Jobs in Canada

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Head of Product, Invoice Simple
Evercommerce
Toronto, ON · Victoria, BC · Vancouver, BC
- Full-time
Lead intelligent experiences that understand customers, anticipate their needs and complete meaningful work on their behalf, from creating invoices and following up on payments to…
Added 1 day ago
ET
Braze Lead Developer
EXL Talent Acquisition Team
Canada
- Hybrid
We are seeking a hands-on Braze Lead Developer to build, integrate, and scale Braze solutions for enterprise clients. You will lead a team of developers while remaining deeply hands-on:…
Added 1 day ago
Staff Mobile Engineer
Hatch
Canada
…on rest in a culture obsessed with optimization. While most technology is designed to keep you engaged, our devices use the science of habit formation to help people unplug, unwind, and…
Added 1 day ago
RC
Digital Product Designer UX/UI
Randstad Canada
North Vancouver, BC
- $45.99 to $52.56 CAD / hour
- Contract
End-to-End Strategic Ownership: Lead the complete design lifecycle from initial user research and wireframing to stakeholder presentations, developer handoffs, and post-launch usability…
Added 1 day ago
EH
Operations Systems Specialist
Earls Head Office
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
Support, lead, and execute cross-functional Operations and Technology-driven projects related to the systems the Operations System team supports, including:
Added 1 day ago
RQ08300 - Systems Testing/QA Specialist - Senior
Rubicon Path
Toronto, ON
· Lead QA in development projects and release cycles as an application subject matter expert.
Added 1 day ago
RQ08570 - Technology Architect - Senior
Rubicon Path
Toronto, ON
Must have implementation experience with Oracle T7, Backup and Recovery Appliance and Oracle OVM server farms
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RQ08861 - Solutions Designer - Senior
Rubicon Path
Toronto, ON
Work autonomously as a design specialist on high profile, complex and high-risk technology solutions with significant organizational impact
Added 1 day ago
RC
Senior Development Specialist
Randstad Canada
Toronto, ON
- $65.12 to $71.8 CAD / hour
- Contract
…Operating within a flexible hybrid work model in Toronto, you will lead the end-to-end design, development, and maintenance of single-page applications using modern JavaScript frameworks,…
Added 1 day ago
Director, Mobile Engineering
Hatch
Canada
…on rest in a culture obsessed with optimization. While most technology is designed to keep you engaged, our devices use the science of habit formation to help people unplug, unwind, and…
Added 1 day ago
Staff Software Engineer - Core Identity
Okta
Toronto, ON
…passwordless access a reality across Windows, macOS, iOS, Linux and…
Added 1 day ago
Manufacturing Engineer
Android Industries
Oshawa, ON
…formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant,…
Added 1 day ago
TG
Lead Product Designer (Digital) - Hybrid
The Globe and Mail
Toronto, ON
- $107,600 to $129,120 CAD / year
As Lead Product Designer, you will play a leading role on The Globe’s product design team to create a compelling user experience across both the website and iOS/Android apps. Bring your…
Added 1 day ago
RQ10457 - Mobile Architect
Source Code
Toronto, ON
Lead the design, development, and delivery of enterprise‑grade iOS and Android applications using native technologies (Objective-C / Swift, Xcode or Java with Android Studio).
Added 1 day ago
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Full-Stack Developer
Thinkoutsidethevalley
Toronto, ON
- Full-time
We are looking for an experienced Full-Stack Developer for our Mississauga Location! Someone who is ready to take the next step in their career!
Added 1 day ago
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Senior Software Developer (C# .NET / SQL Server)
AbaData
Calgary, AB
- Full-time
AbaData is one of Canada’s premier energy technology
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User Experience
Altis
Montréal, QC
- $65 to $75 CAD / hour
- Contract
Were looking for a Lead UX/UI Designer to shape the end-to-end digital experience for customers across iOS, Android, web applications, and websites within a large consumer-focused…
Added 1 day ago
AN
Mobile QA Automation Engineer
Astra North Infoteck Inc.
Mississauga, ON
- Contract
Experience designing, developing, and maintaining automated test scripts for Android and iOS using tools such as Appium, Selenium, Espresso, or XCUITest.
Added 1 day ago
RC
Senior Automation Developer – Verification and Testing Frameworks
Randstad Canada
Kanata, ON
- $69.27 to $90.05 CAD / hour
- Contract
Our Client is seeking a Senior Automation Developer specializing in software verification and test framework design. Operating under a Hybrid work model (4 days per week in office - Kanata,…
Added 1 day ago
QF
Senior Software Engineer
Questrade Financial Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead technical design and delivery of complex features and services - front-end, back-end, or both - documenting architectural trade-offs.
Added 1 day ago
QF
Senior Software Engineer
Questrade Financial Group
Calgary, AB
- Full-time
Lead technical design and delivery of complex features and services - front-end, back-end, or both - documenting architectural trade-offs.
Added 1 day ago
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Senior Android Software Engineer
Semperis
Remote, Canada
- Full-time
- Remote
We're looking for a Senior Android Software Engineer to own Ready1 Android end to end. You will be the in-house Android owner on a small mobile team - hands-on individual contributor, not a…
Added 2 days ago
W
Sr. Associate Software Development Engineer, Mobile
Workday
Victoria, BC · Vancouver, BC · Canada, BC, Vancouver
- Full-time
As a Sr Associate Mobile Build Infrastructure Engineer - Android, you will play a crucial role in enhancing our mobile development ecosystem. You will work closely with our Android platform…
Added 2 days ago
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Senior QA and Automation Developer
Taiv
Winnipeg, MB
- Full-time
We are looking for a Senior QA and Automation Developer to join our growing team!
Added 2 days ago
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Software Dev 2
IGT
Moncton, NB
- Full-time
At IGT, we're building a culture where people Innovate with Purpose, Compete Intensely & Win, Lead with Heart, Make It Matter, and Create Value. Grow your career while helping shape what's…

