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Added 5 mins ago
Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
Konica Minolta Business Solutions, U.S.A., Inc.
Calgary, AB
Full-time
Coordinate with Service, Admin, and third-party logistics service providers regarding on-time delivery to the client.
Added 5 mins ago
Overnight Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
Part-time
…and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff. This is a Part-Time Overnight shift, 10pm to…
Added 5 mins ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
New Westminster, BC
Part-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…
Added 5 mins ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
New Westminster, BC
Part-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…
Added 19 mins ago
ACTIVITY WORKER II
Northern Health - BC
Dawson Creek, BC
Part-time
…of a senior position such as a Recreation Therapist, Program Coordinator, Registered Nurse or Occupational Therapist, the Activity Worker is a member of the multidisciplinary team within a…
Added 19 mins ago
Bilingual Claims Coordinator
Beyond Bilingual Inc.
Calgary, AB
Full-time
Proactively resolve client inquiries on our claims line, delivering solutions that balance efficiency and exceptional service.
Added 19 mins ago
Safety and Compliance Coordinator (TRUCKING)
Legacy Permits Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
Legacy Permits is seeking a candidate who is willing to learn and promptly apply that knowledge as a coordinator to oversee and manage truck safety and compliance work for our client. While…
Added 21 mins ago
Sales And Catering Coordinator
The Armour Group Limited
Halifax, NS
…our central location, comfortable accommodations and friendly service come together to create an exceptional experience. Join our team and help us deliver genuine Halifax…
Added 36 mins ago
Partner Administrative Assistant, US Tax
KPMG
ON · Toronto, Ontario
Full-time
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 36 mins ago
Electrical Design Coordinator Intern - Kiewit Power Engineering (Summer 2027)
Kiewit
Calgary, AB
As an Electrical Design Coordinator Intern, you will be a part of a growing team that supports all aspects of the construction process by performing innovative design engineering through…
Added 36 mins ago
Manager, People Operations
Ontario Energy Board
Toronto, ON
Provide leadership aligned with People & Culture goals and objectives to enable excellent client support for key operational processes related to the employment lifecycle.
Added 49 mins ago
Banquet & Catering Coordinator
Crescent Hotels & Resorts
Mississauga, ON
Full-time
Manage event timelines, menus, staffing, setup, and service
Added 49 mins ago
Customs Coordinator
Charger Logistics Inc.
Brampton, ON
Full-time
Prepare and submit weekly reports for internal review as well as per client requests.
Added 1 hour ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Fort Frances, ON
Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
Client Coordinator, Commercial Lines
Jones DesLauriers
Mississauga, ON
Full-time
Issue certificates of insurance for approval from Client Manager
Added 1 hour ago
Client Associate, Commercial Lines
Jones DesLauriers
Mississauga, ON
Full-time
…insurance broker who is committed to delivering great customer service with a focus on retention of accounts on an assigned book of business. The Client Associate will play a central role…
Added 1 hour ago
Receptionist
The Salvation Army in Canada
Calgary, AB
Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
Marketing and Research Coordinator
Floorspace
Vancouver, BC
Full-time
We are seeking an organized, team oriented, and enthusiastic Marketing & Research Coordinator, who will be a member of our growing team at FLOORSPACE.
Added 1 hour ago
Associate Fire Project Manager
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
Full-time
Evaluate the contractual scope of work and assess the impact of client-issued instructions/notices, field directives, and/or schedule changes. Actively pursue change orders and additional…
Added 2 hours ago
Translation Coordinator
Recruiting in Motion
Toronto, ON
$70,000 to $79,000 CAD / year
Contract
Our client, a large public-sector organization, is seeking a Bilingual Translation Services Coordinator – English/French to join their team on an 11-month contract.
Added 2 hours ago
Project Coordinator
Affinity
Vancouver, BC
Contract
Our client is seeking an experienced Project Coordinator to provide coordination support across a diverse portfolio of business, operational, service delivery, and technology-enabled…
Added 2 hours ago
Sales Operations Coordinator
The Headhunters Recruitment
AB · Edmonton, AB
Full-time
Our client is a well-established and respected organization with a reputation for quality, customer service, and long-term relationships. They offer a collaborative and entrepreneurial…
Added 3 hours ago
Assistant Fitness & Wellness Consultant
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Vancouver, BC
Part-time
Under the direction of the Fitness & Wellness Coordinator, the Assistant Fitness & Wellness Consultant will be responsible for teaching a variety of group exercise classes, monitoring the…
Added 3 hours ago
002 - Aging at Home Coordinator
Métis Nation of Ontario
London, ON
The Aging at Home (AAH) program is a service delivery program to assist seniors 55+ who need assistance to be able to remain living independently in their own home. The heart of the Aging…
Added 3 hours ago
002 - Aging at Home Coordinator
Métis Nation of Ontario
Renfrew, ON
The Aging at Home (AAH) program is a service delivery program to assist seniors 55+ who need assistance to be able to remain living independently in their own home. The heart of the Aging…

Edgewood Health Network Inc

Admissions Coordinator FT

Nanaimo, BC, Canada

Pay: Up to $50,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

In the last decade, the rate of Canadians with anxiety, depression, and bipolar have nearly doubled. Now, in any given year, one in five Canadians experiences a mental illness and 7% contemplate suicide. Substance abuse has also arisen with the Canadian Mental Health Association estimating that 21% of the population will meet the criteria for addiction in their lifetime. Unfortunately, the public system has not been able to serve the increased demand for intensive treatment, and the average wait time is now almost two months.

