Jobs in Canada

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Added 13 mins ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Project Manager – 3DEXPERIENCE to lead a large-scale project based in America.
Added 13 mins ago
CZ
Project Manager - CZ
Calgary Zoo
Calgary, AB
- Full-time
Project management certification or commitment to obtaining certification is required
Added 13 mins ago
NB
*NEW* Clinical Nurse Educator / Registered Nurse {ONA CS-26-298}
North Bay Regional Health Centre (NBRHC)
North Bay, ON
- $43.25 to $61.94 CAD / hour
- Contract
Reporting to the Manager of the Cartier Site, the Clinical Nurse Educator (CNE) plays a vital role in providing leadership, clinical coaching, and mentorship to the staff. This position…
Added 13 mins ago
RB
Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency…
Added 13 mins ago
MC
Leave & Accommodation Business Partner
Molson Coors
Toronto, ON
- Other
This position reports to the Manager, Leave, Accommodation & Occupational Health Management and works closely with HR Business Partners, managers, Legal, Benefits, Safety, Environmental…
Added 13 mins ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
As a Preconstruction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative during the preconstruction…
Added 13 mins ago
E
Customer Success Manager
ecobee
Toronto, ON
- Full-time
We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a…
Added 13 mins ago
J
Risk Manager
Jacobs
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
We're seeking a talented Risk Manager to join our growing, dynamic team in Toronto. We'll lean on you for demonstrated strong teamwork skills, communication skills, quality discipline,…
Added 13 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 13 mins ago
PD
Manager, Transitional Housing
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Full-time
Job Summary: The Manager, oversees and plans the day-to-day operations of the Phoenix Society's programs housed in Transitional Housing (TH) locations. The position is responsible for:…
Added 13 mins ago
UO
Corporate Training Program Delivery Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Corporate Training and Workforce Development, Continuing Education, and will perform professional-level analytical, advisory, and consultative work…
Added 13 mins ago
DC
LINC Instructor (Maternity coverage)
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Keep the Manager and the LINC Coordinator informed of significant developments relating to students and the LINC program.
Added 13 mins ago
CC
Project Delivery Lead
Computershare Canada
Montreal, QC
- Full-time
In addition, you will work collaboratively with the Senior Manager and/or Head of Strategic Delivery to create project and implementation plans to successfully execute strategic initiatives…
Added 13 mins ago
C
Directeur ou directrice du développement des affaires/Business Dev Manager
CBRE
Montreal, QC
- Full-time
Added 13 mins ago
CP
Aircraft Mechanic
Cathay Pacific
Vancouver, BC
- Full-time
Must possess a valid Canadian driver’s license · Must have the permanent legal right to live and work in Canada
Added 28 mins ago
M
Team Lead, Laboratory Services
Medcan
Toronto, ON
- $73,699 to $101,335 CAD / year
- Full-time
Reporting to the Manager, Laboratory Services, the Team Lead is accountable for the day-to-day leadership, coordination and performance of the Medical Laboratory Assistant (MLA) team. The…
Added 28 mins ago
B
Mortgage Specialist
BMO
Cambridge, ON
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 28 mins ago
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Wealth Planning Advisor
BMO
Burnaby, BC · STSQ
- Full-time
Work Arrangement: Hybrid role (4 days in office, 1 day remote)
Added 28 mins ago
B
Mortgage Specialist
BMO
Guelph, ON
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 28 mins ago
B
Senior Trust Officer, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Act as relationship manager for their clients assigned and interact effectively with other stakeholders in the file.
Added 28 mins ago
B
R260025949 Portfolio Assistant, Winter 2027 (Co-op/Internship), Brossard - 4 months
BMO
Brossard, QC
- Full-time
Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within…
Added 42 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by…
Added 42 mins ago
AF
Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Regional Sales Enablement Centre Manager to lead and develop our regional sales enablement, application engineering, inside sales, and technical support…
Added 58 mins ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
…continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and…
Added 58 mins ago
D
Manager, Market Sensing & Intelligence
Deloitte
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Opportunity, you will own and deliver core elements of the Market Opportunity portfolio, translating external market signals into clear insights and…

ecobee

Customer Success Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: 3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do - and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

We are looking for a Customer Success Manager to join our energy team who believes in a cleaner energy future and wants to play a role in advancing that vision. You will work with a passionate group of Energy professionals that serve the largest Utilities in North America. Our current team is responsible for the ongoing account management of current and future clients, primarily focused on the North American Utility sector.

What makes a great Customer Success Manager is the desire to do all the little extras to support our clients while delivering fantastic customer experiences to our users.

This role is open to both hybrid and remote candidates. Hybrid team members work from our Toronto office on Wednesdays and Thursdays to support collaboration, while remote team members will collaborate virtually with colleagues across locations.

