Company Description East Coast Hydraulics is an industrial service, sales, fabrication, and engineering organization serving a wide range of sectors. The company supports marine, aquaculture, agriculture, aviation, aerospace, mining and mineral processing, oil and gas, and renewable energy industries. Operating within Newfoundland and Labrador. East Coast Hydraulics provides specialized hydraulic solutions tailored to demanding environments. Team members work with diverse clients and applications, contributing to reliable, high-performance systems in critical industries.
Role Description The Inside Sales Representative is a full-time, on-site role based in Mount Pearl, NL. This position is responsible for handling inbound and outbound sales inquiries, preparing quotations, and hose fabrication, and testing. Day-to-day tasks include managing customer accounts, responding to product and service questions, processing orders, and coordinating with technicians and the operations team to ensure accurate and timely delivery. The role also involves identifying new sales opportunities, maintaining records, and supporting marketing and sales initiatives to grow the customer base and increase revenue. The Inside Sales Representative is expected to build strong relationships, provide prompt support, and uphold high standards of customer satisfaction.
Qualifications
- Candidates should possess strong Inside Sales skills, including handling inquiries, preparing quotes, and closing sales.
- Candidates should possess mechanical skills, and a willingness to learn.
- Strong communication skills, both written and verbal, with the ability to explain technical products clearly.
- Experience in industrial, mechanical, or hydraulic products or related sectors is an asset.
- Proficiency with CRM software and basic office applications (e.g., email, spreadsheets, word processing).
- Demonstrated ability to work on-site in a fast-paced environment, prioritize tasks, and meet sales targets.
- Relevant post-secondary education in business, sales, or a technical field, or equivalent combination of education and experience.
