Restaurant Leader
- Calgary, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are looking for a motivated Front of House Leader/Floor Manager to grow our front-of-house leadership team. In this salaried role, you’ll lead shifts, support exceptional guest experiences and play an important role in developing the people around you. Our ideal candidate brings a passion for hospitality, a commitment to teamwork and a desire to learn and grow.
If you’re a hospitality professional ready to take the next step in your career, we’ll help you develop your leadership skills through structured training, hands-on mentorship and ongoing development.
As a Leader, you will:
Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
If you’re a hospitality professional ready to take the next step in your career, we’ll help you develop your leadership skills through structured training, hands-on mentorship and ongoing development.
As a Leader, you will:
- Lead exceptional shifts. Be present on the floor, bring the team together and keep service running smoothly through clear communication and thoughtful decisions.
- Create memorable guest experiences. Build connections with guests, anticipate their needs and take ownership of resolving concerns with care.
- Coach and support your team. Provide clear, caring feedback, recognize great work and help others build their skills and confidence.
- Lead by example. Uphold our standards for hospitality, service, safety and cleanliness while creating a positive, welcoming environment.
- Take initiative. Anticipate challenges, respond to changing priorities and empower your team to find solutions.
- Grow your business knowledge. Learn how daily decisions around people, service and restaurant operations contribute to the success of the business.
- Experience in a restaurant or hospitality environment
- Previous supervisory or leadership experience is an asset
- A passion for hospitality and creating exceptional guest experiences
- A positive attitude, strong work ethic and commitment to teamwork and fun
- Strong communication skills and the ability to stay organized in a fast-paced environment
- An interest in coaching others and building a career in restaurant leadership
- A willingness to learn and an openness to feedback, coaching and mentorship
- The ability to legally work in Canada
Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
More about this job
Responsibilities
Lead restaurant shifts by coordinating the front-of-house team, maintaining smooth service, and creating memorable guest experiences. Coach and support team members, uphold hospitality and safety standards, resolve guest concerns, and develop knowledge of restaurant operations.
Requirements
Experience in a restaurant or hospitality environment is required, while previous supervisory or leadership experience is an asset. Candidates should bring strong communication and organizational skills, a positive attitude, teamwork, an interest in coaching, openness to feedback, and legal authorization to work in Canada.
Skills
- Shift Leadership
- Guest Experience
- Hospitality
- Teamwork
- Communication
- Coaching
- Feedback
- Conflict Resolution
- Restaurant Operations
- Service Standards
- Safety Standards
- Cleanliness Standards
- Organization
- Adaptability
- Problem-Solving
- Business Acumen
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Front Of House
- Floor Manager
- Restaurant Leadership
- Shift Leadership
- Hospitality
- Guest Experience
- Teamwork
- Coaching
- Mentorship
- Feedback
- Restaurant Operations
- Service Standards
- Safety
- Cleanliness
- Communication
- Problem-Solving
- Business Knowledge
- People Development