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Revenue Enablement Senior Manager/Director

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

Job Description

Revenue Enablement sits at the centre of that ambition. It is how EcoVadis translates strategy into performance - equipping Sales, Customer Success, Customer Care and other Go-To-Market (GTM) teams to engage customers more effectively, accelerate revenue, and reduce churn. As AI reshapes how frontline teams learn, sell and are supported, this function is also at the forefront of defining what modern, high-impact enablement looks like at scale.

Responsibilities

  • Set an ambitious vision for and lead a global team of 8 experts across Enablement Business Partnering, Program Development, Operations, and AI.
  • Partner with senior GTM leadership to align Revenue Enablement strategy with global business outcomes.
  • Build and scale programs that improve seller productivity, manager effectiveness, and execution across the GTM organization.
  • Define and execute a clear enablement roadmap that prioritizes high-impact performance needs.
  • Foster a high-performing culture by empowering direct reports through continuous coaching, constructive feedback, and clear accountability to drive individual development and business impact.
  • Oversee the quality and execution discipline of the global program portfolio, from onboarding to leadership development.
  • Define and operationalize success metrics for enablement, moving beyond activity reporting and connecting programs to measurable revenue outcomes.
  • Drive the AI transformation strategy, operationalizing AI-powered coaching, call analysis, and automated workflows.

Qualifications

  • 10+ years of dedicated Revenue Enablement, Sales, or CS Enablement experience within a GTM organization, including a proven track record (5+ years) of inspiring and leading global enablement teams.
  • Track record of partnering with and influencing senior commercial leaders.
  • Experience operating across Sales and Customer Success in a global B2B SaaS or technology environment.
  • Extensive hands-on experience applying enablement frameworks, alongside a strong command of revenue methodologies, customer lifecycle management, and commercial performance metrics.
  • Evidence of connecting Enablement strategy to measurable business outcomes, not just program delivery.
  • Practical experience deploying AI or automation within an enablement or GTM context, e.g., through agentic tools, LLM-powered coaching, adaptive learning platforms, etc.
  • Fluent professional English is required; additional languages are an advantage.
  • Occasional international travel will be required.

Additional Information

Job Location: Toronto, Canada

Internal Title: Frontline Enablement Senior Manager or Director

Salary Range: 160-180K base + 15-20K Variable

In return for your expertise and energy, we offer:

  • Support with all the necessary office and IT equipment
  • Flexible working hours
  • Referral bonus policy
  • Sustainability events and community involvement
  • Peer recognition program
  • Employee-led resource groups
  • Wellness allowance for mental and physical wellbeing
  • Access to professional mental health support
  • GRSP and TFSA matching program available
  • Medical coverage benefits including health, vision and dental
  • Life Insurance, Critical Illness, Accidental death, long-term disability insurance
  • Work from abroad policy
  • Paid employee volunteer day
  • Monthly Allowance for electricity and Internet

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t meet all criteria? Please apply anyway. We welcome diverse candidates and want to assess your skills and potential contribution to EcoVadis, regardless of your background.

Can the hiring process be adjusted to suit my needs? Yes. We want all candidates, including people with disabilities, people with long-term health conditions, and neurodiverse applicants, to feel confident demonstrating their potential. If you require adjustments, such as interview questions in advance, please inform the hiring team.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on characteristics such as color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. To reduce bias in hiring, applicants are encouraged to remove personal details such as photos, marital/parental status, religion, gender, postal code, university name/graduation date, past leave details, and nationality (instead, confirm eligibility to work in the job location).

Our recruitment processes do not include AI systems that make autonomous decisions impacting individuals’ rights without human oversight. Inputs and outputs of the system have been validated by humans and answers are based on algorithms that analyze previous data with which the system has been trained. We use SmartRecruiters as our applicant tracking system and to schedule interviews. Gemini is used to summarize notes from interviews and to refine job descriptions and social media messaging. AssessFirst is used to support talent assessment decisions.
More about this job

Responsibilities

Lead a global revenue enablement team and partner with senior GTM leaders to set strategy, prioritize the enablement roadmap, and deliver programs that improve productivity and execution. Oversee the global program portfolio and its measurable revenue outcomes while advancing AI-powered coaching, call analysis, and workflow automation.

Requirements

Requires 10+ years of revenue, sales, or customer success enablement experience, including at least five years leading global enablement teams, with experience in a global B2B SaaS or technology environment. Candidates should have a record of influencing senior commercial leaders, applying enablement frameworks and revenue methodologies, linking enablement to business outcomes, and deploying AI or automation in a GTM context; professional English fluency is required.

Skills

  • Revenue Enablement
  • Sales Enablement
  • Customer Success Enablement
  • Global Team Leadership
  • Strategic Planning
  • Program Development
  • Enablement Operations
  • Sales Productivity
  • Manager Effectiveness
  • Performance Measurement
  • Revenue Metrics
  • AI Transformation
  • AI-Powered Coaching
  • Call Analysis
  • Workflow Automation
  • Stakeholder Management

Benefits

  • Office and IT Equipment
  • Flexible Working Hours
  • Referral Bonus
  • Sustainability Events and Community Involvement
  • Peer Recognition Program
  • Employee-Led Resource Groups
  • Wellness Allowance
  • Mental Health Support
  • GRSP and TFSA Matching
  • Medical Coverage
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Critical Illness Insurance
  • Accidental Death Insurance
  • Long-Term Disability Insurance
  • Work From Abroad Policy
  • Paid Volunteer Day
  • Electricity and Internet Allowance

Visa sponsorship

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Categories

  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Environmental & Sustainability
  • Technology

Keywords

  • Revenue Enablement
  • Go-To-Market
  • Sales
  • Customer Success
  • Customer Care
  • B2B SaaS
  • Technology
  • Program Development
  • Enablement Operations
  • AI Transformation
  • AI-Powered Coaching
  • Call Analysis
  • Automated Workflows
  • Agentic Tools
  • Large Language Models
  • Adaptive Learning Platforms
  • Revenue Methodologies
  • Customer Lifecycle Management
  • Commercial Performance Metrics
  • Seller Productivity
  • Manager Effectiveness
  • Onboarding
  • Leadership Development
  • Revenue Outcomes
  • Sustainability Ratings
  • Sustainability Scorecards
  • Environmental Risks
  • Social Risks
  • Ethical Risks

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