Jobs in Canada

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Added 3 mins ago
KD
Territory Sales Rep
Keurig Dr Pepper Canada
Quebec, QC
- Full-time
…province of Quebec. Reporting into the Regional Field Sales Lead, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans, and…
Added 3 mins ago
TH
Administrative Assistant
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 3 mins ago
TH
Academic Clinician - Haematology-Oncology
The Hospital for Sick Children
Toronto, ON
- Full-time
Candidates must hold or be eligible for licensure with the College of Physicians and Surgeons of Ontario
Added 33 mins ago
GR
Store Manager - Karl Lagerfeld Paris
GIII Retail Group
Calgary, AB
- Full-time
As the Store Manager, you will lead the overall performance of the store. You will be responsible for driving sales and profitability, developing a high-performing team, delivering an…
Added 33 mins ago
NB
Senior Advisor Change Management
National Bank of Canada
Montreal, QC
- Full-time
…closely with the strategic change and organizational readiness lead, pillar leaders, program managers, project teams, communications specialists and various stakeholders. The team stands…
Added 33 mins ago
NB
Lead Auditor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Lead Auditor within the Personal Banking, Client Experience and Compliance Audit team at National Bank means acting as an internal audit specialist. This role allows you to…
Added 33 mins ago
NB
Vice President, Fund Finance, Global Credit Markets
National Bank of Canada
Toronto, ON
- Full-time
Lead the origination, analysis, structuring, and execution of complex corporate lending and credit-based financing transactions for Financial Institution clients.
Added 33 mins ago
NB
Regional Sales Director Equipment Finance Vendor Sales
National Bank of Canada
Montreal, QC
- Full-time
Equipment Finance, Vendor Sales at National Bank is an opportunity to lead a
Added 33 mins ago
NB
Associate or Vice President, FIG, Global Credit Markets
National Bank of Canada
Toronto, ON
- Full-time
Lead the origination, analysis, structuring, and execution of complex corporate lending and credit-based financing transactions for Financial Institution clients.
Added 24 days ago
Mechanical Engineer
Ecolab Inc.
Calgary, AB
As a Mechanical Engineer, you will lead the design and development of next-generation Coolant Distribution Units (CDUs) that power AI, high-performance computing, and data center…
Added 1 hour ago
A
Senior Principal Engineer
Autodesk
AB · Alberta, Canada
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 1 hour ago
AH
Advanced Care Paramedic
Alberta Health Services
Red Earth, AB
- Full-time
…airway adjuncts, and delivering electrical therapy. You may also lead the ALS team in providing clinical care during patient transport or at emergency scenes. You will support the readiness…
Added 1 hour ago
AH
Advanced Care Paramedic
Alberta Health Services
Slave Lake, AB
- Full-time
…airway adjuncts, and delivering electrical therapy. You may also lead the ALS team in providing clinical care during patient transport or at emergency scenes. You will support the readiness…
Added 1 hour ago
AH
Advanced Care Paramedic
Alberta Health Services
Peace River, AB
- Temporary
…airway adjuncts, and delivering electrical therapy. You may also lead the ALS team in providing clinical care during patient transport or at emergency scenes. You will support the readiness…
Added 1 hour ago
AH
Advanced Care Paramedic
Alberta Health Services
Beaverlodge, AB
- Full-time
…airway adjuncts, and delivering electrical therapy. You may also lead the ALS team in providing clinical care during patient transport or at emergency scenes. You will support the readiness…
Added 1 hour ago
PC
Gestionnaire de produits / Product Manager
PIP Canada
Laval, QC
- Full-time
Added 1 hour ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Added 1 hour ago
AH
Nurse Practitioner
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…essential, along with the ability to actively contribute to and lead within an interdisciplinary team to support complex decision-making and optimize patient outcomes. The NP must exhibit…
Added 1 hour ago
AH
Program Manager - Client Experience and Quality of Life
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…relationship-management capability, including the ability to lead senior professionals, influence independent service providers and system partners, and navigate complex, sensitive issues…
Added 1 hour ago
AH
Program Manager - Client Concerns
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…relationship-management capability, including the ability to lead senior professionals, influence independent service providers and system partners, and navigate complex, sensitive…
Added 1 hour ago
AH
Lead - Insurance
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Must have demonstrated the confidence and ability to communicate and work effectively at all levels with internal and external parties · Must have knowledge of many different insurance processes
Added 1 hour ago
PC
Chef(fe) d’équipe, expérience client/Team Lead, Customer Experience
PIP Canada
Laval, QC
- Full-time
It is with this view and vision that we are currently seeking a Team Lead, Customer Experience, based out of our Canadian headquarters in Laval, QC. Reporting directly to the Customer…
Added 1 hour ago
AH
Physiotherapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Heart and Stroke CPR (BLS-HCP) certification is required
Added 1 hour ago
PC
Gestionnaire principal(e), Produits et Marketing/Senior Manager, Product and Marketing
PIP Canada
Laval, QC
- Full-time
Le poste est basé à Laval, au Québec, avec un minimum de 4 jours par semaine au bureau et une certaine flexibilité selon les besoins de l’entreprise
Added 1 hour ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
Lead contract negotiations, pricing strategies, and national program structures in collaboration with PIP leadership.

