Jobs in Canada

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Added 12 mins ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch…
Added 58 mins ago
RB
Client Advisor
Royal Bank of Canada
Whitehorse, YT
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
EF
Senior Client Service and Planning Associate
Entrust Financial Services
Winnipeg, MB
- Full-time
Keeping the Senior Advisor informed of important client conversations, outstanding issues, and next steps.
Added 1 hour ago
S
Beauty Advisor - Part Time
Sephora
BC · Delta, BC
- $19.85 to $24.8 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 2 hours ago
A
Private Banking Advisor
ATB
Lloydminster, SK
- Full-time
The Private Banking Advisor delivers a high-touch, relationship-driven banking experience to high-net-worth and ultra-high-net-worth clients across Alberta. Working within an integrated…
Added 2 hours ago
A
Personal Banking Advisor - Lethbridge Paramount
ATB
Lethbridge, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 2 hours ago
S
Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 2 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
…focused on agreed outcomes. You will also serve as a trusted advisor to customer leaders and mentor colleagues across the delivery…
Added 2 hours ago
AC
Real Estate Appraiser
ACCA Careers
Montreal, QC
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll monitor markets and legislative changes to ensure that clients are utilizing all available programs and…
Added 2 hours ago
IW
Senior Administrative Assistant - Winnipeg, MB
IG Wealth Management
ON · Ontario, Canada
- Full-time
Must develop a strong working knowledge of Advisor Portal and be competent in running reports related to Wealth Advisor and region activity (i.e. Business Insights Dashboard reports, Client…
Added 3 hours ago
AC
Senior Manager, Assurance and Accounting
ACCA Careers
Dryden, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 3 hours ago
AB
Sales Advisor - Yorkville
ANINE BING
Toronto, ON
- Full-time
ANINE BING is looking for a full time Sales Advisor/ Stylist to join the team at our flagship store located in Yorkville, Toronto.
Added 3 hours ago
M
Senior Manager, Valuations
MNP
Vancouver, BC
- Full-time
…accurately measure the value of their operations. As a trusted advisor, you’ll provide independent and reliable business valuations that empower clients to advance their strategic goals and…
Added 3 hours ago
M
Manager, Valuations
MNP
Vancouver, BC
- Full-time
…accurately measure the value of their operations. As a trusted advisor, you’ll provide independent and reliable business valuations that empower clients to advance their strategic goals and…
Added 4 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
…focused on agreed outcomes. You will also serve as a trusted advisor to customer leaders and mentor colleagues across the delivery…
Added 4 hours ago
CU
Graduate Awards, Finance and Planning Officer
Carleton University
Ottawa, ON
- Other
The incumbent must possess the following qualifications: · In addition, the incumbent must have a dedication to the highest level of client service and high expectation for quality
Added 4 hours ago
P4
Director Sales, Asian Markets
Pier 4 Ltd.
Toronto, ON
- Full-time
Identify, engage, and cultivate new business opportunities within the financial advisor network to expand Pier 4's market presence.
Added 4 hours ago
R
Client Advisor
RBC
Whitehorse, YT
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
HR
Beauty Advisor - Jo Malone London
Holt Renfrew
Toronto, ON
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 4 hours ago
AF
Personal Banking Advisor - Lethbridge Paramount
ATB Financial
Lethbridge, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 4 hours ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
…Accurate Processing, Strong Risk Controls, And a Consistent Client Experience. We Foster An Inclusive, Collaborative Culture Grounded In TD’s Shared Commitments And a Continuous-improvement…
Added 4 hours ago
II
Vice President, Brand Health Tracking
Ipsos in Canada
Toronto, ON
- Full-time
…Health Tracking, serving as both a commercial leader and trusted advisor to clients. This individual will be responsible for managing and growing a significant revenue stream, strong client…
Added 4 hours ago
RB
Coordinator, Digital Marketing
Royal Bank of Canada
Toronto, ON
- Full-time
As the Marketing Coordinator within the Wealth Marketing Canada (WMC) web team, you will be the go-to executor for advisor website requests across the country. This is a hands-on,…
Added 4 hours ago
Sales Advisor - Yorkville
ANINE BING
Toronto, ON
ANINE BING is looking for a full time Sales Advisor/ Stylist to join the team at our flagship store located in Yorkville, Toronto.
Added 5 hours ago
PD
H8 - Registered Clinical Counsellor - (Full Time)
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Full-time
This may include confidential individual or group counselling; tailored client care plans; and referrals for additional treatment. The position will also provide education to individuals…

