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Added 2 mins ago
T
Store Manager
Torrid
Surrey, BC
- Full-time
As a Store Manager, you'll create a team environment which fosters inclusivity and positive connections. In this role, you'll be responsible for directing and leading the team to achieve…
Added 2 mins ago
PM
Administrative Assistant
Prairie Mountain Health
Erickson, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 2 mins ago
LH
Tenant Support Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 2 mins ago
O
Sr. Manager, Product Management
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 2 mins ago
IH
Coordinator | Medical Administration
Interior Health Authority
Kelowna, BC
- Full-time
…bring strong leadership, communication, and human resource management skills, along with a demonstrated ability to build effective relationships, foster collaboration, and support the…
Added 2 mins ago
O
Sr. Manager, Product Management
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 2 mins ago
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North America Regulatory Consultant
Trulioo
Vancouver, BC
- Full-time
…around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how…
Added 2 mins ago
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Tenant Support Worker
Lookout Housing and Health
Duncan, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 2 mins ago
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Sr. Manager, Product Management
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 2 mins ago
HM
Maintenance Supervisor - FIFO from Western Canada
Hecla Mining
Whitehorse, YT · Prince George, BC · Vancouver, BC · Elsa, YT · Edmonton, AB · Calgary, AB
- Full-time
Assisting Management by supporting change to achieve desired targets.
Added 2 mins ago
Y
Member Experience Representative
YBC
Vancouver, BC
- $18.85 to $20.6 CAD / hour
- Full-time
Be prepared to change course quickly based on situational changes to the schedule or program delivery
Added 17 mins ago
LH
Care Coordinator
Lifemark Health Group
Sutton, ON
- $17.6 to $22.31 CAD / hour
- Part-time
…Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are…
Added 17 mins ago
Y
CHILDCARE REGULAR STAFF
YWCA-Saskatoon
Corman Park No. 344, SK
- $16.78 to $18.42 CAD / hour
Reports to the Manager, Child Development Centre
Added 17 mins ago
Y
Development Coordinator
YWCA-Saskatoon
Corman Park No. 344, SK
- Full-time
POSITION SUMMARY: Provides administrative and operational support to the Fund Development team, including donor data management, gift processing, reporting, financial administration, and…
Added 17 mins ago
AR
Regional General Manager, North
ABC Recycling Ltd.
Burnaby, BC
- $140,000 to $180,000 CAD / year
…in being at the forefront of the industry, driving positive change and contributing to a sustainable future. For over a century, ABC Recycling has served and supported clients by…
Added 32 mins ago
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District Manager
Torrid
AB · Edmonton, AB
- Internship
5+ years of specialty/apparel management experience and at least 1-2 years as District Manager or equivalent.
Added 32 mins ago
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Recruiter
Frontline Consulting Services (FCS) Inc
Saskatoon, SK
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Strong candidate assessment, interviewing, and stakeholder management skills
Added 32 mins ago
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HR Advisor
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Vancouver, BC
- Full-time
Oversee onboarding, internal transfers and offboarding; approve employment agreements and change-of-status documentation prepared by the HR Assistant and draft non-standard agreements.
Added 32 mins ago
T
Full-Time Assistant Manager
Torrid
Rocky View No 44, AB · Rocky View County, AB
- Full-time
As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…
Added 32 mins ago
LL
GUEST ATTENDANT, CASUAL
Lifetimes Limited Partn
Windsor, ON
- $18.78 CAD / hour
The Guest Attendant reports to the Health and Wellness Manager or designate and provides residents with physical and personal care needs to a high-quality standard and with sensitivity.…
Added 32 mins ago
LL
HEALTH CARE AIDE, CASUAL
Lifetimes Limited Partn
Walkerton, ON
- $18.31 CAD / hour
The Health Care Aide reports to the Health and Wellness Manager or designate and provides residents with physical and personal care needs to a high-quality standard and with sensitivity.…
Added 32 mins ago
CF
Operations Administrator
ContainerWorld Forwarding Services Inc
Richmond, BC
- $44,000 to $48,000 CAD / year
- Full-time
…independently while working with the Fleet Supervisor and Fleet Manager and the broader…
Added 32 mins ago
GI
Donation Attendant
Goodwill Industries Ontario Great Lakes
Guelph, ON
- Up to $18.5 CAD / hour
- Part-time
Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.
Added 32 mins ago
PC
People and Culture Manager - Full-Time
peoplecare communities
Waterloo, ON
- Full-time
At the heart of exceptional resident care is an exceptional employee experience. The People & Culture Manager will help shape the environment where leaders thrive, teams feel supported, and…
Added 32 mins ago
GC
Material Analyst I
Garland Commercial Ranges Ltd
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting directly to the Materials Manager, this position is based in Mississauga, Ontario. This position is 100% based in office.

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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