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Added 27 mins ago
W
Administrative Assistant I
Worley
Vancouver, BC
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 27 mins ago
W
Associate Technical Consultant, Geotechnical Engineer
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Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Lead geotechnical engineering delivery for complex mining, tailings and dam projects, providing technical direction across the project lifecycle.
Added 27 mins ago
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- Full-time
Engineering Group, Engineering Group > Machine Learning Engineering
Added 42 mins ago
CS
Youth Experience Coordinator (Calgary)
Circuit Stream
Calgary, AB
- $22 CAD / hour
- Internship
…chance to explore what they might want to do next, from AI, engineering, medicine, and business to psychology, sports, outdoor adventure, and more. Through partnerships with leading…
Added 56 mins ago
GC
Talent Acquisition & HR Manager
Game Companies
Toronto, ON
- Full-time
This is a hybrid role based in Toronto, with an expectation of working from our Queens Quay West office four days per week · Ability to work from our downtown Toronto office 4 days per week
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- Full-time
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- Full-time
Our engineering team has grown fast, and testing hasn’t kept pace with it. QA and test automation have always lived inside the dev team itself, and as we’ve scaled that’s started to break:…
Added 57 mins ago
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Added 1 hour ago
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Operational Technology Specialist
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Lead and assist OT network systems and IT operations at the production facility, ensuring timely resolution of technical issues and continuous improvement of operational performance.
Added 1 hour ago
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Software Development Manager, Tax Engine
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Our engineering services are relied upon globally, built to be resilient across some of highest peak traffic demands in the world, while constantly evolving with the state of the art…
Added 1 hour ago
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Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
…expertise with strong people leadership. The Principal Engineer & Engineering Manager is a senior technical leadership role responsible for ensuring the successful delivery, quality,…
Added 1 hour ago
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Office Administrator
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Vancouver, BC
- Full-time
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Added 2 hours ago
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Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Toronto, ON
- Full-time
Demonstrated ability to lead cross-functional technical initiatives, influence architecture, define engineering standards, and mentor engineers
Added 2 hours ago
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Principal Data Engineer, User Success (Agentic Experiences)
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Toronto, ON
- Full-time
Demonstrated ability to lead cross-functional technical initiatives, influence architecture, define engineering standards, and mentor engineers
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Senior Manager, Software Development (Mobile Application)
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Reporting to the Head of Engineering, Wealth. The Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
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Salesforce Business Analyst, Senior Associate
PwC Canada
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Lead requirements gathering sessions with business and operational stakeholders
Added 2 hours ago
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Salesforce Business Analyst, Senior Associate
PwC Canada
Calgary, AB
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Senior Project Manager - Permanent - 19607
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Ottawa, ON
- Full-time
…Manager to join its expanding Project Management Office. You will lead complex hardware projects from $1M to programs of about $20M, running 12 to 36 months, owning client communication and…
Added 2 hours ago
PE
Intermediate Field Technician
PRI Engineering
Peterborough, ON
- Full-time
…field data, performing tests and inspections, and supporting engineering and environmental teams from planning through project close-out. This role suits someone with a few years of…
Added 2 hours ago
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…commercial sectors. Reporting to the VP of Operations, you will lead production operators and a supervisor, coordinate shop workflows with scheduling, and uphold strict quality and safety…
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Salesforce Business Analyst, Senior Associate
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Senior Supply Chain Analyst
Xiphos
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Review BOMs, demand, inventory, open orders, and lead times to identify shortages, supplier delivery risks, and excess or obsolete inventory.
Added 2 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

Eaton Corporation

Territory Service Manager

Brampton, ON, Canada

The expected annual salary range for this role is $105000 - $131000 a year. · Full-time

Apply on eaton.eightfold.ai About employer

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Job details

Pay: The expected annual salary range for this role is $105000 - $131000 a year.
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Eaton’s Vehicle division is currently seeking a Territory Service Manager to join the team. This role is based in Brampton, ON and includes approximately 25% travel.

The expected annual salary range for this role is $105000 - $131000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Eaton announced, on January 26, 2026, the intent to separate its Mobility Group (including both the Vehicle and eMobility segments) into an independent, publicly traded company. We expect to complete the separation by the end of the first quarter of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the spinoff closes, the new company will provide further details to employees concerning compensation and benefits at that time.

What you’ll do:

This role will manage territory service activities to achieve Roadranger Field Marketing (RFM) business objectives. The Territory Service Manager will function as a team with Territory Sales Manager to establish positive customer relationships to ensure profitable + increased market share of Eaton and ECJV products at Fleets and OEM dealers throughout the GTA territory.

