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Added 22 mins ago
V
Production Coordinator
VAST_BC
Vancouver, BC
- Part-time
VAST is seeking an organized, creative, and collaborative Production Coordinator to lead the day-to-day implementation of VAT's editorial and production mentorship project.
Added 1 hour ago
Quality Coordinator - WAHA Project
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As a Quality Coordinator working in the Building Operations team at Pomerleau Construction, you will play a pivotal role in guaranteeing the integrity, safety and precision of our job…
Added 2 hours ago
TH
Administrative Co-Ordinator - Haematology/Oncology
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Toronto, ON
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Added 2 hours ago
LC
Chemistry Lab Technician RPT
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Sarnia, ON
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Added 2 hours ago
TH
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Added 4 hours ago
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Superintendent - Electrical Construction
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Added 4 hours ago
MF
On-site Electrician Foreman
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- Full-time
Lead and supervise field crews and active job sites
Added 5 hours ago
D
executive assistant
Dan-D-Pak
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- $55,000 to $65,000 CAD / year
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- On-site
…Business Administration, Management, Communications, or a related field preferred. * Previous experience as an Executive Assistant, senior administrative professional, project coordinator,…
Added 5 hours ago
P
Service Quality Coordinator - Early Years Services
Prescott-Russell
L'Orignal, ON
- From $33.87 CAD / hour
- Full-time
- On-site
…the Ontario Ministry of Education (EDU), the Service Quality Coordinator ? Early Years Services provides coaching, mentoring, and professional support to child care centre educators to…
Added 5 hours ago
S
Project Coordinator- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
…thrive in a fast-paced, high-pressure environment. The Project Coordinator will be responsible for coordinating various administrative tasks, ensuring smooth communication between all…
Added 5 hours ago
Polysomnography Technician
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Added 6 hours ago
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Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
- Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 6 hours ago
EC
Mental Health & Addiction Treatment Support Worker FT
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Welcome and support new clients during admission and orientation in collaboration with the Admissions Coordinator, nursing, clinical staff, and other members of the interdisciplinary team.
Added 6 hours ago
Paramedic Practice Coordinator
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ON · Sudbury, ON
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Added 6 hours ago
Coordinator
Health Sciences North
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Added 6 hours ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Regional Education and Certification Coordinator, Centre for Prehospital Care.
Added 6 hours ago
UO
Lead Coordinator, Program Management
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Using a wide range of tools, techniques, and skills, the Lead Coordinator supports the planning, administration, coordination, and evaluation of projects and initiatives for the Office of…
Added 7 hours ago
WC
Programmer Analyst
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Added 7 hours ago
HH
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Hamilton, ON
- Full-time
The Case Management Coordinator is responsible for the adjudication of disability benefits for employees who are absent due to non-occupational illness or injury. They will support…
Added 7 hours ago
HH
Indigenous Health Coordinator
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Hamilton, ON
- Full-time
Reporting to the Manager, Indigenous Health, the Indigenous Health Coordinator is an integral member of the Indigenous Health Team and plays a key role in supporting Indigenous patients and…
Added 7 hours ago
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Research Coordinator
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Hamilton, ON
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Added 7 hours ago
A
Sample Logistics Coordinator, Sample Management - 12-month contract
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Added 7 hours ago
CH
Digital Marketing Coordinator
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Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
The Impact the Digital Marketing Coordinator can make:
Added 7 hours ago
V
Plant Operations Coordinator Intern
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Chatham-Kent, ON · NA-CA-Chatham-Production
- Part-time
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Echo NDE

Operations Coordinator

AB, Canada
Red Deer County, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: Minimum 2 years of industry-related experience, preferably within NDT, inspection, industrial services, or a related environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of services is tailored towards maintenance, integrity, construction for both facility and pipeline sectors to a range of industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality possible.

Echo NDE is currently seeking an Operations Coordinator to join our team in Red Deer, AB.

Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.

This role is responsible for coordinating daily operations, ensuring effective resource utilization, supporting customer requirements, and maintaining accurate documentation related to service requests, invoicing, and employee compensation.

Responsibilities

Receive and respond to verbal and electronic customer service requests and ensure work orders accurately reflect customer requirements.
Plan, schedule, and dispatch technical staff and resources to efficiently meet customer needs.
Balance workload, priorities, and customer requirements to ensure effective utilization of technical staff and equipment.
Ensure technical personnel have the appropriate skills, certifications, tools, and equipment required to complete assigned work.
Coordinate travel and accommodations for technical staff as required.
Provide technical staff with clear and timely information regarding work assignments and customer requirements.
Track service and work orders and review daily time records (DTRs) for accuracy.
Review reports and supporting documentation to ensure customer invoices and employee payroll/compensation are accurate and processed in a timely manner.
Build and maintain productive relationships with customers through regular communication and follow-up.
Develop an understanding of customer business cycles and upcoming needs to support service planning and identify potential business opportunities.
Work with customers to clarify resource requirements and ensure service requests are effectively supported.
Quickly and effectively manage scheduling issues, conflicts, and changing priorities to maintain a smooth workflow.
Assist with departmental budgeting and capital planning as required.
Maintain and update the technical staff roster.
Coordinate safety, radiation safety, and other required training for technical personnel.
Support the recruitment and onboarding of qualified technical and support staff.
Identify opportunities to improve employee satisfaction, engagement, and retention.
Recommend training and development opportunities to improve employee skills and resource utilization.