Earls Head Office

Operations Systems Specialist

Vancouver, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

Apply on app-elb.pushoperations.com About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: 3+ years of progressive experience within restaurant operations, IT support, or system administration.
Posting language: English

Original job description

Do you thrive on details and get all warm and fuzzy inside when systems are running smoothly and efficiently? If so, Head Office is looking for you!

Earls Kitchen + Bar is hiring an Operations Systems Specialist to join our Technology team. The person best suited for this role has a keen eye for detail and technical experience – supporting menu rollouts, POS configuration, and restaurant systems for 70+ stores requires a high level of multitasking and efficiency. This is a crucial role, as you will be responsible for a large part of our guest experience.

Please note: This role has an on-call rotation once every 3 or 4 weeks per month, when you will be on-call after work hours for the whole week to support with mission-critical issues.

Role Responsibilities

Contribute to the ongoing research, analysis, and benchmarking of Operations Systems within the external marketplace with a mindset of continuous improvement.

Champion continuous learning and sharing - specifically contribute to the ongoing development of the team by ensuring documentation for relevant systems and processes is current.

Support, lead, and execute cross-functional Operations and Technology-driven projects related to the systems the Operations System team supports, including:

Assisting in the creation of business cases for new initiatives, including cross-functional input from stakeholders

Helping in the creation of requirements based on creating business value

Aiding in ongoing stakeholder communication

Identifying project risks and mitigation strategies

Serve as the Quick Service Restaurant (QSR) specialist within the Operations Systems team, overseeing and optimizing Back-of-House (BOH) systems across all store locations.

Oversee the store payment platform operations, leading continuous optimization initiatives, feature rollouts, and software updates to enhance transaction efficiency and security.

Support and coordinate Operations Systems deployment, testing, and go-live readiness for New Store Openings (NSOs) and major store renovations.

Plan, coordinate, and execute hardware upgrade initiatives across store locations, ensuring minimal operational downtime and compatibility with core systems.

Triage and respond to tickets to support our Operations team and monitor and hold teams accountable to our Service Level Agreement targets.

Act as an escalation point for Operations Systems Coordinators and fellow Technology team members, leveraging expertise and judgment to resolve tickets.

Provide off-hours support as required.

Support new restaurant openings across North America remotely and in-person as needed.

Qualifications

3+ years of progressive experience within restaurant operations, IT support, or system administration.

