Pension Administrator

We know it’s our people who make us great at what we do.

We are growing! We are looking for a talented and hardworking person to join our dedicated team of Pension Administrators, working on a large multi-employer target benefit plan . The ideal candidate will be highly motivated, will have a fine eye for detail and will thrive on providing superior customer service in a dynamic, team-oriented environment. This role is based in either our Toronto, Fredericton or Winnipeg office.

Don’t have experience in Pension Administration? No problem! This role is suitable for anyone with an aptitude for numbers or a background in banking, accounting or payroll. As a Pension Administrator, you will work with a Senior Administrator to learn the ins-and-outs of pension plans.

This posting is for an existing vacancy that we are actively seeking to fill.

Roles and Responsibilities:

• Calculate various pension plan entitlements and communicate same to pension plan members
• Maintain and update pension plan databases with member information
• Provide call and email support to client employers and pension plan members
• Review and reconcile client pension plan fund changes
• Learn pension laws, plan provisions and administration policies applicable for assigned clients
• Submit routine reconciliation and filings with the regulatory pension bodies and Canada Revenue Agency
• Research to stay current with relevant laws and rules concerning pensions across Canada
• Adhere to a high standard of customer service to provide clients with exceptional and timely service
• Problem solves as unique administration issues arise
• Manage the delivery of administration services to your clients

What we offer:

• Flexible hybrid work policy
• Collaborative and engaging atmosphere including office socials and learning events
• Variety in work and ability to evolve and grow your career
• Working with colleagues across Canada and across multiple practice areas
• Opportunities to help build and evolve our practice
• An entrepreneurial, collegial work environment
• Hybrid work style and dress for your day approach (3 days in office minimum)

What you offer:

• A superior aptitude or focus on handling numerical data
• Process and detail-oriented with a keenness to accuracy on data entry and calculations
• Attention to detail and strong organizational skills
• Proficient in Microsoft Excel and Word, including use of various Excel functions and Word merge
• Excellent customer service and communication skills
• Strong ability to manage competing priorities
• Willingness to take ownership of assigned clients, setting and meeting required deadlines
• A degree or diploma in Mathematics, Statistics, Accounting, Payroll or related field
• A strong mathematics aptitude or focus (comfort handling numerical data)
• Process and detail-oriented with a keenness to accuracy on data entry and calculations
• Proficient in Microsoft Excel and Word, including use of various Excel functions and Word merge
• Excellent customer service and communication skills
• Working knowledge of pension legislation
• Pension administration experience is an asset; candidates with related experience are also encouraged to apply
• Willingness to take ownership of assigned clients, setting and meeting required deadlines

What would get us super excited!

• Working knowledge of pension legislation
• Willingness to spearhead and drive team initiatives
• RPA/CEBS or PPAC designation
• Experience using databases or courses in data management
• Experience with streamlining or automating processes
• Bilingual English/French
• Familiarity with actuarial concepts

Who we are:

At Eckler, we are driven by our purpose to care and to do right by people so that together we can achieve a brighter, more secure future. It’s just one of the reasons Eckler has been recognized multiple times as one of Canada’s Most Admired Corporate Cultures. Our origins go back to 1927, making us one of Canada’s first actuarial practices. Based in Canada and the Caribbean, we’re a team of committed and highly skilled professionals consulting in the areas of pension, retirement, financial wellness, investment, group benefits, insurance, change management and communication and technology. Owned and operated by its active Principals, the company has earned a reputation for service continuity and high professional standards. Eckler is a founding member of Abelica Global – an international alliance of independent actuarial and consulting firms operating in over 20 countries.

At Eckler, we value diversity of all types. Our organization is made up of smart, collaborative, and thoughtful people with a wide range of backgrounds, skills, and experiences. We are committed to an inclusive, diverse, and accessible workplace and encourage all interested applicants to submit a cover letter and resume for consideration. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to careers@eckler.ca.

Artificial intelligence (AI) tools may be used during the recruitment process to screen or assess applications. All evaluations involving AI are reviewed by in-house recruiters prior to making any final decisions.

We thank all applicants for their interest, but only those selected for the shortlist will be contacted.

www.eckler.ca