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Added 6 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 6 mins ago
GD
DYNAMITE - Operations Associate PT - West Edmonton Mall
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AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 6 mins ago
A
Laboratory Assistant
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Report equipment issues promptly to the appropriate supervisor or manager
Added 21 mins ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
Operate database and reporting tools to analyze data, identify trends and anomalies, and develop clear insights and compelling business stories.
Added 21 mins ago
R|
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- Temporary
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Added 21 mins ago
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- Full-time
…sustainability initiatives, and market expertise. The Content Creation Manager designs and delivers written, visual, and video assets that bring the BNP Paribas brand to life across…
Added 21 mins ago
EP
Branch Operations Manager
East Penn Canada
Ottawa, ON
- Full-time
…motive power, backup power, and consumer markets by helping the business operate efficiently, serve customers effectively, and make informed decisions every day. We offer meaningful work,…
Added 21 mins ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
John Howard Society of Victoria is looking for an experienced Manager, Community Programs to lead the operations, staff, and performance of our community-based programs.
Added 21 mins ago
LA
Social Media Content Manager (12-Month Contract)
Loblaw Agency
Toronto, ON
- Full-time
We are seeking a highly organized, collaborative, and execution-focused Content Manager to lead the delivery of social content across multiple Loblaw banners, brands, and business…
Added 21 mins ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
…looking for individuals who bring creativity, a passion for business development, and an entrepreneurial mindset with a focus on building strong community and networking…
Added 21 mins ago
AC
District Marketing Manager
Aramark Canada
Toronto, ON · Scarborough, ON
- Full-time
The District Marketing Manager is responsible for driving critical business initiatives, including the activation of corporate marketing and consumer insights programs; the creation and…
Added 21 mins ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
They are currently seeking an experienced Branch Manager to lead their Edmonton operation. This is an excellent opportunity for a hands-on leader who enjoys balancing sales leadership,…
Added 21 mins ago
NS
Sr. Account Manager (PR)
North Strategic
Toronto, ON
- Temporary
…social events, cell phone & internet allowance, professional development or wellness allowance, Business Resource Groups, Private health and Dental insurance, Life and Disability insurance……
Added 21 mins ago
S
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- Full-time
The opportunity to make an impact on our business performance.
Added 21 mins ago
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Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.
Added 21 mins ago
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Senior Manager, AI Engineering (AML &Fraud)
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Vancouver, BC
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Added 21 mins ago
Plant Manager I
Sofina Foods Inc
Toronto, ON
Continually develop the capability and skill set of the organization to achieve business results. Manage performance and development plans, providing consistent feedback through performance…
Added 36 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 36 mins ago
LH
Housekeeping Floor Manager - FT- Chelsea Hotel- Toronto
Langham Hospitality Group
Canada
- Full-time
…Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle…
Added 36 mins ago
C
VIP Kitchen (Queensway, Etobicoke)
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Toronto, ON · CPX Queensway and VIP
- Part-time
As a rapidly expanding area of Cineplex’s business, the Cineplex VIP Cinemas offers exciting food and beverage career opportunities for energetic, experienced individuals who are looking…
Added 51 mins ago
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Sr. Enterprise Sales Manager, Financial Services (Banking, Wealth management, Payments, Insurance)
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Toronto, ON
- Full-time
10+ years of technology-related sales, business development, or sales engineering/consulting experience
Added 51 mins ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
Serve as project manager and delivery lead for the firm's highest-priority initiatives, across business transformation, technology modernization, operational efficiency, regulatory change,…
Added 51 mins ago
TT
Air and Ocean Supervisor
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- Full-time
Reporting to the Operations Manager, the Supervisor will provide direction to the operations team while remaining actively involved in shipment coordination, carrier relationships, customer…
Added 51 mins ago
B
Manager, Wealth Reporting Analytics & Automation
BMO
Toronto, ON
- Full-time
The Wealth Reporting Analytics and Automation understands and articulates the business case of business questions and the estimated value being delivered. Develops analytical and reporting…
Added 51 mins ago
FC
Senior Design Manager
FCC Construcción
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- Full-time
…citizen services groups. With more than a century of history, our business portfolio is highly diversified. FCC’s core businesses are construction, environmental services, end-to-end water…

East Penn Canada

Branch Operations Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum of 3 years of leadership experience managing and developing teams in a fast-paced operational setting.
Posting language: English
Posted: Nov 6, 2026

Original job description

When you join East Penn Canada, you become part of a leading battery solutions provider serving essential industries across Canada. Our teams support transportation, motive power, backup power, and consumer markets by helping the business operate efficiently, serve customers effectively, and make informed decisions every day. We offer meaningful work, opportunities to grow, and the stability of a strong, national organization supported by benefits and programs designed to help you thrive.

The Branch Operations Manager is responsible for the overall leadership of branch operations, including warehouse and distribution activities, customer sales support, facilities management, inventory control, team leadership, and operational performance. This role ensures efficient, cost-effective operations while delivering exceptional customer service, maintaining a safe working environment, and fostering a high-performing, inclusive, and rewarding work environment where employees feel valued, supported, and motivated to succeed.

