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Added 6 mins ago
SN
Merchandiser, Hourly Part Time Flexible Shifts
SDM Nepean 3781 Strandherd (2325225 Ontario Inc)
Nepean, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 6 mins ago
Senior Project Manager - Critical Infrastructure Modernization
Bell
Regina, SK
Bell AI Fabric is seeking a Senior Project Manager – Critical Infrastructure Modernization to deliver retrofit, upgrade and modification projects inside operating data centres. Typical work…
Added 7 mins ago
B&
Showroom Consultant, Saanich
Bartle & Gibson
Saanich, BC
- Contract
- On-site
…We are committed to providing our valued customers excellent service and our team members the very best in an exciting and positive…
Added 9 mins ago
CB
Baker
COBS Bread
Waterloo, ON
- Full-time
- On-site
· Candidates must have their own transportation · · Candidates should be willing to work early morning shifts, as a COBS Bread baker starts work at 4am
Added 29 mins ago
IA
Cashier supervisor
IGA Alimentation Raymond Rousseau inc.
Québec, QC
- Part-time
perform various management activities within the department department in collaboration with the Department Manager;
Added 29 mins ago
FH
Registered nurse, medicine
Fraser Health Authority
Surrey, BC
- $41.42 to $59.52 CAD / hour
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 2 days ago
Student nurse extern - critical care 6 west
Humber River Regional Hospital
Toronto, ON
Current CPR certification required
Added 16 days ago
Registered nurse, 10 east & west inpatient surgery
Humber River Regional Hospital
Toronto, ON
Location: Humber River Health, Wilson SiteLabour Group: ONAReporting Relationship: Manager, Inpatient Surgery 10 East & WestHourly Rate: $41.15-$58.98
Added 17 days ago
FH
Registered nurse, emergency - specialty qualified
Fraser Health Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 25 days ago
HR
Switchboard operator
Humber River Regional Hospital
Toronto, ON
- Part-time
Demonstrated customer service and telephone skills required, one year experience preferred.
Added 28 days ago
HR
Registered nurse - adult inpatient, mental health
Humber River Regional Hospital
Toronto, ON
- $41.15 to $58.98 CAD / hour
Current BCLS/CPR certification required
Added 28 days ago
Assistant manager
Lebeau Vitres d’autos
Châteauguay, QC
As the Assistant Manager, you will play a key role in supporting day-to-day operations while driving an exceptional customer and employee experience. You will be the face of the Service…
Added 28 days ago
Student nurse extern - 8th floor
Humber River Regional Hospital
Toronto, ON
Current CPR certification required
Added 28 days ago
HR
Registered nurse 7 west cardiology
Humber River Regional Hospital
Toronto, ON
- $41.15 to $58.98 CAD / hour
- Part-time
Employment Status: Part TimeHours of Work: Must be able to work rotating shifts days, nights, evenings, weekends an holidays
Added 28 days ago
Scrum master
National Money Mart Company
Toronto, ON
Minimum 5 years of experience as a Scrum Master or Agile Project Manager within a financial service or fintech environment with proven track record of successfully implementing Agile…
Added 29 days ago
FH
Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
…workflows, cross-functional swimlane diagrams, process maps, and service workflows to document business and technology processes and identify improvement…
Added 29 days ago
FH
Licensed practical nurse, hemodialysis - hemo dialysis - arhcc
Fraser Health Authority
Abbotsford, BC
- $32.84 to $44.96 CAD / hour
Reporting to the Manager, Clinical Operations or designate, performs, implements, plans and evaluates nursing care for their own work assignments within the competency and practice…
Added 29 days ago
FH
Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 29 days ago
FH
Clinical exercise physiologist (cep) - primary care - delta
Fraser Health Authority
Delta, BC
- $40.19 to $50.2 CAD / hour
…help to expand the ability to deliver prompt and professional…
Added 29 days ago
Purchasing manager
Johnson Controls
Nisku, AB
The North American Purchasing Manager is responsible for leading purchasing execution activities across multiple manufacturing facilities to ensure uninterrupted material flow and support…
Added 29 days ago
HR
Cardiology technologist
Humber River Regional Hospital
Toronto, ON
- $35.93 to $41.37 CAD / hour
Current BCLS provider certification required
Added 1 month ago
C
Manager, Coronach Service Centre - Southland Co-operative Ltd. @ Coronach, SK
Co-op
Coronach, SK
- Full-time
- On-site
Southland Co-operative Ltd. is hiring a Manager at our Service Centre location in Coronach, Saskatchewan.
Added 9 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 9 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 9 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

Earls Lansdowne

Guest Experience Manager

Richmond, BC, Canada

$48,000 to $55,000 CAD / year · Full-time

Apply on app-elb.pushoperations.com About employer

Applications open in a new tab.

Job details

Pay: $48,000 to $55,000 CAD / year
Job type: Full-time
Posting language: English

Original job description

Leaders at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Leaders have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

As a Guest Experience Manager, you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.

The Guest Experience Manager at Earls is first and foremost a guest facing role. The GEM role is all about Guest relationships - it's your job to make regular guests, develop a database of great information to personalize Guest experiences, and to create relationships between our guests and the floor team. You will be the Maitre D's of an area forgotten, that roam the floor, moving from table to table creating special moments for our guests, and recognising them by name and preference.

As a Guest Experience Manager, you will:

Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead.

Be the caretaker of data and facilitator of relationships. Bridge the gap between technology and true, in-person, authentic hospitality.

Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions with the best interest of the restaurant in mind.

Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge.

What we need from you:

Dedication and experience in a leadership role.

A passion and commitment to hospitality, teamwork, and fun.

A commitment to fostering a supportive and engaging experience for your team members and guests.

A willingness to learn and an openness to feedback, coaching, and mentorship.

The ability to legally work in Canada.

What’s in it for you:

Salary range up to $48,000 - $55,000 annually, plus the perks and benefits below.

Flexible scheduling to support work/life balance.

Leadership meal budget.

Employee discount.

Mentorship programs.

In-house hospitality and culinary training programs.

Leadership programs.

Career development and opportunity for advancement.

Apply Now!

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Apply on app-elb.pushoperations.com About employer

More about this job

Responsibilities

The Guest Experience Manager at Earls Lansdowne will greet and move through the dining room to create special moments for guests and recognize them by name. They will keep guest information up to date, link guests with the floor team and solve problems on shift.

Requirements

Candidates need prior leadership experience and a passion for food, drink and hospitality. They must be willing to learn, accept feedback, and have the legal right to work in Canada.

Skills

Guest relationship management
Customer data management
Team leadership
Problem solving
Communication
Multi-tasking
Menu and product knowledge
Coaching and mentoring
Restaurant operations
Hospitality service

Benefits

Leadership meal budget
Employee discount
Mentorship programs
In-house hospitality and culinary training programs
Leadership programs
Career development and opportunity for advancement
Flexible scheduling

Keywords

Guest Experience Manager
restaurant management
hospitality
guest relations
food and beverage
customer experience
team leadership
CRM
guest database
restaurant floor management
menu knowledge
casual dining
front of house
Earls

Seniority

Mid level

Perks

Flexible hours
Employee discount
Meals
Paid training

Languages

English

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Work requirements

Jobs in Canada