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Added 4 mins ago
CP
AI Product Owner
Constellation Payments
Toronto, ON
- Full-time
Lead backlog refinement, sprint planning and daily collaboration with Engineering, keeping the team unblocked and focused on the highest-value outcomes.
Added 4 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
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Added 4 mins ago
FH
Registered Nurse, Medicine - Mission Memorial Hospital
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Mission, BC
- Part-time
…Registered Nurse provides direct patient care by assessing, planning, providing and evaluating nursing care to patients in (an) acute inpatient…
Added 19 mins ago
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(CAN) Customer Service Manager
Walmart
Kelowna, BC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
Casual Tenant Support Worker (Balsam Place)
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Reports and is accountable to the Program Manager or their designate
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R
Relationship Manager Intern, Commercial Financial Services
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- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 1 hour ago
RB
Relationship Manager Intern, Commercial Financial Services
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Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kelowna, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
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- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
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Lifemark Health Group
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- Full-time
Passion for your profession and commitment to ongoing professional development
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FH
Occupational Therapist - Langley Long Term Care
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…Practice Leader, Occupational Therapy, and administratively to the Manager, Clinical Operations, this position provides occupational therapy treatment programs in accordance with…
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OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $43 to $52 CAD / hour
- Full-time
Apply clinical expertise and professional competence in the assessment, intervention, consultation, case management, discharge planning, education, and follow-up of clients
Added 2 hours ago
LH
Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
Apply clinical expertise and professional competence in the assessment, intervention, consultation, case management, discharge planning, education, and follow-up of clients
Added 2 hours ago
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- Full-time
· Facilitate product discovery, roadmap planning, prioritization, and stakeholder decision-making.
Added 2 hours ago
CO
Human Resources Generalist
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Saint John, NB
- Full-time
…trusted resource for administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 3 hours ago
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Human Resources Specialist (Recruitment & Talent Outreach)
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Montreal, QC
- Full-time
…Organization's staffing needs. S/He will participate in recruitment planning and will provide advice to Hiring Managers on the recruitment process and related policies and procedures;…
Added 3 hours ago
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Branch Operations Manager, British Columbia
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- Full-time
The Branch Operations Manager leads the day-to-day operations of a commercial refrigeration service and installation business in British Columbia. The role is responsible for managing field…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
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Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 hours ago
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Project Manager
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Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 4 hours ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
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…Access ALS positions Canada as a global leader in ALS drug…
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Program Manager (RECE)
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Hamilton, ON
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We are currently recruiting for a collaborative, reflective, and operationally focused Program Manager (RECE) to join our Leadership Team.
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Supervisor (Part Time)
Carters Inc.
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…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
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Communication Assistant
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Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
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The Food & Beverage Manager professionally represents the establishment through the creation of a value based workplace environment where team mates and guests are treated in a fair,…

East Penn Canada

Branch Operations Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum of 3 years of leadership experience managing and developing teams in a fast-paced operational setting.
Posting language: English
Posted: Nov 6, 2026

Original job description

When you join East Penn Canada, you become part of a leading battery solutions provider serving essential industries across Canada. Our teams support transportation, motive power, backup power, and consumer markets by helping the business operate efficiently, serve customers effectively, and make informed decisions every day. We offer meaningful work, opportunities to grow, and the stability of a strong, national organization supported by benefits and programs designed to help you thrive.

The Branch Operations Manager is responsible for the overall leadership of branch operations, including warehouse and distribution activities, customer sales support, facilities management, inventory control, team leadership, and operational performance. This role ensures efficient, cost-effective operations while delivering exceptional customer service, maintaining a safe working environment, and fostering a high-performing, inclusive, and rewarding work environment where employees feel valued, supported, and motivated to succeed.

Responsibilities

Duties & Responsibilities

Lead and oversee all branch operations, ensuring safe, efficient, and cost-effective warehouse, inventory, and distribution activities.
Manage inventory control processes, including receiving, shipping, stock replenishment, cycle counts, physical inventories, warranty returns, and scrap management.
Monitor operational performance and provide KPI reporting to Head Office, identifying opportunities for continuous improvement.
Ensure timely and accurate order processing, delivery execution, quotations, invoicing, and customer follow-up activities.
Resolve escalated customer concerns and collaborate with Sales Representatives to support customer satisfaction and retention.
Lead, coach, develop, and performance-manage branch team members while fostering a positive, productive, and engaging work environment.
Oversee recruitment, onboarding, training, workforce planning, and employee development initiatives.
Ensure compliance with all company policies, health and safety standards, and applicable provincial regulations, including TDG and WHMIS requirements.
Maintain a safe, organized, and efficient facility by overseeing housekeeping standards, equipment maintenance, and fleet management activities.
Build strong partnerships with Head Office and cross-functional teams to support operational excellence, inventory accuracy, and business objectives.