Edgewood Health Network Inc

Business Development Account Manager (AM) FT

Toronto, ON, Canada

$80,000 to $95,000 CAD / year · Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Experience: Minimum 3 years of enterprise-level Account Management, Strategic Account Management or consultative sales experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Overview

The Business Development Account Manager (AM) is responsible for managing, retaining and growing a portfolio of corporate clients while building strong, trusted and long-term partnerships. This role is accountable for client satisfaction, revenue growth, retention and portfolio profitability, and serves as a key link between EHN Canada, our clients and internal delivery teams.

The AM develops a deep understanding of each client's business, organizational priorities, goals and definition of success. By combining strong relationship management with business acumen, industry knowledge and a thorough understanding of EHN Canada's solutions, the AM identifies opportunities to increase value, strengthen partnerships, expand services and protect existing revenue.

Working closely with Business Development Directors and internal stakeholders, the AM executes account growth strategies, manages client expectations, facilitates strategic business reviews, identifies cross-sell and upsell opportunities, and proactively manages renewal and retention risk.

Given the personal and often sensitive nature of mental health, addiction and related services, the successful candidate demonstrates exceptional empathy, emotional intelligence, professionalism and discretion in every referrant/client interaction.

Responsibilities:

Client Relationship Management & Retention

Develop and maintain strong, multi-level relationships with key decision makers, stakeholders and primary referents within assigned accounts.

Serve as a trusted advisor and primary point of contact for assigned clients, ensuring they feel heard, supported and valued.
Establish a regular cadence of client meetings and business reviews to understand evolving needs, priorities, expectations and measures of success.
Build relationships across multiple levels of the client organization to strengthen engagement and reduce account risk.
Proactively identify changes within client organizations, including new leadership, organizational changes, business priorities and emerging needs.
Maintain a clear understanding of account health, relationship strength, client satisfaction and potential risks.
Develop proactive strategies to retain clients and protect revenue, particularly for accounts approaching renewal.
Facilitate the resolution of escalated client concerns and advocate internally to ensure timely and effective outcomes.
Accurately and consistently document all relevant client, account, relationship, meeting, opportunity, activity, renewal and performance information in Salesforce/CRM, ensuring records are current, complete and accessible to internal stakeholders.

Portfolio Growth & Business Development

Proactively identify and develop opportunities to grow revenue within the assigned portfolio.
Identify opportunities for upselling, cross-selling, referrals and expansion across EHN Canada's services and solutions.
Connect client needs and business challenges with relevant EHN Canada solutions and value propositions.
Partner with Business Development Directors and internal subject matter experts to develop and execute growth strategies.
Recognize business events and changes, including organizational changes, mergers and acquisitions, new leadership, emerging workforce needs and industry developments, that may create opportunities for EHN Canada.
Engage appropriate executive sponsors and internal leaders to maximize strategic growth opportunities.
Develop compelling business cases, proposals and presentations that clearly articulate EHN Canada's differentiated value.
Support the development of new referral relationships and opportunities within existing client organizations.

Strategic Account Planning

Develop and maintain strategic account plans for assigned clients, including business objectives, relationship strategies, growth opportunities, activities, timelines and performance measures.
Establish annual expectations and goals with key client stakeholders.
Conduct regular portfolio assessments to identify accounts or revenue at risk and develop appropriate action plans.
Understand contract terms, renewal timelines and client commitments, ensuring proactive renewal strategies are in place.
Develop and deliver compelling Strategic Business Reviews that demonstrate EHN Canada's performance, outcomes, value and opportunities for continued partnership.
Use account and client data to identify trends, measure performance and inform strategic decisions.

Client Value & EHN Canada Differentiation

Develop a strong understanding of EHN Canada's programs, services, value proposition and operating model.
Translate EHN Canada's capabilities into meaningful business value for each client based on their specific priorities and needs.
Leverage client reporting, data, benchmarks and insights to demonstrate measurable value and outcomes.
Bring relevant industry insights, trends, research and thought leadership to client conversations.
Proactively educate clients on emerging trends, best practices and relevant EHN Canada solutions.
Clearly differentiate EHN Canada from competitors and strengthen the client's understanding of our unique value.

