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Added 22 mins ago
GO
Manager, Maintenance and Projects
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to the Senior Manager, Long-Term Care, the Manager, Maintenance and Projects provides strategic leadership and operational oversight for maintenance services and capital projects…
Added 22 mins ago
LA
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- Full-time
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Added 52 mins ago
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Added 52 mins ago
Civil Engineer II - Senior Waterworks Design Engineer
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Oversees constructability planning during design submissions for cost effective construction implementation Coordinates and liaises with Waterworks Asset Management, Planning, and…
Added 1 hour ago
NW
Project Engineer-Evolve Recycling
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Brantford, ON
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Added 1 hour ago
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DIRECTOR OF FINANCE
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Added 3 hours ago
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Added 4 hours ago
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Added 4 hours ago
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Therapeutic Recreation Manager
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- $65,000 to $71,500 CAD / year
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Participates in the planning and implementation of the budget, both operating and capital, for the Recreation Department.
Added 4 hours ago
HT
Financial Manager
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- Full-time
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Added 4 hours ago
PROJECT MANAGER ECS
City of Toronto
Toronto, ON
As a Project Manager in Linear Underground Infrastructure, you'll provide project management and engineering support to ensure reliable, economical and effective/efficient City-wide…
Added 5 hours ago
H
Senior Program Manager
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Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 5 hours ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…clients. The primary duties of this position include pursuing, planning, managing, and delivering all aspects of utility management projects, primarily within the water and wastewater…
Added 5 hours ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
We are seeking a Site Manager to have direct supervisory responsibility for consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager…
Added 6 hours ago
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- Full-time
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Added 7 hours ago
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Municipal District of Taber | Manager of Public Works
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Reporting to the Director of Municipal Operations and leading a team of six direct reports, the Manager of Public Works provides leadership, direction, planning, and oversight to Public…
Added 8 hours ago
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Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 8 hours ago
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Manager, Clinical Operations & Program Services
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- Full-time
Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational…
Added 8 hours ago
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Manager, Food Operations
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- Full-time
Reporting to the Director and/or Regional Manager, Food Operations, the Manager is responsible and accountable for all aspects of the planning, organizing, and directing management and…
Added 8 hours ago
PM
Administrative Assistant
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Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 8 hours ago
G
Site Manager - Geco/Wilroy Mine Sites
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Added 8 hours ago
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Added 8 hours ago
KL
Manager, Capital Planning and Delivery
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
The City of Kawartha Lakes is looking for a strategic and collaborative leader to join our Community Services team as Manager, Capital Planning and Delivery.
Added 8 hours ago
LC
Warehouse Manager
Lactalis Canada
Oshawa, ON
- Full-time
The Warehouse Manager is accountable for all aspects of warehousing operations for assigned territory (including 3rd party warehouses) or shift. The primary goal is to ensure that safety,…

Echo NDE

Operations Coordinator

AB, Canada
59 Burnt Park Dr, Red Deer County, AB, T4P 0J7, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 7, 2027
Experience: Minimum 2 years of industry-related experience, preferably within NDT, inspection, industrial services, or a related environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary

Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of services is tailored towards maintenance, integrity, construction for both facility and pipeline sectors to a range of industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality possible.

Echo NDE is currently seeking an Operations Coordinator to join our team in Red Deer, AB.

Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.

This role is responsible for coordinating daily operations, ensuring effective resource utilization, supporting customer requirements, and maintaining accurate documentation related to service requests, invoicing, and employee compensation.

Responsibilities

Receive and respond to verbal and electronic customer service requests and ensure work orders accurately reflect customer requirements.
Plan, schedule, and dispatch technical staff and resources to efficiently meet customer needs.
Balance workload, priorities, and customer requirements to ensure effective utilization of technical staff and equipment.
Ensure technical personnel have the appropriate skills, certifications, tools, and equipment required to complete assigned work.
Coordinate travel and accommodations for technical staff as required.
Provide technical staff with clear and timely information regarding work assignments and customer requirements.
Track service and work orders and review daily time records (DTRs) for accuracy.
Review reports and supporting documentation to ensure customer invoices and employee payroll/compensation are accurate and processed in a timely manner.
Build and maintain productive relationships with customers through regular communication and follow-up.
Develop an understanding of customer business cycles and upcoming needs to support service planning and identify potential business opportunities.
Work with customers to clarify resource requirements and ensure service requests are effectively supported.
Quickly and effectively manage scheduling issues, conflicts, and changing priorities to maintain a smooth workflow.
Assist with departmental budgeting and capital planning as required.
Maintain and update the technical staff roster.
Coordinate safety, radiation safety, and other required training for technical personnel.
Support the recruitment and onboarding of qualified technical and support staff.
Identify opportunities to improve employee satisfaction, engagement, and retention.
Recommend training and development opportunities to improve employee skills and resource utilization.

