Jobs in Canada

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Added 1 day ago
E
Corporate Controller
Excelpro
Trois-Rivières, QC
- Full-time
Knowledge of Prextra and Maestro software (asset);
Added 1 day ago
EI
Technical Support Analyst
EBlock Inc.
Canada
- Full-time
EDealer is a website and software supplier for the Automotive Industry. Our mission is simple: To ensure car dealers build great business and manage inventory. Steadfast in our commitment…
Added 1 day ago
P
Automation Developer - Intermediate (ONSITE) JP247
Pathlion
Toronto, ON
- Full-time
Responsibilities: Identifies opportunities for automation within software processes Designs and executes QA tests using scripts that automatically test functionality. Designs and writes…
Added 1 day ago
FP
QA Analyst – Selenium, REST API, SQL
Finance Professionals
Scarborough Village, ON
- $60 to $74 CAD / hour
- Full-time
Must Have Skills:
Added 1 day ago
FP
Full Stack Developer – Java, Spring Boot, Angular
Finance Professionals
Scarborough Village, ON
- $70 to $87 CAD / hour
- Full-time
Must Have Skills:
Added 1 day ago
BW
Intermediate EIC Engineer/ EIT
BQE Water Inc.
Vancouver, BC
- Full-time
· Experience with AutoCAD, AutoCAD Electrical, EPLAN, or comparable software
Added 1 day ago
Maintenance Planner & Scheduler
Bimbo Canada
ON
Experience with CMMS software, preferably Maximo, Oracle, SAP, or equivalent systems.
Added 1 day ago
CO
Supervisor, Program - (2738)
City of Whitehorse
Whitehorse, YT
- Full-time
At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements
Added 1 day ago
AE
Geologist, Open Pit (Fly-In Fly-Out)
Agnico Eagle
Rankin Inlet, NU
- Full-time
Describe drill core in a timely and quality manner, import assays into logging software;
Added 1 day ago
CM
Business Systems Analyst
CanCap Management Inc.
Mississauga, ON · Toronto, ON
- Full-time
Added 1 day ago
PL
Operations and Procurement Senior Associate
PricewaterhouseCoopers LLP
Vancouver, BC
- Full-time
Added 1 day ago
RC
Scrum Master III
Randstad Canada
Waterloo, ON
- $55.06 to $62.23 CAD / hour
- Contract
IT Project Management: Minimum 5+ years of IT project management experience across the Software Development Life Cycle (SDLC).
Added 1 day ago
BW
Operations Engineer
BQE Water Inc.
Vancouver, BC
- Full-time
Proficiency with Microsoft Office Suite and standard workplace software applications.
Added 1 day ago
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Remote French Bilingual Support Engineer – Central Canada
Instructure, Inc.
ON
- $70,000 to $80,000 USD / year
- Full-time
- Assist with testing of new features and validation of software fixes
Added 1 day ago
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Stagiaire en Développement Cloud, Intern Cloud Developer
Autodesk
Montréal, QC
- Full-time
- On-site
We are seeking a highly motivated Cloud developer intern to join an agile development team responsible for building cloud-based Computing and Data Management technologies. The ideal…
Added 1 day ago
QI
SAP SD Technical Consultant
Querentia Inc.
Remote, Canada
- Contract
- Remote
Added 1 day ago
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Senior .Net/Azure Developer
Procom
Mississauga, ON
- $60 to $80 CAD / hour
- Contract
On behalf of our Automotive client, Procom is searching for a Senior .Net/Azure/Angular Fullstack Developer for a 6 months role. This position is a hybrid position with 3 days onsite at our…
Added 1 day ago
P
Technology Architect - Senior
Procom
Guelph, ON
- Contract
Added 1 day ago
RN/RPN Clinical Nurse Mentor
Island Health
Port Alberni, BC
Demonstrated ability to operate a computerized client/patient care information system as well as applicable word processing, spreadsheet and database software applications.
Added 1 day ago
UC
Maintenance l - Permanent - 1.0 FTE
Upper Canada District School Board
Brockville, ON
- Full-time
- Contract
Working knowledge of word processing software, e-mail, Internet
Added 1 day ago
SI
SAP Delivery Executive | Northeast-Canada Market Unit
SAP IT Business Systeme
Toronto, ON
- $260,000 to $310,000 CAD / year
- Full-time
- Hybrid
Added 1 day ago
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Senior People & Culture Business Partner
Axonify
Waterloo, ON
- Full-time
- Hybrid
Added 1 day ago
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IT Infrastructure Administrator
DATA Communications Management Corp
Brampton, ON
- $80,133 to $100,166 CAD / year
- Full-time
This is a hybrid role, working a minimum of 2-3 days per week in our Brampton office
Added 1 day ago
RC
Intermediate Software Developer
Randstad Canada
Toronto, ON
- Contract
We are seeking a skilled Intermediate Software Developer to design, build, and maintain scalable web applications, backend services, and secure RESTful APIs. In this role, you will…
Added 1 day ago
Inside Sales Representative
Softchoice
Toronto, ON
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…

EBlock Inc.

