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EconoLease

Customer Account Manager

Toronto, ON, Canada
Scarborough, ON, Canada

$65,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

About Us:

At EconoLease, we do things differently. For over 30 years, we’ve led North America in restaurant equipment financing, helping thousands of hospitality businesses achieve their dreams.

As part of a Certified B Corporation, we balance profit with purpose and are proud to be recognized as a Global Top 100 Inspiring Workplace. Our mission? To disrupt and transform the $76 billion asset-based lending industry with innovative solutions and digital platforms that make financing simple and accessible.

Join us and be part of a team that values impact, inclusivity, and growth.

About the Opportunity:

The Customer Account Manager is responsible for converting partner-introduced opportunities into successful customer outcomes. This role owns the end-to-end customer journey, from initial contact through to funding and ongoing growth, while delivering a fast, seamless, and high-quality experience. This is a metrics-driven role focused on conversion, customer satisfaction, and revenue growth.

What You’ll Be Doing:

Own the full lifecycle of customers introduced via EconoLease partners, from first contact through to funding, retention, and repeat business
Act as the primary point of contact, delivering a professional and seamless customer experience
Maximize utilization of approved financing by structuring deals and progressing opportunities effectively
Identify opportunities to increase deal size and drive incremental growth
Ensure customers understand EconoLease’s products and align solutions to their business needs
Collaborate with partner sales teams to enhance lead quality, accelerate deal progression, and improve conversion, while providing insights and feedback to Partner Managers on trends and outcomes
Meet service levels by maintaining strong outbound activity and effectively managing pipeline
Ensure accurate CRM tracking and collaborate cross-functionally to improve the customer journey
This role may support a dedicated portfolio of customers or provide support to various customers across Canada, depending on business needs

What You Bring:

Minimum of 3 years of experience in inside sales, account management, or customer-facing roles; experience in finance, leasing, payments, equipment, or other B2B industries is an asset
Proven success in phone-based selling, with strong objection handling and closing skills
Experience in a partner-led, referral-driven, or indirect sales environment is an asset
Post-secondary education in Business Administration, Finance, Marketing, Sales, Economics, or a related field (preferred)
Highly organized and commercially minded, with the ability to manage multiple priorities in a fast-paced, metrics-driven environment
Strong collaboration skills and the ability to work effectively across teams

The Perks:

Competitive compensation with a base salary range 65-80K + Sales Commission Plan
Hybrid work model for flexibility
Above-market benefits including health, dental and an additional flexible spending account
4 weeks’ vacation + 10 sick days
Leadership development programs and career progression opportunities
Inclusive, award-winning culture where you can bring your authentic self to work
16 hours paid volunteering annually to give back to the community
Social events and team gatherings to stay connected

Our Commitment to Diversity:

At EconoLease, diversity is a cornerstone of innovation and success. We are committed to fostering an inclusive environment where individuals from all backgrounds, experiences, and perspectives are valued, supported, and empowered. Embracing our differences enriches our workplace culture and enhances our ability to serve our diverse clients and communities.

Don’t miss out on this fantastic opportunity, apply now!

If this sounds like a role that interests you, we would love to hear from you!

To learn more, please check out our website.

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More about this job

Responsibilities

Manage the full customer journey for partner-referred opportunities, from initial contact through financing, retention, and repeat business, while providing a high-quality customer experience. Convert and grow opportunities by structuring deals, managing the sales pipeline, collaborating with partner teams, and maintaining accurate CRM records.

Requirements

Applicants need at least three years of experience in inside sales, account management, or another customer-facing role, with demonstrated success in phone-based selling, objection handling, and closing. Strong organization, commercial judgment, and collaboration skills are required; relevant post-secondary education and experience in finance, leasing, payments, equipment, B2B, or partner-led sales are assets.

Skills

Inside Sales
Account Management
Phone-Based Selling
Objection Handling
Closing Skills
Pipeline Management
Deal Structuring
Customer Service
Lead Conversion
Revenue Growth
Partner Collaboration
Outbound Sales
Cross-Functional Collaboration
Organization
Customer Retention

Benefits

Competitive Compensation
Sales Commission Plan
Hybrid Work Model
Health Benefits
Dental Benefits
Flexible Spending Account
Four Weeks' Vacation
Ten Sick Days
Career Progression Opportunities
Paid Volunteering
Social Events and Team Gatherings

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Equipment Financing
Asset-Based Lending
Financial Services
B2B Sales
Inside Sales
Account Management
Partner-Led Sales
Referral-Driven Sales
Customer Lifecycle
Customer Experience
Financing Utilization
Deal Structuring
Lead Quality
Lead Conversion
Pipeline Management
Outbound Activity
Customer Retention
Repeat Business
Revenue Growth
Sales Commission
CRM Tracking
Partner Sales Teams
Cross-Functional Collaboration
Customer Satisfaction
Objection Handling
Closing

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