Essential Functions:

Territory Management: Direct face to face service role calling on Truck Fleet end users & all Truck OEM Dealerships. Role will require regular cycling through territory to support growth in the product lines. Develop and maintain effective customer relationships. Develop and implement effective service support strategies at Key and At-Risk Accounts to maintain customer satisfaction and RFM market share. Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of Roadranger products and support. Assess customer requirements and identify unique needs at targeted accounts.

Technical Support and Training: Truck Components serviced include Large Class 6-8 Manual Transmissions, Automated Mechanical Transmissions, Clutches, Service Diagnostic Software, Lubricants, Greases, & Aftermarket products. Present to audiences of Sales & Service people both technical and non-technical (2-30 people). Provide product, service and warranty training to customers in support of service objectives. Assist with the introduction of new products to ensure rapid product adoption rate. Assume a lead role in the effective implementation of service support during new product introductions.

Customer Support: Collaborate across the entire RFM organization including Technical Services, Call Center, Aftermarket, and Warranty to facilitate customer satisfaction. Resolve customer complaints in a timely manner and ensure customer policy commitments are processed within 10 days of commitment. Evaluate and administer customer policy requests to maintain customer satisfaction and market share. Establish internal reports on Customer activities, requesting Division involvement where necessary.

Reporting: Responsible for regular completion of the following internal reports on customer activities: Territory Monthly Report to update organization on business status & significant market trends, etc. and Service Call Reports. Assure reliability, accuracy, and relevancy of data in CRM by inputting data as required. Customer Contact Reports (CCRs) to report out product needs or performance issues, competitive activity, market trends, etc.

Industry Engagement: Assist in developing and implementing effective territory business plans to support region and divisional objectives while consistently demonstrating efforts to “raise the bar” by establishing, and exceeding, territory stretch goals. Participation in industry functions and trade shows.

What will make you successful?
An ideal candidate demonstrates strong, adaptive communication skills, paired with engaging presentation abilities. Strong interpersonal skills enable you to connect effectively, influence decisions, and drive meaningful customer engagement, building credibility and trust across a diverse client base. You are also adept at translating complex technical product information into clear, accessible insights for non-technical audiences. We are looking for candidates who are diverse in their backgrounds, perspectives, and experiences, and who can bring fresh and innovative ideas to our team.

Qualifications:

Required (Basic) Qualifications:

Journeyman Technician Certification or College diploma or University degree in a related technical discipline from an accredited institution
Minimum 3 years of experience working for a vehicle/heavy equipment manufacturing or distribution company OR 4 years of experience in a vehicle/heavy equipment customer support role.
MS Office experience, including Excel for creating regular reports
Must possess a valid driver's license
Must be able to travel up to 25% across Canada and the US
Must be legally authorized to work in Canada without company sponsorship now or in the future
No relocation provided. This role requires candidates to be based in the Brampton, ON area.

Preferred Qualifications:

Red Seal certification
Technical customer support experience
5+ years of heavy duty truck experience
Experience at an OEM dealership
Technical sales and service background

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

This posting is for an existing vacancy.

At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Apply on eaton.eightfold.ai About employer

More about this job

Responsibilities

The Territory Service Manager will manage service activities and build customer relationships to drive market share for Eaton products within the GTA territory. This role involves providing technical support, conducting product training, and resolving customer complaints to ensure high levels of satisfaction.

Requirements

Candidates must hold a Journeyman Technician Certification, college diploma, or university degree in a technical discipline. A minimum of 3 to 4 years of experience in vehicle or heavy equipment support is required, along with a valid driver's license.

Skills

Territory management
Technical support
Product training
Warranty administration
Data analysis
CRM software
Public speaking
Technical sales
Heavy equipment maintenance
Diagnostic software
Strategic planning
Market analysis
Communication skills
Interpersonal skills

Benefits

Health and Welfare benefits
Retirement benefits
Paid time away from work
Unpaid time away from work
Variable incentive program

Visa sponsorship

Not detected in the job text

Keywords

Territory Service Manager
Eaton
Vehicle division
Brampton
Roadranger Field Marketing
OEM dealers
Truck components
Manual transmissions
Clutches
Diagnostic software
Lubricants
Aftermarket products
CRM
Customer Relationship Reviews
Technical support
Warranty
Journeyman Technician
Red Seal certification
Heavy duty truck
Sales
Mobility Group
Field marketing
Customer satisfaction
Market share

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Jobs in Canada