Requirements

Post-secondary education in business, operations, administration, or a related field is preferred.
Minimum 2 years of industry-related experience, preferably within NDT, inspection, industrial services, or a related environment.
Knowledge of technical services and service lines to effectively deploy personnel and resources.
Understanding of customer technical requirements and the ability to determine appropriate resource needs.
Knowledge of equipment and resources required to perform various testing and inspection services.
Knowledge of applicable collective agreements and the ability to ensure compliance with relevant terms and conditions is an asset.
Strong interpersonal and communication skills with the ability to effectively interact with customers, technical staff, management, and other internal and external stakeholders.
Proficiency with Microsoft Outlook, Word, and Excel.
Excellent organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.

Why work with Echo NDE?

We understand that a team is shaped by its leaders and their ability to bring the best out in everyone. We select and train every employee with care. Echo NDE employees who work on any site will conduct themselves in a professional manner and complete every job safely, correctly, efficiently, and respectfully.

We offer competitive compensation, a comprehensive benefit plan, and opportunities for career advancement.

Next steps

If you are interested in this employment opportunity, please apply in confidence through Rockwood’s online application processes.

We appreciate your interest in a career at Echo NDE however only shortlisted candidates will be contacted for further information. Agency services are not required at this time.

We commit to an equal employment opportunity workplace. Consideration for employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, gender, age, religion, national origin, disability, marital status, veteran status or any other protected characteristic as established by applicable law. As applicable, prospective employees must be able to perform all tasks as detailed on the complete Physical Job Description, be Fit for Duty at all times and be able to comply with the Canadian Model for Providing a Safe Workplace which includes alcohol and drug testing.

Benefits

Our employees enjoy a competitive and comprehensive total compensation package, including employer-paid benefits, RRSP with company match, employer-paid certifications, discounted fitness memberships, insurance options, employee assistance programs, and more!

At Echo NDE, we are dedicated to fostering a respectful workplace and providing outstanding opportunities for those who are eager to succeed.

Company Overview

Echo NDE provides non-destructive testing, inspection, and asset integrity services across North America. We support maintenance, asset integrity, and construction activities for facility and pipeline clients across a range of industries.

Our teams combine trained technical professionals, specialized inspection capabilities, and a commitment to quality to help clients make informed decisions about the condition, safety, and reliability of critical assets. We focus on responsive service, dependable execution, and work that supports safe, effective operations.

At Echo NDE, people are central to how we work. We are looking for individuals who value diverse responsibilities, collaborative teams, and opportunities to build their skills and careers while contributing to meaningful work.

Accessibility accommodations are available to applicants upon request.

The company uses AI-enabled tools to organize candidate responses. These tools may be used during the screening or assessment process.

Apply About employer

More about this job

Responsibilities

The Operations Coordinator oversees the planning, scheduling, and dispatching of technical staff to meet customer service requests. This role also manages daily operations, ensures accurate documentation for invoicing and payroll, and maintains productive customer relationships.

Requirements

Candidates should have post-secondary education in business or operations and at least 2 years of industry-related experience. Proficiency in Microsoft Office and strong organizational skills are required to manage multiple priorities in a fast-paced environment.

Skills

Operations coordination
Scheduling
Dispatching
Resource management
Customer service
Documentation
Time management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Communication
Interpersonal skills
Budgeting
Capital planning
Recruitment
Onboarding

Benefits

Employer-paid benefits
RRSP with company match
Employer-paid certifications
Discounted fitness memberships
Insurance options
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Non-destructive testing
NDT
Inspection
Asset integrity
Scheduling
Dispatching
Resource utilization
Work orders
Invoicing
Payroll
Technical staff
Budgeting
Capital planning
Recruitment
Onboarding
Safety training
Radiation safety
Microsoft Office
Industrial services
Pipeline sector
Facility maintenance
Customer service
Time management
Compliance

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