Earls Head Office

Operations Systems Specialist

Vancouver, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

Apply on app-elb.pushoperations.com About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: 3+ years of progressive experience within restaurant operations, IT support, or system administration.
Posting language: English

Original job description

Do you thrive on details and get all warm and fuzzy inside when systems are running smoothly and efficiently? If so, Head Office is looking for you!

Earls Kitchen + Bar is hiring an Operations Systems Specialist to join our Technology team. The person best suited for this role has a keen eye for detail and technical experience – supporting menu rollouts, POS configuration, and restaurant systems for 70+ stores requires a high level of multitasking and efficiency. This is a crucial role, as you will be responsible for a large part of our guest experience.

Please note: This role has an on-call rotation once every 3 or 4 weeks per month, when you will be on-call after work hours for the whole week to support with mission-critical issues.

Role Responsibilities

Contribute to the ongoing research, analysis, and benchmarking of Operations Systems within the external marketplace with a mindset of continuous improvement.

Champion continuous learning and sharing - specifically contribute to the ongoing development of the team by ensuring documentation for relevant systems and processes is current.

Support, lead, and execute cross-functional Operations and Technology-driven projects related to the systems the Operations System team supports, including:

Assisting in the creation of business cases for new initiatives, including cross-functional input from stakeholders

Helping in the creation of requirements based on creating business value

Aiding in ongoing stakeholder communication

Identifying project risks and mitigation strategies

Serve as the Quick Service Restaurant (QSR) specialist within the Operations Systems team, overseeing and optimizing Back-of-House (BOH) systems across all store locations.

Oversee the store payment platform operations, leading continuous optimization initiatives, feature rollouts, and software updates to enhance transaction efficiency and security.

Support and coordinate Operations Systems deployment, testing, and go-live readiness for New Store Openings (NSOs) and major store renovations.

Plan, coordinate, and execute hardware upgrade initiatives across store locations, ensuring minimal operational downtime and compatibility with core systems.

Triage and respond to tickets to support our Operations team and monitor and hold teams accountable to our Service Level Agreement targets.

Act as an escalation point for Operations Systems Coordinators and fellow Technology team members, leveraging expertise and judgment to resolve tickets.

Provide off-hours support as required.

Support new restaurant openings across North America remotely and in-person as needed.

Qualifications

3+ years of progressive experience within restaurant operations, IT support, or system administration.

Hands-on experience and technical proficiency with core enterprise restaurant systems, including POS platforms (Simphony), Kitchen Display Systems (QSR), Inventory Management (CrunchTime), and 3rd-party delivery integrations.

