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Added 1 min ago
Retail Sales Associate
Canna Cabana
Saskatoon, SK
Part-time
Report any suspicious behaviors or abusive customers to Store/Assistant Store Manager
Added 1 min ago
Central - Assistant Warehouse Manager
Farm Boy Inc.
Ottawa, ON
$60,000 to $66,000 CAD / year
Full-time
Comprehensive benefit program and coverage that varies by position.
Added 1 min ago
Assistant Catering Manager
Dexterra
Victoria, BC
$26 to $28 CAD / hour
Full-time
Extended health and dental benefits plus employee and family assisstance program.
Added 15 mins ago
Temporary Assistant Caretaker (#052-WG)
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Winnipeg, MB
Full-time
BASIC FUNCTION: The Assistant Caretaker is responsible for the routine cleaning, comfort and safety of the school’s physical facilities. The Assistant Caretaker provides assistance to the…
Added 15 mins ago
Physician Assistant (Full-Time, Ongoing Contract)
Thames Valley Family Health Team
London, ON
Full-time
Graduate of an accredited Physician Assistant education program
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Laboratory Assistant - LHSC - Vernon
Dynacare
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Full-time
Job Posting: Laboratory Assistant – LHSC (Float - Vernon)
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School Secretary/Educational Assistant
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High Prairie, AB
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Added 15 mins ago
Educational Assistant - Permanent FT - Madonna Della Libera School (1.0 FTE)
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Successful completion of a post secondary educational assistant program (normally one year), or equivalent, plus a minimum of one year experience working with children;
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Fulfillment Analyst, Commercial Funding
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Toronto, ON · East York, ON
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Complete special projects and operational tasks as assigned by the Assistant Manager and Manager, Commercial Mortgage Funding.
Added 15 mins ago
Fulfillment Analyst - Bilingual, Commercial Funding
First National Financial LP
Toronto, ON · East York, ON
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Complete special projects and operational tasks as assigned by the Assistant Manager and Manager, Commercial Mortgage Funding.
Added 15 mins ago
Full Time Temporary Educational Assistant
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Added 15 mins ago
Permanent Lead Hand Caretaker (1.0 FTE)
Renfrew County Catholic District School Board
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Temporary Executive Assistant - School Operations - JWS (35hrs)
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Office & Records Assistant
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Learning Assistant - Nose Creek Elementary School
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Assistant Restaurant Manager
Fairmont Hotels & Resorts
Calgary, AB
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We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Restaurant Manager for Flower & Wolf. The Assistant Restaurant Manager plays a key…
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The Human Resources (HR) Assistant supports the HR Department in administrative and operational tasks to ensure smooth and efficient daily operations. This role is responsible for accurate…
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LTO EA Level D - Extended Day After School - 15 hrs/wk
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Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
Vancouver Coastal Health
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Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
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Office Support-Elementary School- CONTINUING (Tuesday, Wednesday or Thursday- *one 7 hour day every 2 weeks*)
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Delta, BC
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Reports to the Principal and works under the direction of the Administrative Assistant - Elementary School. Performs a variety of clerical services to ensure the timely resolution of the…
Added 15 mins ago
Central - Assistant Warehouse Manager
Farm Boy Inc.
Ottawa, ON
$60,000 to $66,000 CAD / year
Full-time
Comprehensive benefit program and coverage that varies by position.
Added 15 mins ago
Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
Vancouver Coastal Health
Vancouver, BC
Internship
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 16 mins ago
Lab Patient Technician
LifeLabs
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Graduate of an approved Laboratory Assistant program or equivalent are preferred.
Added 16 mins ago
Sales Assistant (Ottawa South)
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$21 to $24 CAD / hour
Full-time
As a New Home Sales Assistant, you will be supporting all sales efforts and providing exceptional customer service to potential buyers.
Added 16 mins ago
Accounts Payable Administrator (12-Month Contract)
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Toronto, ON
Reporting to the Assistant Controller, the Accounts Payable Administrator will be responsible for payable functions for a portfolio of multi-residential and mixed-use properties across…

ECMM

Medical Review Officer Assistant

Dartmouth, NS, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Posting: Medical Review Officer Assistant

Are YOU our next Medical Review Officer Assistant?

Join ECMM’s Customer Care team and play a vital role in promoting workplace safety. As a Medical Review Officer Assistant, you will be responsible for the accurate review, entry, tracking, and reporting of drug and alcohol (D&A) and Occupational Health test results. This role ensures compliance with regulatory requirements, supports Medical Review Officer (MRO) and reviewing physician processes, maintains turnaround time standards, and serves as a key liaison between laboratories, collection sites, clients, and internal teams. The position requires strong attention to detail, regulatory knowledge, and effective communication skills.