EHN Canada was founded in 2013 to support this growing demand. We believe that every Canadian has the right to mental health and addiction treatment services that are accessible (little to no wait times), affordable (paid for by your government or employer), and excellent (using outcomes measurement and evidenced-based practices). We have since grown to become the country’s largest private provider of mental health and addiction services. Clients now receive treatment via ten locations and a virtual program.

Under the leadership of Joe Manget, CEO and Chairman, EHN Canada won the Greater Toronto top employer award in 2023. That same year he published a book, Everybody’s Business: How to Ensure Canadian Prosperity Through the Twenty-First Century, detailing four pillars increase our country’s prosperity for future generations. He’s also been recognized by Ernst & Young as a top health and life sciences entrepreneur.

EHN Canada has an aggressive plan to increase treatment capacity 385% in five years. Not only is this is a young and emerging private industry, but we’re also the largest in Canada. That means we’re building something that hasn’t existed before. There is no playbook. We’re moving fast, rapidly innovating, breaking things, and learning. Does that excite you? If so, we’re seeking talented professionals from all sectors who enjoy our startup culture.

Let’s build this together!

Job Description:

With inpatient substance abuse and mental health treatment center throughout the country, EHN Canada has a wide market presence which includes brand recognition, referral relationships, previous clients, advertising, word-of-mouth, and search engine optimization. They generate over 10,000 inbound inquires each month from potential new clients or their family members. These funnel into the admissions team via calls, chats, and emails.

The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the situation through detailed discovery questions, and recommending an appropriate treatment program. To accomplish this effectively, teammates receive ongoing training on mental health disorders, how these conditions manifest and impact individuals, treatment modalities, ethics, confidentiality, and identifying client needs. Additionally, the Admissions Coordinator manages an active pipeline of inquiries while working with medical and clinical staff for admissions approval.

Key Responsibilities:

Answers inquiry calls/emails/faxes and assess eligibility for further assessment or admission
Provide information on programs and services available within the Edgewood Health Network or provide information/referral to external providers as appropriate.
Conducts intensive addiction assessments and make clinical recommendations for treatment including assessments
Proactively case manages clients. This includes communicating with client, family, referents, other health care professionals or organizations, legal professionals, and other external parties, as required. 
Documents all communication with clients, family, referents
Act as liaison for community referral agents i.e. EAP representatives, occupational health organizations, advising of a client’s arrival and providing documentation as needed
Actively participates with team members and the interdisciplinary team regarding the ongoing treatment planning and evaluation of the client and their care as needed
Completes mandatory assessment or admission documentation, consents or other forms as required
Prepare and maintain client files
Maintain open communication with other interdisciplinary team members regarding client cases and attend team meetings as required
Books pre-admission medicals with physician as required.
Maintain client waiting lists
Present program education sessions as required
Preparing reports, data management including data entry as required
Other duties as assigned

Qualifications:

Bachelor's degree preferred
Minimum two years of sales experience and a proven track record of results
Sales experience with a focus on consultative selling and customer relationship management preferred
Analytical and problem-solving skills to identify opportunities for sales process improvements while also developing and implementing new strategies
Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments, and upper management
Proficient understanding of the entire admissions process from lead generation to admission
Proficient with Salesforce
Proven ability to thrive in a fluid, fast-paced, unpredictable environment
Commitment to the mission and values of EHN Canada.
Evenings and Weekends availability required

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

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More about this job

Responsibilities

The Admissions Coordinator manages high-volume inbound inquiries via phone, chat, and email to assess client eligibility and recommend appropriate treatment programs. They also perform case management duties, maintain client files, and collaborate with interdisciplinary teams to ensure effective treatment planning.

Requirements

Candidates should have at least two years of consultative sales experience and a proven track record of results. A bachelor's degree is preferred, along with proficiency in Salesforce and the ability to work in a fast-paced environment.

Skills

Consultative selling
Sales
Analytical skills
Problem-solving
Communication skills
Salesforce
Case management
Clinical documentation
Mental health assessment
Addiction treatment knowledge
Data management
Interdisciplinary collaboration
Relationship building
Lead management

Benefits

Mental health and addiction services allowance
Paramedical services allowance
Employee Assistance Program
Paid time off
Birthday paid day off
Float days
Statutory holidays
Fitness facilities access
Gym membership discounts
Perkopolis discounts
Education support assistance
Relocation opportunities
Defined benefit pension plan
Maternity and parental leave top-up
Daycare discounts

Visa sponsorship

Not detected in the job text

Keywords

Admissions
Mental Health
Addiction Treatment
Salesforce
Consultative Selling
Case Management
Inpatient Care
Clinical Recommendations
Data Entry
Lead Generation
Healthcare
Interdisciplinary Team
Referral Management
Documentation
Assessment
EAP
Occupational Health
Startup Culture
Private Healthcare

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