Jobs in Canada

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Added 1 day ago
EI
Technical Support Analyst
EBlock Inc.
Canada
- Full-time
E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an…
Added 1 day ago
TC
Manager, Service Planning and Business Analytics
The Corporation of The Town of Milton
ON
- $125,653 to $157,065 CAD / year
- Full-time
- Hybrid
Leads operating and capital budget submissions for service planning programs.
Added 1 day ago
C1
Investment Counsellor, Manulife Private Wealth
Company 1 - The Manufacturers Life Insurance Company
Montréal, QC
- Full-time
The ideal candidate must possess excellent verbal and written communication skills
Added 1 day ago
UI
Senior Codes Engineer
ULSE Inc.
Ottawa, ON
- Full-time
Manage interdisciplinary projects across the full project lifecycle, establishing priorities, coordinating resources, anticipating challenges, and ensuring timely delivery of high-quality…
Added 1 day ago
OD
FR 19% Elem Contract, Primary, French (Mon, Tues, Thurs 11:00-12:00, Fri 12:00-1:00)
Ottawa-Carleton District School Board
Metcalfe, ON
- Part-time
- Contract
…Questions about this collection should be directed to the General Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H…
Added 1 day ago
OD
FR 52% Elem Contract, Grade 7/8: Core French & Grade 7/8 EFI: Physed & Health; Monday/Friday full day, Thursday 9:30-1:15
Ottawa-Carleton District School Board
Ottawa, ON
- Part-time
- Contract
…Questions about this collection should be directed to the General Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H…
Added 1 day ago
UC
Building Service Worker
University College of the North
Thompson, MB
- $19.94 to $24.49 CAD / hour
- Per diem
…any part of the application or hiring process should contact Human…
Added 1 day ago
UC
Residence Clerk
University College of the North
Thompson, MB
- $21.31 to $24.71 CAD / hour
- Part-time
…any part of the application or hiring process should contact Human…
Added 1 day ago
HI
Insurance Advisor, Auto
Hub International Insurance Brokers
Burnaby, BC
- Full-time
- On-site
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 1 day ago
CO
310T Mechanic – Fleet Services
City of Orillia
Orillia, ON
- $31.12 to $31.98 CAD / hour
Candidates must possess an Ontario 310T Truck and Coach License for hiring
Added 1 day ago
Specialist, International Programs & Emergenc
Canadian Unicef Committee
Toronto, ON
JOIN OUR TEAM AS SPECIALIST, INTERNATIONAL PROGRAMS & EMERGENCIES (BILINGUAL)
Added 1 day ago
Nurse In Charge
Indigenous Services Canada - Regional Delivery Sector - Alberta Region
Barrhead, AB · Drayton Valley, AB · Edmonton, AB · Mayerthorpe, AB · Sherwood Park, AB · Spruce Grove, AB · St. Albert, AB · Stony Plain, AB · Westlock, AB · Whitecourt, AB
📢 You must complete the application independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or…
Added 1 day ago
7786 - Seasonal Sales Help
Hat World Inc.
Regina, SK
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7800 - Seasonal Sales Help
Hat World Inc.
Winnipeg, MB
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
5720 - 3rd Key
Hat World Inc.
Cambridge, ON
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
U3
Global Instructional Design Manager
USA 3M Company
London, ON
- Full-time
- On-site
As a Global Instructional Design Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will…
Added 1 day ago
5744 - 3rd Key
Hat World Inc.
St. Catharines, ON
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7784 - 3rd Key
Hat World Inc.
Regina, SK
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7784 - Sales Help
Hat World Inc.
Regina, SK
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
5732 - Seasonal Sales Help
Hat World Inc.
Winnipeg, MB
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
5733 - Seasonal Sales Help
Hat World Inc.
Winnipeg, MB
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7711 - Seasonal Sales Help
Hat World Inc.
Saskatoon, SK
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7712 - Seasonal Sales Help
Hat World Inc.
Saskatoon, SK
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7723 - Seasonal Sales Help
Hat World Inc.
Winnipeg, MB
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 1 day ago
7729 - Seasonal Sales Help
Hat World Inc.
Thunder Bay, ON
…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…

EBlock Inc.

