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Added 19 mins ago
Salesforce Business Analyst II
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
definition, business process analysis and design, functional design, configuration, implementation, testing, training and documentation to deliver enterprise solutions to the UBC community.…
Added 2 hours ago
Patient Services Manager
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
…today and for generations to come. Join Roche, where every voice…
Added 3 hours ago
Salesforce Business Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
$7,158.42 to $10,292.25 CAD / month
Full-time
definition, business process analysis and design, functional design, configuration, implementation, testing, training and documentation to deliver enterprise solutions to the UBC community.…
Added 3 hours ago
Senior Product Designer
Float
Remote, Canada
Full-time · Remote
At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share…
Added 3 hours ago
Patient Services Manager
Roche
Mississauga, ON
Full-time
…today and for generations to come. Join Roche, where every voice…
Added 4 hours ago
Distribution Practices Consultant
THE EMPIRE LIFE INS. CO
Canada
$79,200 to $126,500 CAD / year
Full-time
…teams in all lines of business by developing and delivering services designed to efficiently promote distribution partner best practices; meet the Company’s regulatory obligations; and…
Added 4 hours ago
Implementation Specialist
Eastlink
Halifax, NS
Full-time
Our Business Implementation team is looking for an organized and customer-focused Implementation Specialist to help bring our business solutions to life. Reporting to the Manager, Business…
Added 4 hours ago
Implementation Specialist
Eastlink
Halifax, NS
Our Business Implementation team is looking for an organized and customer-focused Implementation Specialist to help bring our business solutions to life. Reporting to the Manager, Business…
Added 5 hours ago
Team Lead, Digital Channels
Enbridge
Toronto, ON · North York
Full-time
…evolution of customer experiences across web, mobile, chat and voice channels. You will guide a team of digital professionals, shape a multichannel roadmap, and work with partners across…
Added 5 hours ago
Communications Consultant
The City of Red Deer
Red Deer, AB
…regional reach of over 300,000, it’s a growing hub for business, services, and…
Added 6 hours ago
Gestionnaire de comptes techniques, Cloud Technical Account Manager - Montreal, ES-Public Sector-Canada
Amazon
Montreal, QC · ON
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services,…
Added 8 hours ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
Added 8 hours ago
Strategic Account Manager
Tipalti
Vancouver, BC
$105,000 to $130,000 CAD / year
We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our…
Added 8 hours ago
Strategic Account Manager
Tipalti
Toronto, ON
$105,000 to $130,000 CAD / year
We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our…
Added 9 hours ago
End User Services Manager, North America
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
Full-time
Position Title: End User Services Manager, North America
Added 9 hours ago
Technical Delivery Manager
Jolera
Toronto, ON
$100,000 to $130,000 CAD / year
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We are seeking a Technical Delivery Manager with deep enterprise infrastructure experience to lead the technical direction of a dedicated managed services pod based in Troy, Michigan. The…
Added 9 hours ago
Marketing Coordinator
Orillia Soldiers' Memorial Hospital Foundation
Orillia, ON
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…ensures all content is aligned with the Foundation’s brand, voice, and strategic…
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BlackBerry Radar- Senior Manager, Strategic Accounts & Customer Success
BlackBerry
Toronto, ON · Waterloo, ON
Full-time
Set the standard for a seamless customer journey, from onboarding and implementation through adoption, renewal and expansion.
Added 18 hours ago
Senior Manager, AI Data Centre Operations, BC
Bell
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…solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private…
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Added 23 hours ago
Casual On-Call OFA 3 Medic
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…Medic to join our team. Reporting to the Medic and Security Manager, the OFA 3 Medic provides medical response services in support of projects and operations throughout Simpcw Territory and…
Added 1 day ago
Senior Software Developer - Full Stack
Akkodis
Toronto, ON
Contract
…Modernization Project through the design, development, and implementation of cloud-native integration solutions on the OpenShift platform. The ideal candidate will have strong expertise in…
Added 1 day ago
Registered Nurse, Medicine, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Part-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…
Added 1 day ago
Registered Nurse, Transition Line (Specialty Nursing) Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Part-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…
Added 1 day ago
Registered Nurse, Medicine, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Part-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…

Eastlink

Implementation Specialist

Halifax, NS, Canada

Working hours: 40 hours per week
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location: 6080 Young Street, Halifax, NS (On-site, 5 days per week)
Department: Engineering
Reports To: Manager, Business Implementation

Employment Status: Full time, 40 hours per week

Our Business Implementation team is looking for an organized and customer-focused Implementation Specialist to help bring our business solutions to life. Reporting to the Manager, Business Implementation, you’ll coordinate the implementation of customer-specific Voice, Data and Video solutions, from planning through to completion. Working with teams across Eastlink, as well as customers or external partners, you’ll help ensure projects are delivered on time, within budget and in line with the approved design.

This is a great opportunity for someone who enjoys coordinating moving pieces, building relationships, solving problems and seeing a project through to successful delivery.

What You'll Be Doing

Manage Customer Implementation

Manage multiple customer implementation projects simultaneously, coordinating activities and key milestones from planning through to completion.
Work closely with Customer Solutions Engineering to ensure solutions are implemented according to the approved engineering design.
Manage project timelines, budgets and quality objectives, ensuring spending remains aligned with forecasts.

Coordinate Across Teams

Partner with cross-functional teams to coordinate the efficient delivery of customer solutions.
Work with Procurement and suppliers to ensure required equipment and materials are available when needed.
Identify risks, roadblocks and potential delays, working with the appropriate teams to resolve issues and keep projects moving forward.

Keep Customers and Teams Connected

Serve as a key point of contact throughout the implementation, providing customers and key partners with clear and timely updates and coordinating with the right teams to address questions or concerns.
Prepare project status updates outlining progress, risks, key milestones and upcoming activities.
Maintain accurate project records and tracking tools, including progress updates and anticipated completion dates.

What We're Looking For

Post-secondary education in a related field; an engineering degree is considered an asset.
Strong organizational and time management skills, with the ability to effectively manage multiple projects and competing priorities.
Strong verbal and written communication skills and the ability to build effective working relationships with customers, colleagues and external partners.
A customer-focused mindset with a commitment to delivering a positive experience.
A proactive approach to problem-solving, with the ability to take initiative and adapt as priorities change.
Telecommunications knowledge or experience is preferred, particularly with Internet, Data, Voice and Cable TV services.
Knowledge of network infrastructure and design, including structured cabling, fibre optic and hybrid fibre-coaxial (HFC) systems, is considered an asset.
Proficiency with Microsoft Office applications.
A valid driver’s license, with the ability to travel locally and regionally, as required.

About Eastlink

Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us

We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.

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More about this job

Responsibilities

The Implementation Specialist coordinates the end-to-end delivery of customer-specific Voice, Data, and Video solutions. They manage project timelines, budgets, and cross-functional collaboration to ensure successful implementation according to engineering designs.

Requirements

Candidates should have post-secondary education in a related field, with an engineering degree considered an asset. Strong organizational skills, telecommunications knowledge, and proficiency in Microsoft Office are required for this role.

Skills

Project Management
Customer Service
Telecommunications
Network Infrastructure
Structured Cabling
Fibre Optic
Hybrid Fibre-Coaxial
Microsoft Office
Problem Solving
Time Management
Communication
Budget Management
Risk Identification
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Implementation Specialist
Engineering
Telecommunications
Voice
Data
Video
Project Management
Network Infrastructure
Structured Cabling
Fibre Optic
HFC
Microsoft Office
Customer Solutions
Procurement
Budgeting
Risk Management
Stakeholder Communication

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