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Eckler Ltd. / Eckler ltée

Pension Administrator

Toronto, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

We know it’s our people who make us great at what we do.

We are growing! We are looking for a talented and hardworking person to join our dedicated team of Pension Administrators, working on a large multi-employer target benefit plan . The ideal candidate will be highly motivated, will have a fine eye for detail and will thrive on providing superior customer service in a dynamic, team-oriented environment. This role is based in either our Toronto, Fredericton or Winnipeg office.

Don’t have experience in Pension Administration? No problem! This role is suitable for anyone with an aptitude for numbers or a background in banking, accounting or payroll. As a Pension Administrator, you will work with a Senior Administrator to learn the ins-and-outs of pension plans.

This posting is for an existing vacancy that we are actively seeking to fill.

Roles and Responsibilities:

Calculate various pension plan entitlements and communicate same to pension plan members
Maintain and update pension plan databases with member information
Provide call and email support to client employers and pension plan members
Review and reconcile client pension plan fund changes
Learn pension laws, plan provisions and administration policies applicable for assigned clients
Submit routine reconciliation and filings with the regulatory pension bodies and Canada Revenue Agency
Research to stay current with relevant laws and rules concerning pensions across Canada
Adhere to a high standard of customer service to provide clients with exceptional and timely service
Problem solves as unique administration issues arise
Manage the delivery of administration services to your clients

What we offer:

Flexible hybrid work policy
Collaborative and engaging atmosphere including office socials and learning events
Variety in work and ability to evolve and grow your career
Working with colleagues across Canada and across multiple practice areas
Opportunities to help build and evolve our practice
An entrepreneurial, collegial work environment
Hybrid work style and dress for your day approach (3 days in office minimum)

What you offer:

A superior aptitude or focus on handling numerical data
Process and detail-oriented with a keenness to accuracy on data entry and calculations
Attention to detail and strong organizational skills
Proficient in Microsoft Excel and Word, including use of various Excel functions and Word merge
Excellent customer service and communication skills
Strong ability to manage competing priorities
Willingness to take ownership of assigned clients, setting and meeting required deadlines
A degree or diploma in Mathematics, Statistics, Accounting, Payroll or related field
A strong mathematics aptitude or focus (comfort handling numerical data)
Process and detail-oriented with a keenness to accuracy on data entry and calculations
Proficient in Microsoft Excel and Word, including use of various Excel functions and Word merge
Excellent customer service and communication skills
Working knowledge of pension legislation
Pension administration experience is an asset; candidates with related experience are also encouraged to apply
Willingness to take ownership of assigned clients, setting and meeting required deadlines

What would get us super excited!

Working knowledge of pension legislation
Willingness to spearhead and drive team initiatives
RPA/CEBS or PPAC designation
Experience using databases or courses in data management
Experience with streamlining or automating processes
Bilingual English/French
Familiarity with actuarial concepts

Who we are:

At Eckler, we are driven by our purpose to care and to do right by people so that together we can achieve a brighter, more secure future. It’s just one of the reasons Eckler has been recognized multiple times as one of Canada’s Most Admired Corporate Cultures. Our origins go back to 1927, making us one of Canada’s first actuarial practices. Based in Canada and the Caribbean, we’re a team of committed and highly skilled professionals consulting in the areas of pension, retirement, financial wellness, investment, group benefits, insurance, change management and communication and technology. Owned and operated by its active Principals, the company has earned a reputation for service continuity and high professional standards. Eckler is a founding member of Abelica Global – an international alliance of independent actuarial and consulting firms operating in over 20 countries.

At Eckler, we value diversity of all types. Our organization is made up of smart, collaborative, and thoughtful people with a wide range of backgrounds, skills, and experiences. We are committed to an inclusive, diverse, and accessible workplace and encourage all interested applicants to submit a cover letter and resume for consideration. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to careers@eckler.ca.

Artificial intelligence (AI) tools may be used during the recruitment process to screen or assess applications. All evaluations involving AI are reviewed by in-house recruiters prior to making any final decisions.

We thank all applicants for their interest, but only those selected for the shortlist will be contacted.

www.eckler.ca

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More about this job

Responsibilities

Calculate pension entitlements, maintain member records, reconcile plan fund changes, and provide timely support to employers and pension plan members. Learn and apply pension rules and plan provisions, complete regulatory filings, resolve administration issues, and manage service delivery for assigned clients.

Requirements

Candidates should have strong numerical aptitude, attention to detail, organizational and prioritization skills, proficiency in Microsoft Excel and Word, and excellent customer service and communication abilities. A degree or diploma in mathematics, statistics, accounting, payroll, or a related field is listed; pension administration experience is an asset, but candidates with related backgrounds or no direct experience are encouraged to apply.

Skills

Numerical Aptitude
Pension Administration
Pension Entitlement Calculations
Data Entry Accuracy
Database Management
Microsoft Excel
Microsoft Word
Customer Service
Written And Verbal Communication
Organization
Time Management
Prioritization
Reconciliation
Regulatory Filings
Problem-Solving
Pension Legislation

Benefits

Flexible Hybrid Work Policy
Collaborative Work Environment
Office Socials And Learning Events
Career Growth Opportunities
Varied Work
Cross-Canada Collaboration
Opportunities To Help Build And Evolve The Practice

Visa sponsorship

Not detected in the job text

Keywords

Pension Administration
Target Benefit Plan
Multi-Employer Pension Plan
Pension Entitlements
Pension Plan Members
Member Databases
Client Employers
Fund Reconciliation
Pension Legislation
Plan Provisions
Regulatory Filings
Canada Revenue Agency
Customer Service
Microsoft Excel
Microsoft Word
Data Entry
Numerical Data
Process Improvement
Process Automation
RPA
CEBS
PPAC
Actuarial Concepts
Data Management
Bilingual English-French

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