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Added 9 mins ago
Coordinator, Billing
Trimac Transportation
Edmonton, AB
Full-time
Reporting to Billing Supervisor, this position plays a pivotal role in ensuring the accuracy and timeliness of customer invoicing and driver pay to support revenue generation across our…
Added 24 mins ago
Director of Retail Operations
Society of Saint Vincent de Paul
Victoria, BC
Full-time
Work collaboratively with the Society’s volunteer coordinator a store staff to develop consistent approaches to volunteer orientation, training, supervision, recognition, retention, and…
Added 39 mins ago
Technician II
Okanagan College
Kelowna, BC
Under the supervision of the Coordinator, Trades Support, with direction from the Trades Department Chair(s) and/or Program Administrator(s), the Toolroom Attendant provides exceptional…
Added 39 mins ago
Sales and Marketing Specialist
SAIT
Calgary, AB
Lead market research initiatives to assess customer needs, industry trends, competitive positioning, and emerging opportunities.
Added 39 mins ago
Training Services Coordinator
KF Aerospace
Kelowna, BC
$52,000 to $65,000 CAD / year
Full-time
The Training Coordinator will oversee the operational training and administrative requirements for KF Aerospace employees at all KF bases.
Added 39 mins ago
Partner Administrative Assistant/Receptionist- 12 Month Contract
KPMG
Kingston, ON
Full-time
Assist in the proposal process as required, working with the proposal team and proposal coordinator
Added 1 hour ago
Senior Coordinator, Business Support and Program Management
Canadian Red Cross
Canada
Full-time
Title: Senior Coordinator, Business Support and Program Management
Added 1 hour ago
AI Integration and Digital Innovation Specialist
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
Full-time
Under the authority of the coordinator of the IT Services, the incumbent ensures the development, support, and facilitation of this project intended for the administrative staff of the…
Added 1 hour ago
Regular Part-Time Cage Processing Technician
University of British Columbia
Vancouver, BC · UBCV | Life Sciences Centre (LSC)
$27.07 to $28.4 CAD / hour
Animal Care Services (ACS), the largest animal care program in Western Canada and the second largest in Canada, is responsible for providing research support to the animal-based research…
Added 2 hours ago
Shipping & Receiving Coordinator
IMT Group
Ingersoll, ON
$50,200 to $62,500 CAD / year
Full-time
The Shipping & Receiving Coordinator is responsible for the accurate, secure, and compliant receipt and shipment of materials, components, and finished goods within a manufacturing…
Added 3 hours ago
Assistant Manager, Health Fitness & Aquatics
YMCA of Northern Alberta
Edmonton, AB
Full-time
This position supports the General Manager in the day-to-day operation of the Health, Fitness and Aquatic (HFA) centre and serves as the second-in-command for centre operations. The…
Added 3 hours ago
Money Matters Coordinator (.8 FTE Parental leave cover)
Wellspring Alberta
Calgary, AB
Part-time
Reporting to the Program Director, the Money Matters Coordinator provides direct support to individuals living with cancer, their caregivers, and families as they navigate the financial and…
Added 3 hours ago
Regular Part-Time Cage Processing Technician
The University of British Columbia
Vancouver, BC
$27.07 to $28.4 CAD / hour
Animal Care Services (ACS), the largest animal care program in Western Canada and the second largest in Canada, is responsible for providing research support to the animal-based research…
Added 4 hours ago
Coordonateur/Coordonatrice aux ventes - Sales Coordinator
Univar Solutions
Dorval, QC
Full-time
Reporting to the Sales Manager, the sales coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison…
Added 4 hours ago
Manager, Finance and Risk
College of Naturopaths of Ontario
Toronto, ON
Full-time
…naturopaths in support of the public’s right to competent, safe and ethical naturopathic care. The College fulfills its role by setting the requirements to enter the profession, setting…
Added 4 hours ago
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The Reception & Donations Coordinator plays a dual role at the Jim Pattison Medical Campus St. Paul's Hospital, serving as the welcoming first point of contact for visitors, donors,…
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As an Innu Employment Coordinator, you will play an integral part in supporting the hiring and training preferences for Innu Nation Members. The primary objective of the role is to ensure…
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Advanced Rental Delivery
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Whistler, BC
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…rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development…
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Quality control coordinator
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Ensures compliance with quality requirements by providing training to personnel and auditing plants and production yards in the utility pole. Shall provide oversite to ensure multiple…
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Trenton, NS Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Trenton, NS
Reporting to the District Manager and collaborating daily with the Delivery Coordinator, the primary responsibility of the Propane Specialist is to deliver propane. This role also handles…
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Office Coordinator, Volunteer Resources
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Halifax, NS
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year…
Added 6 hours ago
Technical Services Coordinator - Hybrid working model
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When coordinating on the road, the coordinator is responsible for planning inspection and maintenance assignments in close collaboration with external customers and certified technicians,…
Added 6 hours ago
Collision Centre Administrative Assistant
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Oakville, ON
$18 to $20 CAD / hour
The Collision Centre Administrator accepts and directs incoming calls, takes detailed messages, and provides basic information to callers. S/he is the Body Shop’s front-line contact with…

Edgewood Health Network Inc

Admissions Coordinator FT

Nanaimo, BC, Canada

Pay: Up to $50,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

In the last decade, the rate of Canadians with anxiety, depression, and bipolar have nearly doubled. Now, in any given year, one in five Canadians experiences a mental illness and 7% contemplate suicide. Substance abuse has also arisen with the Canadian Mental Health Association estimating that 21% of the population will meet the criteria for addiction in their lifetime. Unfortunately, the public system has not been able to serve the increased demand for intensive treatment, and the average wait time is now almost two months.

