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Added 22 mins ago
ZR
Administrative assistant
Zenith Realty & Property Management Services Inc.
Edmonton, AB
- From $42,000 CAD / year
- Full-time
- Contract
- On-site
Added 41 mins ago
C
Technicien en contrôle de bâtiment
CBRE
Bromont, QC
- Full-time
Avoir un impact sur diverses activités liées aux clients, aux opérations, aux projets ou aux services, tant au sein de sa propre équipe que des équipes connexes.
Added 41 mins ago
C
Coordonnateur(trice) principal(e) des services immobiliers / Senior Real Estate Services Coordinator
CBRE
Montreal, QC
- Full-time
CBRE is seeking a Senior Real Estate Services Coordinator who is passionate about delivering exceptional customer service and operational excellence. In this role, you'll be at the center…
Added 41 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Burnaby, BC
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
Added 56 mins ago
M
Cloud Solution Architect
Microsoft
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated…
Added 1 hour ago
CF
Business Development Manager
CI Financial
Vancouver, BC
- Full-time
Perform account management and customer service duties for established clients
Added 1 hour ago
R
Customer Service Associate - Hardware/Electrical
RONA
Ottawa, ON · Nepean, ON
- Full-time
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Added 1 hour ago
MU
Accounting Technician ll - Accounts Payable, Financial Services
MacEwan University
AB · Edmonton, AB
- Full-time
…Technician II to join our Accounts Payable (AP) team of the Shared Services Centre (SSC), a department within Financial Services. This full-time continuing position supports the university…
Added 1 hour ago
PM
Investment manager - banking, credit and investment
PNR MANAGEMENT SERVICES LTD
Kelowna, BC
- From $50.48 CAD / hour
- Full-time
- Contract
- On-site
Network to develop business relations, promote the sale of loan, investment and other banking services and attract corporate and individual customers
Added 1 hour ago
VS
Administrative / Order Management Assistant- VSDH
Victory Square Technologies
Vancouver, BC
- Full-time
…exert full and exclusive control over the professional clinical services rendered by the providers. In turn, VS Digital Health provides administrative and management services and technology…
Added 1 hour ago
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Sales Specialist
RONA
Montreal, QC · Saint-Laurent, QC
- Full-time
Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
Added 1 hour ago
CC
Route Service Representative
Cintas Canada
Toronto, ON
- Full-time
Grow our existing customer base by upselling and cross-selling additional products and services
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
M
Cloud Solution Architect
Microsoft
Toronto, ON
- Full-time
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated…
Added 1 hour ago
CH
Client Services Coordinator (CSC) Ottawa
Carefor Health & Community Services
Ottawa, ON
- Temporary
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County.…
Added 1 hour ago
EC
Spécialiste infrastructure / Infrastructure Specialist
Eaton Corporation
Brossard, QC
- Full-time
Eaton est actuellement à la recherche d’un(e) spécialiste, infrastructure - Solutions de services d’infrastructure majoritairement pour son site de Brossard, mais également périodiquement…
Added 1 hour ago
T
Personal Banker - Fixed Term Contract
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
K
Procurement Manager (Protein)
Kelly
Brantford, ON
- $66,848 to $83,560 USD / year
- Full-time
Our client, is looking for a Protein Procurement Manager to join a fast-paced, customer-focused food business. This role will be responsible for coordinating procurement activities,…
Added 2 hours ago
BH
Medical Office Rep - Tampa Cardiology
BayCare Health System
St. Joseph's, NL · St Josephs, NL
- Full-time
…community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we…
Added 2 hours ago
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Medical Office Rep - Tampa Cardiology
BayCare Health System
St. Joseph's, NL · St Josephs, NL
- Full-time
…community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we…
Added 2 hours ago
MD
Municipal District of Taber | Finance Clerk (Temporary)
Municipal District of Taber
Taber, AB
- Temporary
Process accounts payable from invoice/purchase order reception to payment
Added 2 hours ago
Sales & Service Representative 7 on/ 7 off
Grainger Businesses
Fort McMurray, AB
Deliver end-to-end Integrated Customer Solutions (ICS) services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs, ensuring effective…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 2 hours ago
WC
Analyst, Walmart Services - Seller Enablement
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Analyst, Walmart Services – Seller Enablement supports the growth and success of Walmart Fulfillment Services (WFS) by helping acquire, onboard, and enable sellers…
Added 2 hours ago
ML
Senior Operations Manager (Operations Manager I)
Matrix Logistics Services Limited
Cornwall, ON
- Full-time
…operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will…

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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