Status: Permanent Full-Time (benefits eligible)
Vacancy Type: Existing
Shift: Monday - Friday: 8 am - 4:30 pm; On-call rotation and Over-time as needed.
Department: Collection
Work Style: On-site

Location: 101 Ilsley Avenue, Suite 1, Dartmouth, NS B3B 1S8
Internal Posting Deadline: Monday, October 5, 2026

Why ECMM is an amazing place for YOU:

We believe that people do their best work when they feel valued, supported, and inspired. At ECMM, we offer more than just a job – we offer a place to grow, make an impact, and be part of a team that genuinely cares.
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.
Enjoy a regular weekday shift you can count on.
Access a health and wellness benefits program that supports you and your loved ones.
Grow and thrive with a dynamic, successful company through internal mobility opportunities.
Invest in your future through RRSP match benefits and an employee stock purchase program.

How YOU will make a difference:

Tracking and Data entry
- Responsible for reviewing and entering negative laboratory test results and ensures that they are consistent with the information contained on the custody and control form. Responsible for reviewing and entering nonnegative results returned from the lab and the MRO, and acts as a resource to the Medical Review Officer by assisting him/her with MRO duties such as arranging for split specimen and D&L Isomer tests, contacting the DER to arrange an interview between the MRO and a donor.
- Responsible for reviewing and entering occupational health testing data and results and ensures that they are consistent with the data recorded on requisitions, medical testing forms, and the reviewing physician’s documentation.
- Ensures appropriate turnaround time on all test results by tracking receipt of required documentation, status of laboratory samples, timely delivery of results, and escalating delays and concerns following appropriate pathways
- Sort, categorize and electronically attach completed Occupational Health services to events, preparing completed files for physician review.
Troubleshooting
- Troubleshoots various issues that arise throughout the day with service providers and clients and provides resolution or escalates issues and concerns following appropriate reporting pathways.
- Handles customer and donor/examinee/participant inquiries via phone/e-mail and provides support by answering questions regarding testing processes, timelines and results.
- Responsible for reviewing testing documentation to determine if there are any fatal or correctable errors that may require corrective action
- Collaborates with the laboratory to secure required corrective documentation from service providers.
- Notifies service providers when error correction training is required.
- Documents concerns with service providers following the appropriate escalation pathways.
- Is responsible for effectively navigating DOT regulations, Canadian Model Best Practices, Urine Collection and Breath/Saliva Alcohol Collection procedures, and department resources to ensure accuracy in all functions.
Reporting results
- Adheres to both client reporting preferences and departmental reporting guidelines for D&A results.
- Reviews and reports results, testing reports, and/or fitness certificates for completed occupational health files to company contacts according to company specific reporting preferences.
- Reports required corrective actions to occupational health examinees as requested by the reviewing physician
- Ensures department voicemail and department email is verified and dealt with in an appropriate and timely manner.
- Preparation of documents for the MRO and physicians.
Administrative Support (as assigned)
- Administer client specific programs including file maintenance, appointment scheduling and reporting requirements.
- Support occupational health teams as required.
Other Duties as assigned by team leadership.

What YOU bring to the role:

High school diploma, computer/data entry knowledge
Bilingualism is an asset
Must be flexible to meet operational requirements as the hours and weekend work varies to accommodate clients across all time zones.
Must be able to work effectively and professionally under minimal supervision and exercise good judgment.
Excellent organizational, planning and prioritizing skills are required to meet the department’s expected output and complete all work in an accurate and timely manner
Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities and able to cope with high paced, stressful work environment
Proficient with MS Office
Strong computer literacy with the ability to quickly learn new software
Excellent oral and written communication skill including a good command of English language as well as good spelling ability.
Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.

Working Conditions:

In-office or hybrid environment

At ECMM, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

ECMM is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the ECMM hiring process.

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More about this job

Responsibilities

Review, enter, track, and report drug and alcohol and occupational health test results while ensuring accuracy, regulatory compliance, and timely turnaround. Support MRO and physician workflows, resolve or escalate testing issues, communicate with clients and service providers, and provide administrative support as assigned.

Requirements

A high school diploma and computer/data-entry knowledge are required, along with proficiency in Microsoft Office and the ability to learn new software. The role calls for strong organization, communication, attention to detail, sound judgment, adaptability, and flexibility to meet operational needs, including variable hours and weekend work.

Skills

Data Entry
Attention To Detail
Regulatory Compliance
Result Tracking And Reporting
Document Review
Troubleshooting
Customer Service
Written And Oral Communication
Organization And Prioritization
Microsoft Office
Computer Literacy
Time Management
Interpersonal Skills
Judgment And Decision-Making
Adaptability
Drug And Alcohol Testing Procedures

Benefits

Health And Wellness Benefits
Retirement Savings Plan Matching
Employee Stock Purchase Program
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Medical Review Officer
Drug And Alcohol Testing
Occupational Health
Laboratory Test Results
Nonnegative Results
Negative Results
Custody And Control Form
Split Specimen Testing
D And L Isomer Testing
Department Of Transportation Regulations
Canadian Model Best Practices
Urine Collection
Breath Alcohol Collection
Saliva Alcohol Collection
Turnaround Time Standards
Corrective Documentation
Fitness Certificates
Physician Review
Client Reporting
Microsoft Office
Data Entry
Appointment Scheduling
File Maintenance
Customer Care
Regulatory Compliance

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