EHN Canada was founded in 2013 to support this growing demand. We believe that every Canadian has the right to mental health and addiction treatment services that are accessible (little to no wait times), affordable (paid for by your government or employer), and excellent (using outcomes measurement and evidenced-based practices). We have since grown to become the country’s largest private provider of mental health and addiction services. Clients now receive treatment via ten locations and a virtual program.

Under the leadership of Joe Manget, CEO and Chairman, EHN Canada won the Greater Toronto top employer award in 2023. That same year he published a book, Everybody’s Business: How to Ensure Canadian Prosperity Through the Twenty-First Century, detailing four pillars increase our country’s prosperity for future generations. He’s also been recognized by Ernst & Young as a top health and life sciences entrepreneur.

EHN Canada has an aggressive plan to increase treatment capacity 385% in five years. Not only is this is a young and emerging private industry, but we’re also the largest in Canada. That means we’re building something that hasn’t existed before. There is no playbook. We’re moving fast, rapidly innovating, breaking things, and learning. Does that excite you? If so, we’re seeking talented professionals from all sectors who enjoy our startup culture.

Let’s build this together!

Job Description:

With inpatient substance abuse and mental health treatment center throughout the country, EHN Canada has a wide market presence which includes brand recognition, referral relationships, previous clients, advertising, word-of-mouth, and search engine optimization. They generate over 10,000 inbound inquires each month from potential new clients or their family members. These funnel into the admissions team via calls, chats, and emails.

The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the situation through detailed discovery questions, and recommending an appropriate treatment program. To accomplish this effectively, teammates receive ongoing training on mental health disorders, how these conditions manifest and impact individuals, treatment modalities, ethics, confidentiality, and identifying client needs. Additionally, the Admissions Coordinator manages an active pipeline of inquiries while working with medical and clinical staff for admissions approval.

Key Responsibilities:

Answers inquiry calls/emails/faxes and assess eligibility for further assessment or admission
Provide information on programs and services available within the Edgewood Health Network or provide information/referral to external providers as appropriate.
Conducts intensive addiction assessments and make clinical recommendations for treatment including assessments
Proactively case manages clients. This includes communicating with client, family, referents, other health care professionals or organizations, legal professionals, and other external parties, as required. 
Documents all communication with clients, family, referents
Act as liaison for community referral agents i.e. EAP representatives, occupational health organizations, advising of a client’s arrival and providing documentation as needed
Actively participates with team members and the interdisciplinary team regarding the ongoing treatment planning and evaluation of the client and their care as needed
Completes mandatory assessment or admission documentation, consents or other forms as required
Prepare and maintain client files
Maintain open communication with other interdisciplinary team members regarding client cases and attend team meetings as required
Books pre-admission medicals with physician as required.
Maintain client waiting lists
Present program education sessions as required
Preparing reports, data management including data entry as required
Other duties as assigned

Qualifications:

Bachelor's degree preferred
Minimum two years of sales experience and a proven track record of results
Sales experience with a focus on consultative selling and customer relationship management preferred
Analytical and problem-solving skills to identify opportunities for sales process improvements while also developing and implementing new strategies
Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments, and upper management
Proficient understanding of the entire admissions process from lead generation to admission
Proficient with Salesforce
Proven ability to thrive in a fluid, fast-paced, unpredictable environment
Commitment to the mission and values of EHN Canada.
Evenings and Weekends availability required

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

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More about this job

Responsibilities

The Admissions Coordinator manages high-volume inbound inquiries via phone, chat, and email to assess client eligibility and recommend appropriate treatment programs. They also perform case management duties, maintain client files, and collaborate with interdisciplinary teams to ensure effective treatment planning.

Requirements

Candidates should have at least two years of consultative sales experience and a proven track record of results. A bachelor's degree is preferred, along with proficiency in Salesforce and the ability to work in a fast-paced environment.

Skills

Consultative selling
Sales
Analytical skills
Problem-solving
Communication skills
Salesforce
Case management
Clinical documentation
Mental health assessment
Addiction treatment knowledge
Data management
Interdisciplinary collaboration
Relationship building
Lead management

Benefits

Mental health and addiction services allowance
Paramedical services allowance
Employee Assistance Program
Paid time off
Birthday paid day off
Float days
Statutory holidays
Fitness facilities access
Gym membership discounts
Perkopolis discounts
Education support assistance
Relocation opportunities
Defined benefit pension plan
Maternity and parental leave top-up
Daycare discounts

Visa sponsorship

Not detected in the job text

Keywords

Admissions
Mental Health
Addiction Treatment
Salesforce
Consultative Selling
Case Management
Inpatient Care
Clinical Recommendations
Data Entry
Lead Generation
Healthcare
Interdisciplinary Team
Referral Management
Documentation
Assessment
EAP
Occupational Health
Startup Culture
Private Healthcare

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