity, and self care. Each experience can carry an organization’s message, benefits information, and resources, connecting a physical moment to digital support and next steps. Wellspring is dedicated to creating approachable, relevant learning and engagement moments that have lasting impact for employees wherever they work.
Role Description The Social Care Worker at Wellspring is a full-time, on-site role based in the Greater Edmonton Metropolitan Area. This role focuses on supporting individuals and families by connecting them to appropriate social, health, and wellness resources and helping them navigate available programs and services. Day-to-day responsibilities include conducting client assessments, developing support plans, facilitating referrals to community and employer-sponsored resources, and maintaining accurate documentation. The Social Care Worker will collaborate with internal teams and external partners to align Wellspring’s employee experience initiatives with clients’ social and emotional needs. The role also involves advocating for clients, monitoring progress, and providing ongoing education and guidance to promote well-being and engagement.
Qualifications

• Candidates should possess skills in client assessment, case management, and care coordination.
• Candidates should possess skills in community resource navigation, referral processes, and service linkage.
• Candidates should possess skills in communication, active listening, and relationship-building with diverse populations.
• Candidates should possess skills in documentation, record-keeping, and basic data entry or reporting.
• Candidates should possess skills in crisis intervention, de-escalation, and problem-solving in challenging situations.
• Relevant post-secondary education in social work, human services, psychology, counseling, or a related field is beneficial.
• Experience in social services, mental health, community outreach, or employee assistance programs is an asset.
• Knowledge of local community resources and support networks in the Greater Edmonton area is preferred.
• Ability to work collaboratively in a multidisciplinary environment and maintain professional boundaries is important.
• Comfort supporting individuals from varied cultural, socioeconomic, and occupational backgrounds is highly valued.