Fluid knowledge and comfort around technology fundamentals, with proficient skills in Google applications and Microsoft Office (Word, Excel, and PowerPoint).

Demonstrated leadership in creating, standardizing, and maintaining system documentation, SOPs, and team training materials.

Proficient across Windows, macOS, Android, local network troubleshooting, and productivity platforms (Google Workspace, Microsoft 365).

Excellent organization and analytical skills with the ability to manage multiple priorities in a fast-paced environment and deal with challenging issues.

Strong written and verbal communication skills.

Quick learner who enjoys new challenges and is coachable and open to direction.

Self-interest in keeping abreast of technology and industry best practices

A degree or diploma in Information Systems, or a related field, is an asset.

Bonus Points

A sense of humour.

A serious passion for food - we like to eat around here (sometimes wine is involved).

Open to personal development and growth.

The drive to succeed and the passion to be a part of Earls growth.

Big team player – able to be both a leader and also support those around them.

What We Offer

Competitive annual salary ranging from $60,000 to $65,000, commensurate with experience and qualifications, complemented by all the perks and benefits below. Individual pay is based on job-related skills, relevant experience, education and/or training, and internal equity.

Comprehensive health care benefits effective from your first day

A healthy lifestyle spending account to support you in living your best life

Employee Assistance Program

Earls 50% discount card for food and drinks at all Earls Kitchen + Bar, the Beachhouse, Birdies Eats & Drinks, LOCAL Public Eatery, and JOEY Restaurants locations

3 weeks vacation

Make Life Awesome Week

Opportunity to be a part of our partner-led Employee Resource Groups (ERG), designed to bring our greater communities together through mutual causes and shared experiences

Flexibility with our Hybrid work from home/office model

Bring your furry friend to work in our dog-friendly office

Office amenities include a rooftop patio, lockers, showers, a full kitchen, and collaborative workspaces

Travel opportunities for company events, new restaurant openings, and more!

Leadership programs with career development and opportunities for advancement

Awards, recognitions, team-building events, and more!

APPLY NOW

We will be in touch with suitable candidates as applications come through. We look forward to hearing from you!

Earls is an equal-opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences, and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions, and terminations are based on qualifications, competencies, and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Apply on app-elb.pushoperations.com About employer

More about this job

Responsibilities

The Operations Systems Specialist at Earls will keep restaurant systems running smoothly, support new store openings and renovations, and triage tickets for the Operations team. The role also keeps system documentation current and leads technology projects across stores.

Requirements

Candidates need 3+ years of experience in restaurant operations, IT support or system administration. They need hands-on skills with restaurant systems such as Simphony POS, QSR kitchen displays, CrunchTime and delivery integrations, plus strong organization and communication.

Skills

Simphony POS
QSR Kitchen Display Systems
CrunchTime inventory management
3rd-party delivery integrations
POS configuration
Google Workspace
Microsoft Office (Word, Excel, PowerPoint)
Microsoft 365
Windows
macOS
Android
local network troubleshooting
system documentation
SOP writing
technical training
ticket triage
project coordination
business case creation
requirements gathering
stakeholder communication
risk identification
hardware upgrade planning
go-live readiness testing
payment platform operations

Benefits

Comprehensive health care benefits
Healthy lifestyle spending account
Employee Assistance Program
Employee discount card (50%)
3 weeks vacation
Make Life Awesome Week
Hybrid work model
Leadership and career development programs
Awards and recognition

Keywords

Simphony POS
QSR
CrunchTime
Kitchen Display System
POS configuration
restaurant systems
3rd-party delivery integration
Google Workspace
Microsoft 365
Windows
macOS
Android
network troubleshooting
SOP documentation
IT support
systems administration
restaurant technology
ticket triage
SLA management
hospitality technology

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Employee discount
Wellness program
Meals

Tools

Simphony POS
QSR Kitchen Display System
CrunchTime
Google Workspace
Microsoft 365
Microsoft Office

Languages

English

Fields of study

Information Systems

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Work requirements

Jobs in Canada