Communications Coordinator

About Us

We are a community-centered non-profit agency, renowned for our outstanding meal services and our innovative engagement with the community through various events, partnerships, and volunteer opportunities.

Position Overview

This position plays a key role in the success of EMOW’s Fund Development & Community Engagement department by effectively sharing our story and engaging community support. This position is under the supervision of the Fund Development & Community Engagement Manager.

Are you a passionate and outcome-oriented individual eager to make a meaningful impact in your community? As EMOW’s Communications Coordinator, your efforts are fundamental in effectively telling our story to diverse audiences through various channels. You will contribute to the success of the Fund Development & Community Engagement team by taking initiative, delivering effective messaging, monitoring trends, building strong professional relationships, and constantly striving to improve results. You will draw on your curiosity and enthusiasm to implement and support innovative engagement opportunities.

This position demands a commitment to collaboration and clear communication to ensure accurate messaging and aligned priorities within the department and throughout the organization. As an agency spokesperson and representative, you will be prepared to approach each interaction with professionalism, clarity and consistency to further EMOW’s mission.

Duties and Responsibilities

• Prepare and distribute agency communications including newsletters, blog posts, email blasts, media releases, advertising copy, and other internal and external messaging.  
• Develop and implement a dynamic social media strategy that effectively shares EMOW’s story to maximize engagement and conversions.  
• Maintain our website, ensuring accurate and up-to-date information, designing web pages, and generating new content that follows SEO guidelines.  
• Coordinate and prepare advertising content for Google, Meta, print, digital, radio, and television.  
• Manage email marketing campaigns including building funnels and developing targeted email sequences based on subscriber interests and preferences. 
• Steward strong media relationships and partnerships and capitalize on opportunities for media engagement that support EMOW brand awareness. May be asked to represent EMOW as a spokesperson in traditional media including on-camera and radio interviews. 
• Coordinate special events that engage community stakeholders and supporters, and build awareness of EMOW’s programs, services and current needs.  
• Organize outreach activities for the agency, including presentations to community groups, professional associations and other stakeholders.  
• Assist all departments internally with graphic design, photography, videography, presentation development and content creation support as needed. 
• Ensure brand consistency and information accuracy in all internal and external communications.  
• Support fundraising efforts by helping plan and execute the marketing components of fundraising campaigns and events.  
• Design print materials including meal labels, posters, brochures, and branded products.

Qualifications

• Post-secondary diploma or certificate in marketing, public relations, or related discipline preferred. 
• 1-3 years direct experience in marketing, communications, or media relations, preferably with a charitable organization. 
• Strong content creation experience, demonstrating the ability to craft effective messaging for specific audiences and platforms. This includes designing corresponding graphics or images to accompany each message.  
• Media relations experience in writing press releases and providing interviews. 
• Experience working with a variety of software applications including Microsoft Office, WordPress, Adobe Creative Suite, Canva, Hootsuite, and Google Analytics. Familiarity with fundraising CRM software, specifically DonorPerfect, is an asset. 
• Excellent interpersonal skills coupled with highly developed written and verbal communication skills. 
• A high degree of accuracy with strong attention to detail. 
• Excellent time management and organizational skills. 
• Ability to work evenings and weekends as needed to support networking opportunities and special events. 
• A clean vulnerable sector check.  
• Driver’s license with a clean driver’s abstract.  

Salary and Hours

• $52,000 to $58,000 per year.
• 37.5 hours per week, Monday to Friday, excluding statutory holidays.

How to Apply: Submit your resume and a cover letter detailing your suitability for this role to employment@mealsonwheelsedmonton.org