User support technician
- 19715 96 Ave, Langley, BC, V1M 3C9, Canada
On-site
From $37.75 CAD / hour · Full-time
Applications open in a new tab.
Job details
- Pay
- From $37.75 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location 19715 96 AveLangley, BCV1M 3C9
- Work location On site
- Salary$37.75HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits
- vacancies 1 vacancy
- Source Job Bank #3634050
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide problem-solving services to network users
- Install software and hardware and configure operating system software in preparation for testing
- Troubleshoot problems related to equipment
Benefits
Health benefits
- Health care plan