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Added 5 mins ago
C
Bids & Proposals Manager (16 Months Contract - Maternity Leave Replacement)
CAE
Montreal, QC
- Full-time
…simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more…
Added 20 mins ago
LC
Deli Department Manager Full Time Day
Loblaw Companies Limited
Belle River, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 20 mins ago
Office Clerk
Ricoh
Toronto, ON
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 20 mins ago
Manager, Microsoft Operational Excellence
Softchoice
Calgary, AB · AB · Vancouver, BC · BC · Oakville, ON · Ottawa, ON · Toronto, ON · Montreal, QC · British Columbia, Brit
The Manager, Operational Excellence is responsible for leading the operational execution of Microsoft's licensing business and ensuring customer transactions are completed accurately,…
Added 20 mins ago
Senior Purchasing Agent
Aecon
Bowmanville, ON
Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life…
Added 34 mins ago
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Regional Vice President Personal Banking
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- Full-time
Demonstrated success leading geographically dispersed teams and delivering sustainable growth, client, and financial outcomes.
Added 34 mins ago
D
Sales Operations Manager
Docker
Remote, Canada
- Full-time
- Remote
We are seeking an experienced Sales Operations Manager to join our Sales Operations team. You will be the Sales Ops lead for our Solutions Engineering (SE) and Solutions Architect (SA)…
Added 34 mins ago
CC
Site Superintendent (High Rise Residential)
Clark Construction Management
Toronto, ON
- Full-time
…potential and make a significant contribution to the overall success of your professional career and the…
Added 49 mins ago
TT
Engagement Partner
Tundra Technical Solutions
Kincardine, ON
- $42,000 to $47,000 USD / year
- Full-time
People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
Added 49 mins ago
C
Manager, Supply Chain Excellence - Contracts/Negotiation Experience
Celestica
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply…
Added 49 mins ago
I-
Administrative Assistant
IFG - International Financial Group
Vancouver, BC
- $15 to $19 CAD / hour
- Contract
Performs a variety of complex administrative functions primarily for an individual manager and secondarily for a group. Manages schedule(s); coordinates travel arrangements; coordinates…
Added 50 mins ago
Corporate Store Key Holder
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New Westminster, BC
…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
Added 1 hour ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery…
Added 1 hour ago
AC
Residence Dining Assistant Manager - Memorial University
Aramark Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Aramark is recruiting a Residence Dining Assistant Manager at Memorial University, St. John's, NL campus. We are looking for a candidate with a strong passion for the industry, as well as…
Added 1 hour ago
C
Application DBA
CAE
Halifax, NS
- Full-time
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Added 1 hour ago
Assistant Manager, Derivative Product Operations, Post Settlements Investigation (6 Month-Contract)
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Toronto, ON
Contributes to the overall success of Post Settlements Investigations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every…
Added 1 hour ago
FD
Manager of North American Sales
Frontier Dental CA
Markham, ON
- $130,000 to $165,000 CAD / year
- Full-time
…results. You'll be responsible for managing day-to-day sales operations, supporting team development, monitoring performance, and identifying opportunities to grow our customer base and…
Added 1 hour ago
LC
Produce Department Manager Full Time Day
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Ponoka, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
LC
Apparel Department Manager Part Time Day
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We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
WM
Plant Manager III, Material Recovery Facility (MRF)
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Toronto, ON
- Full-time
The Plant Manager III, Material Recovery Facility (MRF) ensures the highest standards of environmental safety and operational excellence by effectively managing the day-to-day operations of…
Added 1 hour ago
Office Administrator
BWXT
Port Elgin, ON
As our Office Administrator you will provide administrative assistance in accordance with operations of the BWXT Port Elgin facility and the associated Management.
Added 1 hour ago
A
Manager, ERP Application Support (Distribution)
Acumatica
Montreal, QC
- Full-time
The Manager, Application Support is a member of the Acumatica Application Support organization and reports directly to the Director of Application Support. This role combines technical…
Added 1 hour ago
SQ
Bilingual ADP Sales Manager
Sunlife Québec
Montreal, QC
- Full-time
…helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the growth, productivity and readiness of advisors within Sun Life’s Advisor…
Added 1 hour ago
MF
Customs Manager
Mucci Farms
Kingsville, ON
- $77,000 to $85,000 CAD / year
- Full-time
As the Customs Manager you will be responsible for leading a dynamic team in a fast-paced environment. The opportunity to develop, mentor, coach and share in the success of direct report…

ECCO Supply™

Counter Sales Associate

Kelowna, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Company Overview

ECCO Supply™, a division of The ECCO Group™, has been a trusted provider of high-quality HVAC prefabricated sheet metal products since 1960. Our culture emphasizes leadership development, continuous improvement, and a people-oriented environment dedicated to attracting and retaining talented professionals.