How You Will Make An Impact

Strengthen partner relationships. Own day-to-day relationships for a portfolio of utility and energy partners, building confidence through proactive communication, sound judgment, and dependable follow-through.
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities, decisions, risks, and next steps remain clear.
Represent the voice of the partner. Bring partner feedback, operational realities, and emerging needs into internal discussions, helping product teams identify gaps, opportunities, and roadmap considerations.
Create clarity when the work is complex. Bring structure to competing priorities, resolve ambiguity, escalate thoughtfully, and keep stakeholders aligned on the work that matters most.
Improve the partner and customer experience. Identify friction, anticipate needs, and champion practical improvements that make programs easier to operate and more valuable for partners and participating customers.
Assist our many Energy partners who bring ecobee devices to market. Support partners with setting up and navigating eco+/API integration, troubleshooting, customer support inquiries and product orders/returns.
Support growth and long-term value. Recognize opportunities to deepen partnerships, expand program impact, and strengthen the business value created through our energy relationships.
Represent ecobee with credibility. Bring our values of planet positivity, innovation, and integrity to partner conversations, industry events, and cross-functional collaboration.

What You Will Bring To The Table

3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
General understanding/context of regulatory side utilities, solid understanding of Demand Response, Energy Efficiency and Utility Energy Markets.
Experience building trusted relationships with customers or partners and coordinating work across multiple internal teams.
Strong project management and organizational skills, including the ability to manage details, priorities, risks, and deadlines across several programs.
The ability to think strategically while staying close to day-to-day execution and partner needs.
Clear, confident written and verbal communication, including the ability to translate complex issues for different audiences.
Comfort working in a dynamic environment, taking ownership, and moving work forward when the path is not fully defined.
A collaborative and practical approach to problem-solving, with strong judgment about when to act, align, or escalate.

Experience That Would Be An Asset

Experience in the energy, utility, clean technology, connected home, or demand-side management sectors.
Experience supporting utility programs, including energy efficiency, demand response, or customer engagement initiatives.
Experience with CRM or business systems such as Salesforce or NetSuite.
Familiarity with technology-enabled programs that involve product, operational, data, and customer experience considerations.

Just so you know: The hired candidate will be required to complete a background check.

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto, ON is $65,000 - $80,000 CAD + commission. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to askHR@generac.com

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role is $65,000 - $85,000 USD + commission This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage day-to-day relationships with utility and energy partners, coordinating program implementation and delivery across internal teams while keeping priorities, risks, and next steps clear. Represent partner needs internally, support integrations and troubleshooting, improve partner and customer experiences, and identify opportunities to grow long-term partnership value.

Requirements

Requires at least three years of experience in customer success, account or program management, project management, sales support, or a related partner-facing role, along with an understanding of utility regulation, demand response, energy efficiency, and utility energy markets. Candidates should have strong relationship-building, project management, communication, organizational, and problem-solving skills; energy-sector experience and familiarity with Salesforce or NetSuite are assets.

Skills

Customer Success
Account Management
Program Management
Project Management
Utility Markets
Demand Response
Energy Efficiency
Cross-Functional Coordination
Stakeholder Management
Communication
Problem-Solving
CRM
Salesforce
NetSuite
Eco+ and API Integration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
RRSP Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Program Management
Project Management
Utility Partners
Energy Markets
Utility Regulation
Demand Response
Energy Efficiency
Demand-Side Management
Clean Technology
Connected Home
Eco+
API Integration
Salesforce
NetSuite
CRM
Program Implementation
Partner Relationships
Cross-Functional Collaboration
Stakeholder Management
Customer Experience
Product Orders and Returns
Troubleshooting
Energy Programs
Customer Engagement
Risk Management
Roadmap Planning

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Jobs in Canada

PLM Project Manager – 3DEXPERIENCE

Project Manager - CZ

NEW Clinical Nurse Educator / Registered Nurse {ONA CS-26-298}

Manager, Productivity and Efficiency

Leave & Accommodation Business Partner

Pre-Construction Manager, GES NA, Design and Construction

Customer Success Manager

Risk Manager

Patient Care Specialist-1

Manager, Transitional Housing

Corporate Training Program Delivery Analyst, UCalgary Continuing Education

LINC Instructor (Maternity coverage)

Project Delivery Lead

Directeur ou directrice du développement des affaires/Business Dev Manager

Aircraft Mechanic

Team Lead, Laboratory Services

Mortgage Specialist

Wealth Planning Advisor

Mortgage Specialist

Senior Trust Officer, Private Wealth

R260025949 Portfolio Assistant, Winter 2027 (Co-op/Internship), Brossard - 4 months

Specialist, Bilingual Patient Care

Regional Sales Enablement Centre Manager

Connected Vitals Account Manager,

Manager, Market Sensing & Intelligence

Contact us

Work requirements

Jobs in Canada