Cafe Worker Casual

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Job Overview:

The Café Attendant is the sole employee of the café and will manage all aspects of operations, including beverage preparation, inventory, equipment maintenance, and volunteer coordination. The position also plays a key role in supporting and engaging with alumni and staff to foster community and connection through the café environment.

Please note that this is a casual position and may require flexibility.

Job Functions and Duties:

Operational Management

• Oversee all daily café operations, including beverage preparation, opening and closing procedures, and cash handling.
• Maintain cleanliness, organization, and sanitation standards in accordance with health and safety regulations.
• Ensure all equipment is properly maintained, cleaned, and operated safely.
• Monitor stock levels, track inventory, and place supply orders as needed.

Customer Service & Community Engagement

• Provide friendly, professional service to clients, staff, and alumni in a respectful and supportive manner.
• Create a warm, recovery-oriented environment that promotes community and connection.
• Advocate for and assist with alumni activities supported through the café.

Administrative Duties

• Maintain accurate sales, inventory, and operational records.
• Communicate regularly with facility leadership regarding supply needs, maintenance issues, and café performance.
• Contribute ideas for menu improvements, events, and initiatives that enhance the café’s role in the community.

Qualifications:

• Previous experience as a Café Worker, Barista, or in a similar customer service role is an asset.
• Hands-on experience with professional coffee machines preferred.
• Ability to work independently and efficiently with minimal supervision.
• Availability to work within operating hours, including weekends and/or holidays.
• Excellent communication and interpersonal skills, with the ability to train and motivate volunteers.
• High school diploma or equivalent required.
• Demonstrated commitment to the recovery and mental health community.
• Compassionate, patient, and respectful demeanor toward staff, clients, and alumni.
• Strong decision-making, organization, and multitasking skills.
• Positive, team-oriented attitude and a customer service mindset.

Physical Requirements:

• Ability to stand for extended periods and lift up to 25 lbs. (coffee supplies, boxes, etc.).
• Comfortable working in a busy, customer-facing environment within a healthcare facility.
• This position offers a meaningful opportunity to combine hospitality skills with community support in a recovery-focused environment. The Barista Manager serves as both a café operator and an ambassador for connection, compassion, and care within the facility.

Employee Benefits and Perks:

• Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
• 24/7 Employee Assistance Program through GreenShield Health
• Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
• Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
• Access to in-house fitness facilities or discounted gym memberships
• Exclusive discounts through Perkopolis on entertainment, insurance, and more
• Opportunities for personal and professional growth through our Education Support Assistance program
• Supportive relocation opportunities due to our nationwide presence
• Defined Benefit pension plan with up to a 4% employer contribution
• Maternity and parental leave top-up
• Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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