Technical Support Analyst

Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in customer service, help desk, or technical support
Posting language: English
Posted: Nov 12, 2026

Original job description

EDealer is a website and software supplier for the Automotive Industry. Our mission is simple: To ensure car dealers build great business and manage inventory. Steadfast in our commitment to create exceptional learning experiences for our clients, we are a passionate group of integrity-powered leaders who love to learn, grow and make a difference. Today we are focused on Merchandising Automation and Vehicle Optimization. Consistent with our long-term goals, our objective is to reduce the time required by dealers to reach the maximum number of customers with consistent accurate, merchandised inventory.

Every Client Matters. Make an Impact. Love What You Do.

We are looking for a hands-on Technical Support Analyst to own our inbound support queue. You will handle calls and cases from dealership clients and internal staff, diagnose website and inventory platform issues, and escalate clear, reproducible problems to our development team. Before any case is closed, you will QA the fix to make sure it works. You are curious, detail-oriented, confident troubleshooting under pressure, and friendly with clients while you do it.

We offer a competitive salary ($45,000.00 - $60,000.00); a competitive bonus plan; paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!

Schedule: Monday-Friday, 11am-7pm or 12pm-8pm EST, and occasional Saturdays

What You Will Do:

Respond to and log incoming dealer calls and emails, providing timely support and solutions.
Troubleshoot website and inventory platform questions, escalating to the development team, support manager, or technical team when needed
Guide dealers through how our tools and platform work, sharing best practices that help them optimize their experience.
Document all interactions with dealers in our CRM
Maintain a thorough understanding of EDealer’s evolving systems, products, and features
Verify fixes from our development and design teams by reproducing the original issue, testing the solution, and confirming it works before closing the case.

What You Will Need:

Required languages: English
Minimum high school diploma. College diploma or University degree is preferred.
1-2 years of experience in customer service, help desk, or technical support
Excellent verbal and written communication skills
Strong analytical, problem-solving, and troubleshooting skills
Ability to manage priorities, meet deadlines, and remain flexible
Experience with ticketing systems or helpdesk software (preferred)
Working knowledge of WordPress CMS Platform or other CMS platforms (preferred)

What We Offer:

Competitive pay
Medical, Dental & Vision
401k/RSP programs
Company paid Group Life/AD&D insurance
Paid time off
Flexible working environment
Continuous Learning
And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay for this full-time position is $45,000.00 - $60,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. E INC will reach out to candidates via our Application Tracking System ADP, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.

As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.

Vacancy status: current vacancy

#INDEINC

#EDealer

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Technical Support Analyst at EBlock Inc. will answer dealer calls and emails, troubleshoot website and inventory platform problems, and escalate bugs to the development team. They will also guide dealers on how the tools work and verify fixes before closing cases.

Requirements

Candidates need English fluency, 1-2 years of customer service, help desk or technical support experience, and strong troubleshooting and communication skills. A high school diploma is required; college or university is preferred, along with ticketing system and WordPress or other CMS experience.

Skills

Troubleshooting
Customer support
Help desk support
Ticketing systems
CRM software
WordPress CMS
CMS platforms
Technical documentation
Bug reproduction
QA verification
Issue escalation
Written communication
Verbal communication
Problem solving
Analytical thinking
Client education
Priority management
Automotive dealer software
Website support
Inventory platforms

Benefits

Competitive bonus plan
Paid time off
Benefits program (medical, dental, vision)
Group life and AD&D insurance
Continuous learning

Keywords

technical support analyst
help desk
customer support
technical support
troubleshooting
ticketing system
helpdesk software
CRM
WordPress
CMS
website support
inventory management platform
automotive dealer software
QA testing
bug escalation
client support
automotive technology
SaaS support

Seniority

Entry level

Perks

Generous paid time off
Performance bonus

Tools

CRM
ticketing system
helpdesk software
WordPress

Languages

English

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Work requirements

Jobs in Canada