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Added 1 hour ago
Registered Nurse (RN) - Hospice Residence - Part Time Nights
The Hospice of Windsor and Essex County
Windsor, ON
Part-time
…Physicians, Registered Practical Nurses, Personal Support Workers, Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 5 hours ago
CNS Technical Services Manager - 12 month term
NAV CANADA
Montreal, QC
Full-time
Ability to provide appropriate ongoing learning and coaching for the continuous improvement of the FIR team.
Added 7 hours ago
Vehicle Inspections and Lot Coordinator
EBlock Inc.
Nisku, AB
$20 to $23 CAD / hour
Full-time
The Vehicle Inspections and Lot Coordinator is a hands-on position that works both indoors (computer work/communicating with customers) and outdoors (moving, cleaning, and inspecting…
Added 7 hours ago
Area Sales Coordinator - Automotive (Saskatoon)
EBlock Inc.
Saskatoon, SK
Full-time
The Area Sales Coordinator establishes, develops, and nurtures business relationships with current and prospective customers within their assigned territory. As an Area Sales Coordinator,…
Added 7 hours ago
Software Development Manager
EBlock Inc.
Canada
$160,000 to $180,000 CAD / year
Full-time
…inventory. Steadfast in our commitment to create exceptional learning experiences for our clients, we are a passionate group of integrity-powered leaders who love to learn, grow and make a…
Added 7 hours ago
Logistics Coordinator
Transx Ltd
Mississauga, ON · Rosser, MB
Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…
Added 10 hours ago
Program Coordinator, Community Relations
University of Victoria
Victoria, BC
Full-time
Reporting to the Associate Director, Community and Government Relations, the Program Coordinator will play a key role in strengthening relationships between the university and the broader…
Added 14 hours ago
Elementary Long Term Occasional (LTO) 40% MLL & P/J/I Prep
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Full-time
To be considered for this opportunity, please complete the following online application to the attention of: The Recruitment Team. For further information regarding this posting, please…
Added 14 hours ago
Elementary Long Term Occasional (LTO) 20% P/J/I Prep Coverage
York Region District School Board
Markham, ON
Full-time
To be considered for this opportunity, please complete the following online application to the attention of: The Recruitment Team. For further information regarding this posting, please…
Added 19 hours ago
HR & Recruitment Coordinator
Rhodar Limited
ON · Ontario, Canada
Full-time
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Added 22 hours ago
Registered Nurse, Emergency - Specialty Qualified - Chilliwack General Hospital
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…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
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Project Coordinator
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Toronto, ON
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Added 23 hours ago
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Added 1 day ago
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…Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous…
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The KTP (TIES/WH) is currently looking for a Research Coordinator I. Research Coordinators work in a variety of departments and units set in clinics, offices, and at research sites (e.g.…
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Station Coordinator
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The CMRU.ca Station Coordinator supports students and faculty in maintaining a well-functioning online radio station and website. The coordinator’s main duties are purchasing music,…
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Closed listing

EBlock Inc.

Client Services Coordinator - Automotive

Canada

Pay: $47,000 to $55,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 15, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://e.inc/about

The Client Services Coordinator is a positive, detail-oriented, and empathetic professional responsible for managing and coordinating the vehicle redemption process. This role serves as the primary point of contact for debtors seeking to redeem their vehicles and ensures all required documentation, payments, and approvals are processed accurately and efficiently.

The Client Services Coordinator provides clear communication and guidance throughout the redemption process while maintaining compliance with company policies and client requirements. In addition, this role will assist with general Commercial Accounts Coordination during periods of lower redemption activity to support overall auction operations.

We offer a competitive pay ($47,000.00 - $55,000.00); paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!

Schedule: Monday-Friday, 8:30am-5:00pm

What You Will Do:

Act as the primary point of contact for vehicle redemption inquiries, ensuring an efficient, respectful, and policy-compliant process.
Provide clear and consistent communication to debtors regarding redemption procedures, timelines, required documentation, and payment requirements.
Upload, manage, and track all required documentation within internal systems and banking partner portals in a timely and accurate manner.
Prepare and distribute redemption invoices, ensuring all costs and charges are accurate and up to date.
Coordinate the release of redeemed vehicles by working closely with internal operational teams and external partners to ensure proper scheduling and documentation.
Maintain accurate records of redemption cases and ensure timely follow-up with all involved parties.
Monitor redemption activities and escalate exceptions, concerns, or policy-related issues to management when required.
Ensure all redemption activities comply with company policies, client requirements, and applicable regulations.
Provide professional service to both internal and external stakeholders while proactively resolving issues where possible.
Assist with Commercial Accounts coordination during periods of low redemption activity, which may include supporting vehicle processing, inventory coordination, and auction preparation tasks.

What You Will Need:

High School Diploma, G.E.D., or equivalent required.
English required; French considered an asset.
Strong customer service skills with the ability to handle sensitive debtor interactions professionally and empathetically.Excellent verbal and written communication skills.
Experience in the automotive, finance, repossession, or auction industry is considered an asset.
Proven ability to manage multiple priorities and work effectively in a fast-paced environment.
Experience handling sensitive customer situations, conflict resolution, or collections-related interactions is considered an asset.
Strong attention to detail with excellent administrative and documentation skills.
Proficiency with Google Workspace (Docs, Sheets, Gmail, and Drive) and internal operational systems.
Ability to work independently while also contributing to a collaborative team environment.
Comfortable working in a structured, process-driven environment with a strong sense of urgency.
Flexible and adaptable to changing priorities.

What We Offer:

Competitive pay
Medical, Dental & Vision
401k/RSP programs
Company paid Group Life/AD&D insurance
Paid time off
Flexible working environment
Continuous Learning
And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $47,000.00 - $55,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. E INC will only reach out to candidates via our Application Tracking System ADP, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.

As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.

Vacancy status: current vacancy

#INDEINC

#EBlock

About employer

More about this job

Responsibilities

The Client Services Coordinator manages the vehicle redemption process by serving as the primary point of contact for debtors and ensuring all documentation and payments are processed accurately. The role also involves supporting commercial accounts coordination and maintaining compliance with company policies and client requirements.

Requirements

Candidates must have a high school diploma or equivalent and strong customer service and communication skills. Experience in the automotive, finance, or repossession industry is considered an asset, along with proficiency in Google Workspace.

Skills

Customer service
Communication
Documentation
Conflict resolution
Collections
Attention to detail
Google Workspace
Administrative skills
Time management
Problem solving
Data entry
Record keeping

Benefits

Medical
Dental
Vision
401k/RSP programs
Group Life/AD&D insurance
Paid time off
Continuous learning

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Client Services
Redemption
Wholesale
Retail
Auction
Finance
Repossession
Google Workspace
Documentation
Invoicing
Compliance
Inventory coordination
Data entry
Administrative
Customer support
Conflict resolution
Collections

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