Jobs in Canada

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Added 9 mins ago
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Regional Sales Manager - Utilities-EN
Noramco
Mississauga, ON
- Full-time
Stay current in your profession and enroll in continuing education focussed on sales strategies and account management principals:
Added 9 mins ago
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Senior Manager, Brands Consulting
THE·TEAM
Toronto, ON
- Full-time
Added 9 mins ago
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Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our…
Added 10 mins ago
AP
Account Manager
ALTA Performance Materials
CA-VIRTUAL LOCATION
- Full-time
The Account Manager is responsible for driving profitable sales growth, managing existing customer relationships, and identifying new business opportunities within an assigned territory.…
Added 25 mins ago
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Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Product Manager MDS, Hypodermics and Anesthesia will lead the national marketing plan for the assigned MDS portfolio. The role will report to the Marketing Director for MDS, and, in…
Added 25 mins ago
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Warehouse Workforce Manager
Aerotek
Calgary, AB
- Other
Added 25 mins ago
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Customer Success Manager
ecobee
Toronto, ON
- Full-time
We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a…
Added 25 mins ago
MG
Territory Sales Manager
MISTRAS Group
Calgary, AB
- Full-time
The Territory Sales Manager is responsible for developing and growing an assigned geographic territory and customer base through strategic business development, account management, and…
Added 40 mins ago
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CHANEL Counter Manager
CHANEL
Toronto, ON · SDM TORONTO LAKESHORE AVE FB
- Full-time
You will achieve sales goals planned for the year for your Fragrance & Beauty account;
Added 40 mins ago
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Senior Trust Officer, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
…Provide technical expertise for all aspects of trust and estate account management and administration to ensure compliance. Work collaboratively within the regional team as part of the…
Added 54 mins ago
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Service Manager - InnoServ
Gordon Food Service
Calgary, AB
- Full-time
Must have excellent interpersonal, organizational, communication skills, both written and verbal · Must have the ability to multi-task and work well under pressure
Added 1 hour ago
SC
Field Supervisor
Saskatchewan Crop Insurance Corporation (SCIC)
Turtleford, SK
- Full-time
Must possess a valid driver's license and a suitable vehicle to carry out responsibilities
Added 1 hour ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
Reporting to the Regional Sales Manager, the Regional Account Manager is responsible for growing and strengthening relationships with commercial tire customers across an assigned territory…
Added 1 hour ago
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Customer Success Manager
Resolver
Toronto, ON
- Full-time
Continue contributing customer context and value evidence while the Account Manager leads the sales process, proposal and negotiation.
Added 1 hour ago
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Leasing Operation Manager
RentBolt
Montreal, QC
- Full-time
As our Leasing Operations Manager, you combine great sales, customer service, and operational skills to run the day-to-day operations that make this possible. You’ll work directly with our…
Added 1 hour ago
GS
National Account Manager
Guardteck Security Corp.
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 1 hour ago
C
Building Solutions Specialist - Canada
CertainTeed
Mississauga, ON
- Full-time
Valid driver’s licence required for rental-car travel
Added 1 hour ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
At Baxter, we are deeply connected by our mission to save and sustain lives. As a Connected Vitals Account Manager, you will be responsible for driving the growth of Baxter's Connected Care…
Added 1 hour ago
F
Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
This is a working-manager role for someone who wants to own the number, not just report on it.
Added 1 hour ago
B
Ag Territory Manager - Taber/Lethbridge AB (Field) - 12 month contract
BASF
Calgary, AB
- Full-time
We are looking for a Ag Territory Manager to develop, cultivate, and maintain business relationships with assigned retail and grower customers within a set geography and is expected to…
Added 1 hour ago
MO
Business Development Intern
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Assist with sales materials, account information, and follow-up activities.
Added 1 hour ago
CS
Outside Sales and Business Development Represenative - French Speaking
Corrosion Service Company Limited
Markham, ON
- Full-time
Opportunities for career growth into Key Account Manager roles.
Added 1 hour ago
T
Director, Sales Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
The Sales Operations team helps Thumbtack’s sales and account management teams grow revenue. We build the programs and tools that help reps bring local service businesses onto Thumbtack and…
Added 1 hour ago
O
Sales Representative Women's Health & General Medicine : Kitchener/Guelph | Représentant des ventes, Santé des femmes et marques établies Territoire : Kitchener/Guelph
Organon
Kirkland, QC
- Full-time
Must be based in Kitchener/Guelph
Added 1 hour ago
1
Senior Field Performance Partner, AI
1Password
Remote, Canada
- Full-time
- Remote
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…

ecobee

Customer Success Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How You Will Make An Impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What You Will Bring To The Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience That Would Be An Asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinating program implementation and delivery across internal teams while keeping priorities, risks, and next steps clear. Represent partner needs internally, support integrations and troubleshooting, improve partner and customer experiences, and identify opportunities to grow long-term partnership value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should have strong relationship-building, project management, communication, organizational, and problem-solving skills; energy-sector experience and familiarity with Salesforce or NetSuite are assets.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
CRM
Salesforce
NetSuite
Eco+ and API Integration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Utility Regulation
Demand Response
Energy Efficiency
Demand-Side Management
Clean Technology
Connected Home
Eco+
API Integration
Salesforce
NetSuite
CRM
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Stakeholder Management
Customer Experience
Product Orders and Returns
Troubleshooting
Energy Programs
Customer Engagement
Risk Management
Roadmap Planning

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Work requirements

Jobs in Canada