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Added 9 mins ago
S
Supervisor, Environmental Services - Environmental Services - Regular Part-Time 2026-18997 (2026-18997)
Sunnybrook
Toronto, ON
- Part-time
Exceptional customer service skills are absolutely essential.
Added 9 mins ago
PA
Sales Manager
PAL Airlines
Sept-Îles, QC
- Full-time
…Canada. Offering scheduled flights, air charter and air cargo service, PAL Airlines has earned a global reputation for safety, service, and…
Added 9 mins ago
RI
Pest Control Technician
Rentokil Initial
Burlington, ON
- $43,000 to $45,000 CAD / year
- Full-time
Build customer relationships through friendly, helpful, and courteous behavior during service visits.
Added 10 mins ago
RI
Pest Control Technician
Rentokil Initial
Hamilton, ON
- $43,000 to $45,000 CAD / year
- Full-time
Build customer relationships through friendly, helpful, and courteous behavior during service visits.
Added 10 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Belleville, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 10 mins ago
Regional Sales Manager
Systemair
Mississauga, ON
…and influencers, and end-user customers. As a regional sales manager (RSM), you will facilitate and manage the sales growth of Temspec Vertical stack fan coil units and Temspec unit…
Added 10 mins ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 10 mins ago
London - 310T Truck & Coach Technician (Truck Mechanic)
Human Resources
London, ON · St. Thomas, ON
…skills, will ensure reliable fleet performance and exceptional service throughout the London…
Added 10 mins ago
BF
Class A/B Gas Fitter
Borealis Fuels & Logistics
Williams Lake, BC
- Full-time
Borealis is looking to add a motivated individual to the team to maintain the quality of service offered to our customers. Borealis' primary objective is to offer the best full-fuel service…
Added 10 mins ago
AE
Customer Onboarding Manager
American Express Global Business Travel
Canada
- Full-time
As a project manager, you’ll collaborate with cross-functional partners around the world to lead projects from start to finish. This includes estimating workloads, planning steps, assigning…
Added 10 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Sackville, NB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 25 mins ago
NF
Renewable Energy Asset Manager
Natural Forces
Halifax, NS
- Full-time
Natural Forces is seeking a Renewable Energy Asset Manager to oversee the technical, operational, commercial, and regulatory performance of a portfolio of renewable energy projects located…
Added 25 mins ago
C
Business Development Manager
CAE
Ottawa, ON
- Full-time
Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every…
Added 25 mins ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 25 mins ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 39 mins ago
BL
Office Services Assistant
BC Legal Management Association
Vancouver, BC
- Other
Friendly, professional communication and strong customer service skills.
Added 40 mins ago
ME
Assistant General Manager
MBS Equipment Company Canada
Burnaby, BC
- Full-time
The Assistant General Manager plays a key leadership role in supporting the General Manager with the overall operations of Western Canada. This position is responsible for fostering strong…
Added 40 mins ago
A
Store Manager (temporary)
Ardene
Ottawa, ON · Kanata, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 40 mins ago
BI
Customer Service Representative
BEHLEN Industries LP
Brandon, MB
- Full-time
Reporting to the Customer Service Manager, our Customer Service Representative is knowledgeable about AG Products as well as pre-engineered steel building systems; supporting and working…
Added 40 mins ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…highest standards of innovation, engineering excellence and customer…
Added 40 mins ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Toronto, ON
- Full-time
With this said, it’s very important for the Asset Manager to showcase autonomy and technological & commercial skills which aligns to the mission of Neoen - To continuously improve renewable…
Added 40 mins ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Calgary, AB
- Full-time
With this said, it’s very important for the Asset Manager to showcase autonomy and technological & commercial skills which aligns to the mission of Neoen - To continuously improve renewable…
Added 40 mins ago
GO
Access Management Analyst
Government of New Brunswick
NB · NB, Canada
- Full-time
Service New Brunswick is seeking an individual to join the Health Application Services Branch within the Technology Services Division as Access Management Analyst.
Added 55 mins ago
FC
Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Added 55 mins ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
…function evolves - including processes, workflows, technology, service delivery, team capability and client…

Eastlink

Service Technician

Amherst, NS, Canada

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Applications open in a new tab.

Job details

Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Service Technician

Work Location: 289 Willow St, East Amherst, NS (This position requires mostly working on field or working from the designated office location.)
Department: Operations
Reports To: Manager, Operations

Employment Status: Full time, 40 hours per week

Eastlink is currently seeking a Service Technician to join our team in Halifax, NS. The successful candidate is required to reside in or be willing to relocate to this management area.

The successful candidate will also be required to participate in an on-call rotation to support customer and network service requirements outside of regular business hours.

Eastlink provides comprehensive in-house technical and safety training, mentoring, and ongoing development opportunities to ensure employees have the skills and support needed to succeed and grow within the organization.

What You’ll Be Doing

As a member of an experienced in-field technical team, the Service Technician will be responsible for providing superior customer service to our customers:

Troubleshoot and resolve service issues within the outside plant network and customer premises.
Identify and repair faults impacting Eastlink services on both forward and return paths.
Perform a blend of Service Technician and Maintenance Technician duties.
Primarily support service work while assisting with network maintenance activities as required.
Deliver exceptional customer service and help maintain network reliability.

Qualifications:

Professional and customer-focused individuals with strong problem-solving skills and technical aptitude.
Thrives in a fast-paced, customer-facing work environment.
Graduate of a recognized Electronics program.
Industry experience in repair and maintenance is considered an asset.
NCTI or SCTE training is considered an asset.
Demonstrates a strong commitment to workplace safety and consistently follows Occupational Health & Safety (OH&S) best practices.
Able and willing to travel throughout the region.
Holds a valid driver's license with a satisfactory driving record.
Successful candidates must provide a driver's abstract and pass a criminal background check as part of the recruitment process.

You also have the ability to do the following:

Manually lift, push and pull up to 90 lbs.
Work in inclement weather conditions (including snow, rain & cold)
Kneel, crouch and work above shoulders on occasion.
Work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines.

About Eastlink

Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us

We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

When you join Eastlink, you'll enjoy:

Opportunities for internal growth and promotion

Paid vacation and holidays

Comprehensive health and dental benefits

Company pension plan with employer contributions

Employee discounts on Eastlink products and services

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.

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More about this job

Responsibilities

The Service Technician is responsible for troubleshooting and resolving service issues within the outside plant network and customer premises. They will perform a blend of service and maintenance duties while delivering exceptional customer service.

Requirements

Candidates must be graduates of a recognized Electronics program and possess a valid driver's license with a clean record. The role requires physical capability to lift 90 lbs and the ability to work in various weather conditions and at heights.

Skills

Troubleshooting
Network maintenance
Customer service
Technical aptitude
Problem-solving
Electronics repair
Occupational health and safety
Field service

Benefits

Internal growth and promotion opportunities
Paid vacation
Paid holidays
Health benefits
Dental benefits
Company pension plan
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Technician
Telecommunications
Network maintenance
Electronics
Troubleshooting
Field service
Customer service
Occupational Health & Safety
NCTI
SCTE
Outside plant network
Driver's license
Technical training
Safety training

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