Jobs in Canada

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Added 3 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Montreal, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 3 mins ago
FH
Overnight Public Spaces Supervisor
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Day Shifts: $24.72 per hour
Added 3 mins ago
KB
Flow Crew Associate
Kent Building Supplies
Saint John, NB
- Part-time
Must have a means of transportation
Added 3 mins ago
NP
Utility Solar Technician II - Sarnia, ON Canada
NovaSource Power Services
Sarnia, ON
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
Added 3 mins ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role…
Added 3 mins ago
FR
Condominium Manager
FirstService Residential Canada
Vaughan, ON
- Full-time
Excellent organization, motivation, leadership, management, interpersonal and customer service skills
Added 3 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Excellent organization, motivation, leadership, management, interpersonal and customer service skills
Added 4 mins ago
TA
QC - SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Laval, QC
- Part-time
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 4 mins ago
TA
QC - STOCK COORDINATOR - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Laval, QC
- Part-time
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 4 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Pickering, ON
- Part-time
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 4 mins ago
TA
SALES LEAD - FULL TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Winnipeg, MB
- Full-time
Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making…
Added 4 mins ago
VH
Administrative Receptionist – Malton Clinic- Permanent Part-Time
VHA Home HealthCare
Mississauga, ON · Malton Clinic
- Part-time
Work experience in customer service of a healthcare organization/agency is an asset
Added 4 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Vaughan, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 4 mins ago
W
(CAN) Cashier
Walmart
Kitchener, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 19 mins ago
GN
Rituals Artisan - Full Time
Groupe Nordik
Chelsea, QC
- Full-time
…welcoming and our guests truly appreciate it. We do everything we can to provide excellent customer care and ensure the well-being of our employees, our…
Added 19 mins ago
IP
Branch Manager (Montreal, QC)
Insight Pest Canada
Montreal, QC
- $60,000 CAD / year
- Full-time
Insight Pest Solutions is currently looking for a Branch Manager to join our team! On a daily basis, your strong sense of leadership will guide a team of technicians, sales, and…
Added 19 mins ago
VF
Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
Added 19 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Royalmount, QC
SWAROVSKI
Mont-Royal, QC
- Part-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 19 mins ago
S
Retail Sales Consultant - Part Time - Toronto Premium Outlets - Halton Hills, ON
SWAROVSKI
Toronto, ON
- Part-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 19 mins ago
MM
IT Support Engineer
Monarch Money
Remote, Canada
- Full-time
- Remote
A customer-service mindset, strong problem-solving skills, and the ability to balance support requests with project work across shifting priorities
Added 19 mins ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
As a Preconstruction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative during the preconstruction…
Added 19 mins ago
VC
Vans: Sales Lead - Crossiron Mills
VF Corporation
AB
- $18 to $24.42 CAD / hour
- Part-time
Regularly interact with consumers within the store, providing a high level of customer service.
Added 19 mins ago
V
Vans: Sales Lead - Crossiron Mills
Vans
AB
- $18 to $24.42 CAD / hour
- Part-time
Regularly interact with consumers within the store, providing a high level of customer service.
Added 19 mins ago
S-
Senior Analyst GWO Business Risk Management, Toronto
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…government and institutional investor clients. GBM is a full-service wholesale bank and investment dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin…
Added 19 mins ago
E
Customer Success Manager
ecobee
Toronto, ON
- Full-time
We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a…

ecobee

Customer Success Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How You Will Make An Impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What You Will Bring To The Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience That Would Be An Asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinating program implementation and delivery across internal teams while keeping priorities, risks, and next steps clear. Represent partner needs internally, support integrations and troubleshooting, improve partner and customer experiences, and identify opportunities to grow long-term partnership value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should have strong relationship-building, project management, communication, organizational, and problem-solving skills; energy-sector experience and familiarity with Salesforce or NetSuite are assets.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
CRM
Salesforce
NetSuite
Eco+ and API Integration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Utility Regulation
Demand Response
Energy Efficiency
Demand-Side Management
Clean Technology
Connected Home
Eco+
API Integration
Salesforce
NetSuite
CRM
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Stakeholder Management
Customer Experience
Product Orders and Returns
Troubleshooting
Energy Programs
Customer Engagement
Risk Management
Roadmap Planning

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Work requirements

Jobs in Canada