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Ecolab

Field Service Representative, Water Treatment

Quebec, QC, Canada

Pay: Base salary range is $52,800 - 83,600.00.
Job type: Full-time
Experience: 2 - 3 years of experience in water treatment or an industrial/mechanical environment
Posting language: English
Posted: Sep 21, 2026

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Original job description

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.

Ecolab’s Nalco Water business helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You’ll Make an Impact:

Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Position Details:

This position will be based in Quebec City, QC or close surrounding area with travel through the surrounding areas in a 150KM radius
Targeted accounts are within the Global High Tech industries including data centres and microelectronics
Up to 25% overnight travel

What’s Unique About This Role:

You’ll work in a dynamic, hands-on environment with autonomy and support
You’ll help customers meet sustainability goals while protecting their critical assets
You’ll gain access to industry-leading training and development programs

Minimum Qualifications:

High school diploma or equivalent
2 - 3 years of experience in water treatment or an industrial/mechanical environment
Strong French language skills with professional proficiency in English due to the following reasons: The role is required to travel to the US to attend technical training at our corporate headquarters and will need to be able to communicate with a larger team across Canada and the US.
Position requires a current and valid Driver’s License with no restrictions
Able to travel to the US for training/meetings
No immigration sponsorship available for this position

Physical Requirements of Position:

Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

Preferred Qualifications:

College/Cegep diploma or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite

What’s in it For You:

Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, stock purchase plan, and more!
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
The ability to make an impact and shape your career with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

Annual Compensation Range:

Base salary range is $52,800 - 83,600.00. This position has a base salary and is eligible for overtime.

Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here https://jobs.ecolab.com/working-here/ to see our benefits.

About Ecolab:

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Lors de la présélection, nous pouvons utiliser un outil d'IA, supervisé par un humain, pour gérer efficacement certaines tâches telles que le tri des CV et/ou la planification des entretiens. Toutes les décisions d'embauches sont prises par des recruteurs humains.

Comme condition d’emploi, les candidats retenus devront se soumettre à une vérification des antécédents avant l’embauche.

During pre-screening, we may use an AI tool, supported by human oversight, to efficiently manage tasks such as resume screening and/or interview scheduling. All hiring decisions are made by human reviewers.

Successful candidates will be required to undergo pre-hire background checks as a condition of employment.

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More about this job

Responsibilities

The Field Service Representative will provide expert technical support, including cleaning cooling towers and maintaining chemical feed equipment at customer sites. They are responsible for executing chemistry tests, managing product inventories, and building strong relationships with customers to ensure system performance and safety compliance.

Requirements

Candidates must have a high school diploma and 2-3 years of experience in water treatment or an industrial/mechanical environment. A valid driver's license is required, along with professional proficiency in both French and English to support training and communication across North America.

Skills

Water treatment
Mechanical aptitude
Chemical testing
Equipment installation
Equipment calibration
Safety compliance
Technical support
Data logging
Inventory management
Boiler maintenance
Cooling tower maintenance
Wastewater treatment
Microsoft Office Suite

Benefits

Medical
Dental
Vision
Stock purchase plan

Visa sponsorship

Not detected in the job text

Keywords

Water treatment
Field service
Cooling towers
Boilers
Wastewater treatment
Chemical feed equipment
Mechanical aptitude
Sustainability
Industrial maintenance
Data logging
Safety compliance
Microsoft Office
Technical support
Customer service
Process monitoring

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