Requirements / Qualifications

Minimum 3 years of enterprise-level Account Management, Strategic Account Management or consultative sales experience.
Demonstrated success managing complex client portfolios and building relationships with senior decision makers.
Proven track record of achieving or exceeding revenue, retention or growth targets.
Demonstrated experience identifying and closing upsell, cross-sell and expansion opportunities within existing accounts.
Experience developing and delivering strategic business reviews, proposals and executive-level presentations.
Experience working with multiple internal stakeholders and cross-functional teams.
Previous experience in behavioural healthcare, mental health, addiction, disability management or related healthcare services is an asset.
Experience in the insurance, benefits, intermediary or employee health and wellness sector is an asset.
Experience supporting clients in safety-sensitive industries is an asset.
Post-secondary education in business, commerce, healthcare, social sciences or a related discipline.

Skills and Core Competencies

Exceptional relationship-building and client management skills.
Strong business acumen with the ability to understand a client's business, organizational structure, strategy, priorities and challenges.
Strong consultative selling and business development skills.
Highly developed emotional intelligence, empathy, judgment and interpersonal skills.
Ability to build credibility and influence at the Director, VP and C-Suite levels.
Strong executive presence and presentation skills.
Excellent verbal, written and communication skills.
Strong analytical and problem-solving capabilities, with the ability to translate data into meaningful client insights and actions.
Highly organized with the ability to manage multiple complex accounts, priorities and revenue opportunities simultaneously.
Strong strategic planning, account planning and project management skills.
Demonstrated ability to work independently while collaborating effectively across a complex organization.
Resilient, adaptable and comfortable working in a fast-paced, changing environment.
Demonstrated professionalism, discretion and sensitivity when working within the mental health and addiction services environment.
Ability to navigate challenging client situations with optimism, tact, diplomacy and sound judgment.
Strong commercial orientation and demonstrated commitment to achieving results while protecting long-term client relationships.

Success in This Role

Success as a Business Development Account Manager is measured by the ability to retain loyal clients, grow the assigned portfolio and consistently create and communicate value.

The successful AM:

Knows their clients and their business and understands what defines success for them.
Makes it easy to do business with EHN Canada by taking ownership of the client experience and navigating the organization effectively on the client's behalf.
Creates opportunities that deliver growth by proactively identifying needs, opportunities and solutions across the portfolio.
Differentiates EHN Canada by bringing relevant expertise, insights, data and thought leadership to client relationships.
Understands the mental health, trauma, addiction and disability marketplace, including relevant trends and the competitive landscape.
Optimizes portfolio performance and profitability while protecting long-term client relationships.
Demonstrates a consistent commitment to EHN Canada's values of Customer Driven, Performance Excellence, High Performance, Honesty & Integrity, and Growth.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Business Development Account Manager is responsible for managing, retaining, and growing a portfolio of corporate clients while building long-term partnerships. They act as a key link between EHN Canada and clients, executing growth strategies and identifying opportunities for service expansion.

Requirements

Candidates must have at least 3 years of enterprise-level account management or consultative sales experience. A post-secondary education in business, commerce, healthcare, or a related discipline is required.

Skills

Account management
Business development
Relationship management
Consultative sales
Strategic planning
Emotional intelligence
Executive presentation
Salesforce
CRM
Revenue growth
Client retention
Analytical skills
Problem-solving
Communication skills
Project management
Cross-selling

Benefits

Mental health and addiction services allowance
Paramedical services allowance
Employee assistance program
Paid time off
Birthday paid day off
Float days
Fitness facilities access
Gym membership discounts
Entertainment discounts
Education support assistance
Relocation support
Defined benefit pension plan
Maternity and parental leave top-up
Daycare discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Business Development
Salesforce
CRM
Mental Health
Addiction Treatment
Healthcare
Strategic Planning
Revenue Growth
Client Retention
Consultative Sales
Upselling
Cross-selling
Stakeholder Management
Business Acumen
Emotional Intelligence
Performance Metrics
Market Analysis
Corporate Clients
Disability Management
Employee Wellness
Insurance
Benefits
Project Management
Executive Presence

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Work requirements

Jobs in Canada