Technical Support Analyst

Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in customer service, help desk, or technical support
Posting language: English
Posted: Nov 12, 2026

Original job description

EDealer is a website and software supplier for the Automotive Industry. Our mission is simple: To ensure car dealers build great business and manage inventory. Steadfast in our commitment to create exceptional learning experiences for our clients, we are a passionate group of integrity-powered leaders who love to learn, grow and make a difference. Today we are focused on Merchandising Automation and Vehicle Optimization. Consistent with our long-term goals, our objective is to reduce the time required by dealers to reach the maximum number of customers with consistent accurate, merchandised inventory.

Every Client Matters. Make an Impact. Love What You Do.

We are looking for a hands-on Technical Support Analyst to own our inbound support queue. You will handle calls and cases from dealership clients and internal staff, diagnose website and inventory platform issues, and escalate clear, reproducible problems to our development team. Before any case is closed, you will QA the fix to make sure it works. You are curious, detail-oriented, confident troubleshooting under pressure, and friendly with clients while you do it.

We offer a competitive salary ($45,000.00 - $60,000.00); a competitive bonus plan; paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!

Schedule: Monday-Friday, 11am-7pm or 12pm-8pm EST, and occasional Saturdays

What You Will Do:

Respond to and log incoming dealer calls and emails, providing timely support and solutions.
Troubleshoot website and inventory platform questions, escalating to the development team, support manager, or technical team when needed
Guide dealers through how our tools and platform work, sharing best practices that help them optimize their experience.
Document all interactions with dealers in our CRM
Maintain a thorough understanding of EDealer’s evolving systems, products, and features
Verify fixes from our development and design teams by reproducing the original issue, testing the solution, and confirming it works before closing the case.

What You Will Need:

Required languages: English
Minimum high school diploma. College diploma or University degree is preferred.
1-2 years of experience in customer service, help desk, or technical support
Excellent verbal and written communication skills
Strong analytical, problem-solving, and troubleshooting skills
Ability to manage priorities, meet deadlines, and remain flexible
Experience with ticketing systems or helpdesk software (preferred)
Working knowledge of WordPress CMS Platform or other CMS platforms (preferred)

What We Offer:

Competitive pay
Medical, Dental & Vision
401k/RSP programs
Company paid Group Life/AD&D insurance
Paid time off
Flexible working environment
Continuous Learning
And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay for this full-time position is $45,000.00 - $60,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. E INC will reach out to candidates via our Application Tracking System ADP, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.

As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.

Vacancy status: current vacancy

#INDEINC

#EDealer

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Technical Support Analyst at EBlock Inc. will answer dealer calls and emails, troubleshoot website and inventory platform problems, and escalate bugs to the development team. They will also guide dealers on how the tools work and verify fixes before closing cases.

Requirements

Candidates need English fluency, 1-2 years of customer service, help desk or technical support experience, and strong troubleshooting and communication skills. A high school diploma is required; college or university is preferred, along with ticketing system and WordPress or other CMS experience.

Skills

Troubleshooting
Customer support
Help desk support
Ticketing systems
CRM software
WordPress CMS
CMS platforms
Technical documentation
Bug reproduction
QA verification
Issue escalation
Written communication
Verbal communication
Problem solving
Analytical thinking
Client education
Priority management
Automotive dealer software
Website support
Inventory platforms

Benefits

Competitive bonus plan
Paid time off
Benefits program (medical, dental, vision)
Group life and AD&D insurance
Continuous learning

Keywords

technical support analyst
help desk
customer support
technical support
troubleshooting
ticketing system
helpdesk software
CRM
WordPress
CMS
website support
inventory management platform
automotive dealer software
QA testing
bug escalation
client support
automotive technology
SaaS support

Seniority

Entry level

Perks

Generous paid time off
Performance bonus

Tools

CRM
ticketing system
helpdesk software
WordPress

Languages

English

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Work requirements

Jobs in Canada