Responsibilities

Duties & Responsibilities

Lead and oversee all branch operations, ensuring safe, efficient, and cost-effective warehouse, inventory, and distribution activities.
Manage inventory control processes, including receiving, shipping, stock replenishment, cycle counts, physical inventories, warranty returns, and scrap management.
Monitor operational performance and provide KPI reporting to Head Office, identifying opportunities for continuous improvement.
Ensure timely and accurate order processing, delivery execution, quotations, invoicing, and customer follow-up activities.
Resolve escalated customer concerns and collaborate with Sales Representatives to support customer satisfaction and retention.
Lead, coach, develop, and performance-manage branch team members while fostering a positive, productive, and engaging work environment.
Oversee recruitment, onboarding, training, workforce planning, and employee development initiatives.
Ensure compliance with all company policies, health and safety standards, and applicable provincial regulations, including TDG and WHMIS requirements.
Maintain a safe, organized, and efficient facility by overseeing housekeeping standards, equipment maintenance, and fleet management activities.
Build strong partnerships with Head Office and cross-functional teams to support operational excellence, inventory accuracy, and business objectives.

Experience, Skills & Competencies

Demonstrated background of experience in warehousing, distribution, logistics, or branch operations environments.
Minimum of 3 years of leadership experience managing and developing teams in a fast-paced operational setting.
Strong knowledge of warehouse operations, inventory management, logistics, and distribution best practices.
Proficiency with Microsoft Office applications and business systems; SAP experience is considered a very strong asset.
Demonstrated ability to lead, coach, motivate, and hold teams accountable to performance expectations.
Strong problem-solving and decision-making skills, with the ability to resolve issues independently and collaboratively.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
Proven ability to work effectively under pressure, meet tight deadlines, and adapt to changing business demands.
Excellent interpersonal, communication, and relationship-building skills with the ability to influence stakeholders at all levels.
Customer-focused and results-oriented, with a continuous improvement mindset and commitment to operational excellence.

Additional Considerations

This is a 100% on-site position, working from our Ottawa branch location.
Satisfactory completion of role-specific background checks will be required as a condition of employment. These may include, but are not limited to, criminal record checks, professional references, employment verifications, driver’s abstracts, and employment credit checks
Occasional flexibility in schedule may be required to support operational demands, inventory activities, and business priorities
Expected hiring range for this position is $70,000 to $85,000 annually (exact annual salary offered to the successful applicant will be determined by the candidate's experience, education, related knowledge, skills, and abilities, as well as internal equity and alignment with market data)

Join a team within the battery industry that values your contributions and invests in your long-term success!

“What Powers You” matters. Here’s how we support our managerial teams:

Competitive compensation with results-based rewards and annual merit increases tied to performance
100% employer paid health and dental benefits, plus insurance coverage, a Health Spending Account, and paid sick days to support your health and wellbeing
Profit sharing and deferred profit-sharing programs to support long-term financial planning
Career growth opportunities, with many roles across our four divisions filled through internal promotions
Industry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growth‑leading training and development, including in‑house learning opportunities and tuition reimbursement
A collaborative, team-based work environment where contributions are recognized and valued‑based work environment where contributions are recognized and valued
Employee discounts on batteries, plus access to exclusive deals on popular brands

AI Usage

East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. AI is not used to make hiring decisions. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly.

Application Process

Applicants must be legally eligible to work in Canada to be considered. We thank all applicants for their interest, however, only those selected for an interview will be contacted by phone, email, and for some roles, by text message.All offers of employment are contingent upon the successful completion of thorough background checks, which may include criminal, credit, professional references, driver’s abstracts, and/or education/credentials verification.

Accessibility And Inclusion

East Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request.

Apply About employer

More about this job

Responsibilities

Lead branch operations, including warehouse and distribution activities, inventory control, customer sales support, facilities, and team performance. Ensure safe, cost-effective operations and excellent customer service while developing employees, monitoring KPIs, and driving continuous improvement.

Requirements

Candidates need experience in warehousing, distribution, logistics, or branch operations, with at least three years of leadership experience in a fast-paced operational setting. Strong knowledge of inventory and logistics practices, team leadership, problem-solving, organization, communication, and Microsoft Office proficiency are required; SAP experience is a strong asset.

Skills

Warehouse Operations
Inventory Management
Logistics
Distribution
Team Leadership
Coaching and Development
Performance Management
Customer Service
KPI Reporting
Continuous Improvement
Problem-Solving
Decision-Making
Microsoft Office
SAP
Health and Safety Compliance
Fleet Management

Benefits

Employer-Paid Health and Dental Benefits
Insurance Coverage
Health Spending Account
Paid Sick Days
Profit Sharing
Deferred Profit-Sharing Program
Career Growth Opportunities
Training and Development
Tuition Reimbursement
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Inventory Control
Receiving
Shipping
Stock Replenishment
Cycle Counts
Physical Inventories
Warranty Returns
Scrap Management
Distribution
Logistics
Order Processing
Quotations
Invoicing
KPI Reporting
Continuous Improvement
Customer Service
Recruitment
Onboarding
Workforce Planning
TDG
WHMIS
Health and Safety
Equipment Maintenance
Fleet Management
Microsoft Office
SAP
Battery Industry

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