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CUSTOMER SERVICE ADVISOR

  • Hamilton, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Working hours
42.5 hours per week
Posting language
English
Posted

Original job description

Customer Service Advisor Hamilton, Full Time, Automotive Please Quote Reference Number 19242

  • Are you looking for your next career opportunity?
  • Want to work with an established and award-winning business?
  • High performing and fun environment at Ebbett Volkswagen & Skoda!

At Ebbett Volkswagen and Škoda, exceptional service is at the heart of everything we do. We're currently looking for a customer-focused individual to join our Te Rapa service centre as a Service Advisor.

As a Service Advisor, you'll be the vital link between our valued customers and our busy on-site workshop - helping ensure every visit runs smoothly and professionally.

Whether you're looking to kick-start your automotive career or take it to the next level, this is a fantastic opportunity to grow within a supportive, award-winning team. Our modern, purpose-built facility in Te Rapa is one of the most respected dealerships in the Waikato.

If you're passionate delivering great customer service, we'd love to hear from you!

The Successful Applicant Will Ideally Have

  • An approachable & friendly personality
  • An ability to make decisions and problem solve quickly
  • Good relationship building skills
  • Excellent time management skills
  • Be able to bring a smile to work every day
  • A high level of personal presentation
  • Clear communication skills
  • A passion for cars & technology
  • Good numerical and reasoning skills
  • Current full drivers license
  • An ability to multitask
  • Be adaptable and eager to learn
  • Enjoy working in a team environment where every day can be different

This is a Full Time permanent Monday - Friday position (42.5 hours per week) with rostered Saturdays (approx. 1 in 4). A competitive hourly rate is on offer aligned with experience.

If you are looking for that next career step within the automotive industry, with a business who loves their customers and prides itself on an amazing team environment, we would like to hear from you. At Ebbett Volkswagen & Skoda there are further career paths within the business for the right individuals, so take your career to the next step. Come and make a difference in this customer facing role and become a Ebbett Volkswagen & Skoda team member who loves the work they do.

Why join the Ebbett Group of companies?

The Ebbett Group (Est. 1928) represents 20 brands across 19 dealerships within New Zealand. With over 400 employees within the business, Ebbett Group is one of the largest groups in the country. Ebbett Volkswagen & Skoda is part of the group and continues to be one of the most successful businesses within the group. We have a supportive culture and an excellent reputation as a trusted employer with a record of investing in and developing our people. Remuneration will be commensurate with experience and relevant skills.

APPLY NOW through our online application form below.

" bgcolor="#FFFFFF"> Please Quote Reference Number 19242

Please Complete the Details in our Form Below

  • First Name
  • Last Name
  • eMail
  • Daytime Tel
  • CV

(.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)

Cover File

Cover Letter Please attach a Cover Letter as a File above OR write one here to support your application for Ref#19242

  • Where did you find this vacancy? NetYourJob

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Complete this Additional Questionnaire:

(Q1) Which of the following statements best describes your right to work in New Zealand?

  • (Answer 1) Select From Drop-Down Below I am a New Zealand Citizen I am a New Zealand Permanent Resident (or Australian Citizen) I am on an open work visa with no restrictions I am on a visa with working restrictions I need to work for an accredited employer I require immigration assistance/sponsorship

(Q2) What drivers licence do you hold?

  • (Answer 2) Select From Drop-Down Below Full Restricted Learners No Licence Full International Licence

(Q3) How many years experience do you have in a customer service or sales role?

  • (Answer 3) Select From Drop-Down Below Less than 1 1 2 3 4 5 6 - 7 8 - 9 10+

(Q4) How would you rate your English language skills?

  • (Answer 4) Limited proficiency

Professional working proficiency

Native or Bilingual proficiency

(Q5) Do you have Automotive industry experience?

  • (Answer 5) Yes

No

Check for Confirmation HERE after you click SEND
More about this job

Responsibilities

Serve as the link between customers and the on-site workshop, helping ensure customer visits run smoothly and professionally. Provide customer-focused service in the dealership’s service centre.

Requirements

The ideal applicant is approachable, communicates clearly, builds relationships well, and can make decisions and solve problems quickly. They should be organized, adaptable, comfortable multitasking and working in a team, interested in cars and technology, and hold a current full driver’s licence.

Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Decision Making
  • Relationship Building
  • Time Management
  • Numerical Reasoning
  • Multitasking
  • Adaptability
  • Teamwork
  • Automotive Knowledge
  • Technology Knowledge
  • Personal Presentation

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Retail
  • Sales

Keywords

  • Customer Service
  • Service Advisor
  • Automotive
  • Automotive Dealership
  • Volkswagen
  • Skoda
  • Service Centre
  • Workshop
  • Customer Relations
  • Communication
  • Problem Solving
  • Decision Making
  • Time Management
  • Numerical Reasoning
  • Multitasking
  • Teamwork
  • Full Driver’s Licence
  • Rostered Saturdays

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