Experience, Skills & Competencies

Demonstrated background of experience in warehousing, distribution, logistics, or branch operations environments.
Minimum of 3 years of leadership experience managing and developing teams in a fast-paced operational setting.
Strong knowledge of warehouse operations, inventory management, logistics, and distribution best practices.
Proficiency with Microsoft Office applications and business systems; SAP experience is considered a very strong asset.
Demonstrated ability to lead, coach, motivate, and hold teams accountable to performance expectations.
Strong problem-solving and decision-making skills, with the ability to resolve issues independently and collaboratively.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
Proven ability to work effectively under pressure, meet tight deadlines, and adapt to changing business demands.
Excellent interpersonal, communication, and relationship-building skills with the ability to influence stakeholders at all levels.
Customer-focused and results-oriented, with a continuous improvement mindset and commitment to operational excellence.

Additional Considerations

This is a 100% on-site position, working from our Ottawa branch location.
Satisfactory completion of role-specific background checks will be required as a condition of employment. These may include, but are not limited to, criminal record checks, professional references, employment verifications, driver’s abstracts, and employment credit checks
Occasional flexibility in schedule may be required to support operational demands, inventory activities, and business priorities
Expected hiring range for this position is $70,000 to $85,000 annually (exact annual salary offered to the successful applicant will be determined by the candidate's experience, education, related knowledge, skills, and abilities, as well as internal equity and alignment with market data)

Join a team within the battery industry that values your contributions and invests in your long-term success!

“What Powers You” matters. Here’s how we support our managerial teams:

Competitive compensation with results-based rewards and annual merit increases tied to performance
100% employer paid health and dental benefits, plus insurance coverage, a Health Spending Account, and paid sick days to support your health and wellbeing
Profit sharing and deferred profit-sharing programs to support long-term financial planning
Career growth opportunities, with many roles across our four divisions filled through internal promotions
Industry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growth‑leading training and development, including in‑house learning opportunities and tuition reimbursement
A collaborative, team-based work environment where contributions are recognized and valued‑based work environment where contributions are recognized and valued
Employee discounts on batteries, plus access to exclusive deals on popular brands

AI Usage

East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. AI is not used to make hiring decisions. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly.

Application Process

Applicants must be legally eligible to work in Canada to be considered. We thank all applicants for their interest, however, only those selected for an interview will be contacted by phone, email, and for some roles, by text message.All offers of employment are contingent upon the successful completion of thorough background checks, which may include criminal, credit, professional references, driver’s abstracts, and/or education/credentials verification.

Accessibility And Inclusion

East Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request.

Apply About employer

More about this job

Responsibilities

Lead branch operations, including warehouse and distribution activities, inventory control, customer sales support, facilities, and team performance. Ensure safe, cost-effective operations and excellent customer service while developing employees, monitoring KPIs, and driving continuous improvement.

Requirements

Candidates need experience in warehousing, distribution, logistics, or branch operations, with at least three years of leadership experience in a fast-paced operational setting. Strong knowledge of inventory and logistics practices, team leadership, problem-solving, organization, communication, and Microsoft Office proficiency are required; SAP experience is a strong asset.

Skills

Warehouse Operations
Inventory Management
Logistics
Distribution
Team Leadership
Coaching and Development
Performance Management
Customer Service
KPI Reporting
Continuous Improvement
Problem-Solving
Decision-Making
Microsoft Office
SAP
Health and Safety Compliance
Fleet Management

Benefits

Employer-Paid Health and Dental Benefits
Insurance Coverage
Health Spending Account
Paid Sick Days
Profit Sharing
Deferred Profit-Sharing Program
Career Growth Opportunities
Training and Development
Tuition Reimbursement
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Inventory Control
Receiving
Shipping
Stock Replenishment
Cycle Counts
Physical Inventories
Warranty Returns
Scrap Management
Distribution
Logistics
Order Processing
Quotations
Invoicing
KPI Reporting
Continuous Improvement
Customer Service
Recruitment
Onboarding
Workforce Planning
TDG
WHMIS
Health and Safety
Equipment Maintenance
Fleet Management
Microsoft Office
SAP
Battery Industry

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