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Floor Manager

  • ON, Canada

Full-time

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Job details

Job type
Full-time
Experience
Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus
Posting language
English

Original job description

Floor Managers at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Floor Managers have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

Joining Earls also comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and your learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you’re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

As a Floor Manager, you’ll:

  • Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead
  • Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen
  • Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits
  • Keep team members and guests safe and sound, advocating for a safe and healthy work environment
  • Create an engaged, connected and on fire team through coaching, mentoring and personal development

What you bring to the floor:

  • The belief that people are the source of extraordinary experiences
  • Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus
  • The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool
  • An innate drive to help others succeed, enviable organization, time management and feedback skills and a generosity in sharing your skills and knowledge with your team
  • Required certifications to responsibly serve alcohol (specific to your province)

Apply Now!

This posting is for an existing position vacancy.

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

More about this job

Responsibilities

The Floor Manager at Earls Yorkdale will lead the front-of-house team on each shift and act as the main point of contact for staff. They will coordinate communication between the dining room and kitchen, track daily cash deposits, and coach and develop team members.

Requirements

Earls Yorkdale needs 2 to 4 years of floor leadership in busy food service, with previous leadership experience an asset. Candidates must hold a provincial responsible alcohol service certification and show strong communication, delegation and time management skills.

Skills

  • Floor leadership
  • Team coaching and mentoring
  • Communication
  • Delegation
  • Conflict de-escalation
  • Cash handling and deposits
  • Time management
  • Organization
  • Feedback delivery
  • Guest service
  • High-volume food service operations
  • Workplace health and safety
  • Shift leadership
  • Responsible alcohol service

Benefits

  • Learning and development
  • Personal and professional development support

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Retail

Keywords

  • Floor Manager
  • Restaurant Manager
  • Front of House
  • Food service management
  • Hospitality
  • Restaurant leadership
  • Team leadership
  • Responsible alcohol service
  • Cash handling
  • Guest experience
  • Coaching
  • Shift management
  • Full-time restaurant job
  • Earls
  • Bar and restaurant
  • Hospitality management

Seniority

Mid level

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