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Added 4 mins ago
Senior Manager, Global Design & Standards - Global AML
Scotiabank
ON · Mississauga, ON
…while ensuring the adequacy, adherence to, and effectiveness of business controls to meet obligations with respect to operational risk, regulatory compliance risk, and conduct risk.…
Added 4 mins ago
Senior Manager, Global Effectiveness & Initiatives - Global AML
Scotiabank
ON · Mississauga, ON
…while ensuring the adequacy, adherence to, and effectiveness of business controls to meet obligations with respect to operational risk, regulatory compliance risk, and conduct risk.…
Added 4 mins ago
Manager, Analytics Engineering, Global Transaction Banking Analytics - Toronto
Scotiabank
Toronto, ON
The Manager, Analytics Engineering role is a hands-on technical expert responsible for designing, building, and optimizing the analytics data assets, analytical models, and self-serve…
Added 4 mins ago
Business Development Representative
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Toronto, ON
Full-time
…applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards…
Added 4 mins ago
Senior Project Manager – Digital Transformation
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
$11,397 to $17,081.58 CAD / month
Full-time
AAPS Salaried - Information Systems and Technology, Level E2
Added 4 mins ago
Project Manager – CIC
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$8,810.92 to $13,202.5 CAD / month
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Added 4 mins ago
Quality Engineer Manager, TD Securities
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Learning Designer
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Practice Manager - Southport Dental Clinic
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Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most:…
Added 18 mins ago
Manager Laboratory Operations
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Full-time
A level of education, training, and experience equivalent to a Bachelor of Science Degree in Medical Technology and Certification with the Canadian Society for Medical Laboratory Science as…
Added 19 mins ago
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Added 19 mins ago
Senior Project Manager – Digital Transformation
The University of British Columbia
Vancouver, BC
$11,397 to $17,081.58 CAD / month
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AAPS Salaried - Information Systems and Technology, Level E2
Added 19 mins ago
Incubation Lab Administrator
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
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…program that enables faculty to advance application-level and systems-level pedagogical and disciplinary research and development with AI. This role establishes and manages end-to end…
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Executive Assistant & Operations Manager
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Ottawa, ON
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The Role: This position is responsible for managing all administrative components of our business while maintaining the day-to-day office and operational activities alongside of key…
Added 19 mins ago
Project Manager – CIC
The University of British Columbia
Vancouver, BC
$8,810.92 to $13,202.5 CAD / month
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Added 20 mins ago
Manager, Sales Support
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Remote, Canada
$93,000 to $113,000 CAD / year
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Senior Specialist - Commercial Apps
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Added 20 mins ago
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Stelumar Advanced Manufacturing Inc. (SAMI or Stelumar) is a technology-driven company dedicated to revolutionizing homebuilding in Canada through advanced modular building solutions.…
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…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 34 mins ago
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The Manager of Technology Partner Communications is the strategic communications owner for this high-visibility segment of our partner business. Working at the intersection of Product…
Added 48 mins ago
Manager, Sales Support
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$93,000 to $113,000 CAD / year
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Added 48 mins ago
Private Dining Sales & Operations Manager - Fine Dining
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Maintain accurate guest and account information within event booking and reservation systems and produce event and sales reports as required.

Eastlink

Application Administrator

Halifax, NS, Canada

Working hours: 40 hours per week
Posting language: English
Posted: Sep 28, 2026

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Original job description

BSS Application Administrator

Work Location: 6080 Young Street, Halifax, NS (On-site, 5 days per week)
Department: Information Technology
Reports To: Manager, BSS Architecture and Support

Employment Status: Full time, 40 hours per week

Eastlink is currently seeking an Application Administrator in Halifax, Nova Scotia. The BSS Application Administrator is a key member of the IT Business Support Systems team. This role will be responsible for performing administration tasks for the Eastlink Business Support Systems. The BSS Application Administrator will work closely with various business units in a collaborative manner to ensure that business applications are maintained and supported in a manner that ensures efficient and effective delivery service to the business.

The BSS Application Administrator must be knowledgeable about the Eastlink products and services, will work closely with the application vendors and other stakeholders to ensure performance and availability of the systems.

The BSS Application Administrator will work within a very dynamic and fast paced environment and should possess the ability to manage multiple assignments simultaneously, deal with tight deadlines, and manage within an ever-changing environment.

Key Responsibilities

Perform problem analysis and resolution for complex application issues.
Coordinate with development team to provide technical support for all business support systems.
Administer all implementation issues and generate short-term and long-term resolution as well as preventive measures.
Engage the vendors on issues relating to the Billing system and other applications.
Manage incidents and requests and ensure resolution within the service level agreement.
Ensure application proactive monitoring and overall process improvement.
Support the delivery of key technology projects and other business initiatives.
Responsible for performing application maintenance tasks and conducting system health checks.
This role is part of an on-call rotation.

Qualifications:

University degree or equivalent experience
Systems support and administration experience.
Previous telecommunication work experience is considered an asset.
Configurations Management and Process Flow experience is preferred.
Must have Strong analytic and deductive reasoning skills.
Experience working on different operating systems.
PL/SQL programming skills
Python/scripting experience considered an asset.
Previous security experience considered an asset.
Must be self-motivated and work with minimal supervision.
Effective in identifying, preventing, and solving problems as necessary in an ever-changing environment.
Creative in developing solutions to business problems, and willing to consider non-traditional lines of thinking.
Strong commitment to superior customer service
Demonstrate solid judgement.
Leadership and decision-making skills.
Promote a positive work environment and understand the value of teamwork.
Flexible, adaptable and willingness to change.

About Eastlink

Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us

We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

When you join Eastlink, you'll enjoy:

Opportunities for internal growth and promotion

Paid vacation and holidays

Comprehensive health and dental benefits

Company pension plan with employer contributions

Employee discounts on Eastlink products and services

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.

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More about this job

Responsibilities

The Application Administrator is responsible for performing administration, maintenance, and problem resolution for Business Support Systems. They will coordinate with development teams and vendors to ensure system performance, availability, and process improvement.

Requirements

Candidates must have a university degree or equivalent experience in systems support and administration. Strong analytical skills, experience with operating systems, and proficiency in PL/SQL are required, with Python scripting considered an asset.

Skills

Application administration
Problem analysis
Technical support
Incident management
System health checks
PL/SQL
Python
Scripting
Configuration management
Process flow
Operating systems
Analytical skills
Deductive reasoning
Customer service
Decision-making
Teamwork

Benefits

Paid vacation
Paid holidays
Comprehensive health and dental benefits
Company pension plan
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Administrator
BSS
Information Technology
Business Support Systems
Billing system
Service Level Agreement
System health checks
PL/SQL
Python
Scripting
Configuration Management
Process Flow
Operating systems
Telecommunications
Incident management
Technical support
Problem analysis
Monitoring
Vendor management
On-call rotation

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