Requirements

Post-secondary education in business, operations, administration, or a related field is preferred.
Minimum 2 years of industry-related experience, preferably within NDT, inspection, industrial services, or a related environment.
Knowledge of technical services and service lines to effectively deploy personnel and resources.
Understanding of customer technical requirements and the ability to determine appropriate resource needs.
Knowledge of equipment and resources required to perform various testing and inspection services.
Knowledge of applicable collective agreements and the ability to ensure compliance with relevant terms and conditions is an asset.
Strong interpersonal and communication skills with the ability to effectively interact with customers, technical staff, management, and other internal and external stakeholders.
Proficiency with Microsoft Outlook, Word, and Excel.
Excellent organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.

Why work with Echo NDE?

We understand that a team is shaped by its leaders and their ability to bring the best out in everyone. We select and train every employee with care. Echo NDE employees who work on any site will conduct themselves in a professional manner and complete every job safely, correctly, efficiently, and respectfully.

We offer competitive compensation, a comprehensive benefit plan, and opportunities for career advancement.

Next steps

If you are interested in this employment opportunity, please apply in confidence through Rockwood’s online application processes.

We appreciate your interest in a career at Echo NDE however only shortlisted candidates will be contacted for further information. Agency services are not required at this time.

We commit to an equal employment opportunity workplace. Consideration for employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, gender, age, religion, national origin, disability, marital status, veteran status or any other protected characteristic as established by applicable law. As applicable, prospective employees must be able to perform all tasks as detailed on the complete Physical Job Description, be Fit for Duty at all times and be able to comply with the Canadian Model for Providing a Safe Workplace which includes alcohol and drug testing.

Benefits

Our employees enjoy a competitive and comprehensive total compensation package, including employer-paid benefits, RRSP with company match, employer-paid certifications, discounted fitness memberships, insurance options, employee assistance programs, and more!

At Echo NDE, we are dedicated to fostering a respectful workplace and providing outstanding opportunities for those who are eager to succeed.

Company Overview

Echo NDE provides non-destructive testing, inspection, and asset integrity services across North America. We support maintenance, asset integrity, and construction activities for facility and pipeline clients across a range of industries.

Our teams combine trained technical professionals, specialized inspection capabilities, and a commitment to quality to help clients make informed decisions about the condition, safety, and reliability of critical assets. We focus on responsive service, dependable execution, and work that supports safe, effective operations.

At Echo NDE, people are central to how we work. We are looking for individuals who value diverse responsibilities, collaborative teams, and opportunities to build their skills and careers while contributing to meaningful work.

Accessibility accommodations are available to applicants upon request.

The company uses AI-enabled tools to organize candidate responses. These tools may be used during the screening or assessment process.

Apply About employer

More about this job

Responsibilities

Coordinate customer service requests by planning, scheduling, and dispatching technical staff and equipment, while managing changing priorities and ensuring resources are appropriately qualified and equipped. Maintain accurate work orders, time records, invoicing, and compensation documentation; support customer relationships, staff training and onboarding, and departmental planning.

Requirements

A post-secondary education in business, operations, administration, or a related field is preferred, along with at least two years of industry-related experience, preferably in NDT, inspection, or industrial services. Candidates should understand technical services, customer requirements, and equipment needs, and have strong communication, organizational, and time-management skills plus proficiency in Microsoft Outlook, Word, and Excel; knowledge of collective agreements is an asset.

Skills

Operations Coordination
Staff Scheduling and Dispatch
Resource Planning
Customer Service
Work Order Management
Time Record Review
Invoice and Payroll Documentation
Technical Resource Deployment
Travel Coordination
Safety Training Coordination
Budgeting and Capital Planning
Recruitment and Onboarding
Employee Engagement and Retention
Microsoft Outlook
Microsoft Word
Microsoft Excel

Benefits

Employer-Paid Benefits
RRSP With Company Match
Employer-Paid Certifications
Discounted Fitness Memberships
Insurance Options
Employee Assistance Programs
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Non-Destructive Testing
NDT
Inspection
Asset Integrity
Industrial Services
Oil and Gas
Facility Services
Pipeline Services
Operations Coordination
Work Orders
Scheduling
Dispatching
Resource Utilization
Technical Staff
Certifications
Testing and Inspection Equipment
Daily Time Records
Customer Invoicing
Payroll
Collective Agreements
Microsoft Outlook
Microsoft Word
Microsoft Excel
Radiation Safety
Safety Training
Recruitment
Onboarding
Budgeting
Capital Planning

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