Hands-on experience and technical proficiency with core enterprise restaurant systems, including POS platforms (Simphony), Kitchen Display Systems (QSR), Inventory Management (CrunchTime), and 3rd-party delivery integrations.

Fluid knowledge and comfort around technology fundamentals, with proficient skills in Google applications and Microsoft Office (Word, Excel, and PowerPoint).

Demonstrated leadership in creating, standardizing, and maintaining system documentation, SOPs, and team training materials.

Proficient across Windows, macOS, Android, local network troubleshooting, and productivity platforms (Google Workspace, Microsoft 365).

Excellent organization and analytical skills with the ability to manage multiple priorities in a fast-paced environment and deal with challenging issues.

Strong written and verbal communication skills.

Quick learner who enjoys new challenges and is coachable and open to direction.

Self-interest in keeping abreast of technology and industry best practices

A degree or diploma in Information Systems, or a related field, is an asset.

Bonus Points

A sense of humour.

A serious passion for food - we like to eat around here (sometimes wine is involved).

Open to personal development and growth.

The drive to succeed and the passion to be a part of Earls growth.

Big team player – able to be both a leader and also support those around them.

What We Offer

Competitive annual salary ranging from $60,000 to $65,000, commensurate with experience and qualifications, complemented by all the perks and benefits below. Individual pay is based on job-related skills, relevant experience, education and/or training, and internal equity.

Comprehensive health care benefits effective from your first day

A healthy lifestyle spending account to support you in living your best life

Employee Assistance Program

Earls 50% discount card for food and drinks at all Earls Kitchen + Bar, the Beachhouse, Birdies Eats & Drinks, LOCAL Public Eatery, and JOEY Restaurants locations

3 weeks vacation

Make Life Awesome Week

Opportunity to be a part of our partner-led Employee Resource Groups (ERG), designed to bring our greater communities together through mutual causes and shared experiences

Flexibility with our Hybrid work from home/office model

Bring your furry friend to work in our dog-friendly office

Office amenities include a rooftop patio, lockers, showers, a full kitchen, and collaborative workspaces

Travel opportunities for company events, new restaurant openings, and more!

Leadership programs with career development and opportunities for advancement

Awards, recognitions, team-building events, and more!

APPLY NOW

We will be in touch with suitable candidates as applications come through. We look forward to hearing from you!

Earls is an equal-opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences, and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions, and terminations are based on qualifications, competencies, and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Apply on app-elb.pushoperations.com About employer

More about this job

Responsibilities

The Operations Systems Specialist at Earls will keep restaurant systems running smoothly, support new store openings and renovations, and triage tickets for the Operations team. The role also keeps system documentation current and leads technology projects across stores.

Requirements

Candidates need 3+ years of experience in restaurant operations, IT support or system administration. They need hands-on skills with restaurant systems such as Simphony POS, QSR kitchen displays, CrunchTime and delivery integrations, plus strong organization and communication.

Skills

Simphony POS
QSR Kitchen Display Systems
CrunchTime inventory management
3rd-party delivery integrations
POS configuration
Google Workspace
Microsoft Office (Word, Excel, PowerPoint)
Microsoft 365
Windows
macOS
Android
local network troubleshooting
system documentation
SOP writing
technical training
ticket triage
project coordination
business case creation
requirements gathering
stakeholder communication
risk identification
hardware upgrade planning
go-live readiness testing
payment platform operations

Benefits

Comprehensive health care benefits
Healthy lifestyle spending account
Employee Assistance Program
Employee discount card (50%)
3 weeks vacation
Make Life Awesome Week
Hybrid work model
Leadership and career development programs
Awards and recognition

Keywords

Simphony POS
QSR
CrunchTime
Kitchen Display System
POS configuration
restaurant systems
3rd-party delivery integration
Google Workspace
Microsoft 365
Windows
macOS
Android
network troubleshooting
SOP documentation
IT support
systems administration
restaurant technology
ticket triage
SLA management
hospitality technology

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Employee discount
Wellness program
Meals

Tools

Simphony POS
QSR Kitchen Display System
CrunchTime
Google Workspace
Microsoft 365
Microsoft Office

Languages

English

Fields of study

Information Systems

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Work requirements

Jobs in Canada