Position Summary

The Counter Sales Associate is a hands-on role, responsible for serving customers, processing orders, and supporting warehouse operations. As a key member of our team, you will provide exceptional customer service while ensuring inventory is received, organized, and shipped accurately. This position offers a unique opportunity to develop both sales and operational skills in a fast-paced, team-oriented environment.

Key Responsibilities

Assist customers at sales counter, by phone, and via email while providing high level of customer service and problem solving; as well as submitting orders and providing quotes
Contact customers when back orders are available while making sure to update time and date of call on invoice
Educate customers on features and benefits of products in order to improve related sales and customer satisfaction
Increase sales and average order size by means of cross-selling, upselling, add-on sales and offering promotional sale items
Input all invoices into the system with detailed descriptions and quantities properly specified
Keep proper track of invoices and do daily check-ups to avoid any shipping errors
Maintain an up-to-date sales data base with pricing, specifications, etc.
Handle inquiries from other sales-branches professionally, courteously, and as efficiently as possible
Provide support to Outside Sales Team on customer service tasks when they are out of office
Assist with quotes/pricing of jobs when required by the Branch Manager/ Wholesale Manager

Qualifications

Post – Secondary Education – an asset
Previous Order Desk and/or Sales experience – an asset
Previous experience in HVAC, manufacturing or related industry – an asset
Desire to be a long-term employee and contribute to the company’s overall success
Strong computer skills, with the ability to multi-task data-entry and order processing efficiently
Ability to adapt/response to different types of personalities
Excellent communication skills; high energy, enthusiastic with proven people skills and ability to work as part of a team and independently
Must be willing to attend educational courses to supplement their existing professional experience for a period of time deemed suitable by management

Why Join ECCO

For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long‑term career pathways. Our organization promotes teamwork, professionalism, and integrity, creating an environment where employees can succeed and take pride in their work. ECCO offers competitive compensation, strong leadership, and the opportunity to be part of a respected industry organization.

Learn more about ECCO at Welcome to the Ecco Group

We offer comprehensive and competitive benefits package designed to support our employees’ well-being, growth, and long-term success

Due to the volume of applications received, only candidates whose qualifications closely match the requirements of this role will be contacted

Beware of Recruitment Scams

Fraudulent individuals may attempt to impersonate ECCO or post unauthorized job ads. ECCO does not conduct interviews through unsecured platforms, does not ask for financial information, and does not require any form of payment from applicants. To ensure you are engaging with our legitimate hiring team, apply only through ECCO’s official channels.

Non‑Discrimination Statement

ECCO is committed to building a diverse workforce and an inclusive culture. We welcome applicants from all backgrounds and ensure equal opportunity in all aspects of employment. Discrimination or harassment of any kind is not tolerated, and all employment decisions are made based on merit, qualifications, and organizational needs.

Privacy Disclaimer

Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential. ECCO does not share applicant information with third parties except where required by law.

All offers of employment are contingent upon the successful completion of a background check **

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More about this job

Responsibilities

Serve customers in person, by phone, and by email; process orders and quotes; and promote products through cross-selling and upselling. Maintain accurate invoices and sales data, coordinate back-order notifications, prevent shipping errors, and support warehouse and outside sales operations.

Requirements

Post-secondary education and prior order desk, sales, HVAC, manufacturing, or related industry experience are considered assets. Candidates should have strong computer, communication, multitasking, customer-service, and teamwork skills, and be willing to attend training courses as determined by management.

Skills

Customer Service
Counter Sales
Order Processing
Data Entry
Inventory Management
Quoting And Pricing
Cross-Selling
Upselling
Problem Solving
Communication
Multitasking
Computer Skills
Teamwork
Adaptability
Attention To Detail
Warehouse Operations

Benefits

Competitive Compensation
Training And Development
Long-Term Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Wholesale
Sheet Metal Products
Counter Sales
Customer Service
Order Processing
Order Desk
Sales
Quotes
Pricing
Invoices
Data Entry
Inventory
Warehouse Operations
Shipping
Back Orders
Cross-Selling
Upselling
Promotional Sales
Sales Database
Outside Sales Support
Problem Solving
Training And Development

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