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Added 7 mins ago
Cyber Security Advisor
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON · Edmonton, AB (Hybrid), AB
…insurance products; and Western Financial Group, a leading national distributor of personal and commercial…
Added 7 mins ago
BB
Business Development Coordinator
Bloomstar Bouquet
ON
- $51,000 to $56,000 CAD / year
- Full-time
Founded in 2001 and proudly Canadian at heart, Bloomstar has grown into the country’s largest importer and distributor of fresh-cut flowers. Since joining the prestigious Elite Flower Group…
Added 7 mins ago
BB
Sales Representative
Bloomstar Bouquet
ON
- $45,000 to $50,000 CAD / year
- Full-time
Founded in 2001 and proudly Canadian at heart, Bloomstar has grown into the country’s largest importer and distributor of fresh-cut flowers. Since joining the prestigious Elite Flower Group…
Added 36 mins ago
K&
Health And Safety Manager
Kohl & Frisch Limited
Concord, ON
- Full-time
…as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between…
Added 36 mins ago
K&
Quality Validation Specialist
Kohl & Frisch Limited
Concord, ON
- Full-time
…as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between…
Added 37 mins ago
Talent Acquisition and Workforce Planning Partner
Elexicon Energy Inc.
Ajax, ON
Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to…
Added 37 mins ago
Powerline Technician Apprentice (Ajax)
Elexicon Energy Inc.
Ajax, ON
Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to…
Added 52 mins ago
C&
Regional Quality Head – International West
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Lead the regional approach to co-manufacturer, distributor, and supplier quality management.
Added 1 hour ago
BR
Part-Time Retail Staff
Brewers Retail Inc
Toronto, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 1 hour ago
Account Manager
Grainger Businesses
Saskatoon, SK
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide…
Added 1 hour ago
WO
Territory Manager - LCBO-Conv (GTA East) (Full Time)
Women of the Vine & Spirits
Toronto, ON
- Full-time
…their best selves to work. As the premier wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots…
Added 2 hours ago
LS
Gestionnaire des opérations / Operations manager
Lanctôt Sports
Montreal, QC
- Full-time
With over seven decades of expertise and a legacy rooted in sportsmanship, Lanctôt is more than a distributor - we’re innovators, athletes, and team players. As a third-generation family…
Added 2 hours ago
BC
Analyst, Revenue Growth Management
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more…
Added 2 hours ago
VA
Junior Analyst, Investment Analytics
Vincent Associates Inc.
Toronto, ON
- Full-time
- Temporary
Fundata Canada Inc. is a multi-national financial data distributor and investment fund data and analytics company. The information we provide currently reaches thousands of advisors,…
Added 2 hours ago
TM
Medical Device Sales Representative – Lower Mainland BC
Tribe Medical Group Inc
Richmond, BC · Vancouver, BC
- $80,000 to $85,000 CAD / year
- Full-time
…impact in the world of medical device sales. As an exclusive distributor for Arthrex in Canada, we are dedicated to delivering world-class surgical medical devices that empower healthcare…
Added 3 hours ago
RE
Outside Sales & Branch Manager
Robertson Electric Wholesale
Kitchener, ON
- Full-time
Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in…
Added 3 hours ago
V
Sales Representative
Viega
Field, BC
- Other
…assigned sub-region or metro area and focuses on wholesale distributor branch locations and small to mid-medium contractor accounts. This individual will ensure sales and marketing…
Added 3 hours ago
Territory Sales Manager Manitoba
Jeld-Wen Inc.
Dufferin, MB
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving…
Added 3 hours ago
DL
SALES COORDINATOR
Dick's Lumber & Building Supplies
Crossfield, AB
- Full-time
ZyTech is a manufacturer, innovator and distributor of high-quality building materials for the construction industry. We’re building better structures, teams and communities
Added 3 hours ago
IS
IT Manager & Business Systems
INA Solution
Markham, ON
- $70,000 to $80,000 CAD / year
- Full-time
A Canadian-owned distributor of scientific, laboratory and medical equipment and supplies, serving customers across Canada.
Added 3 hours ago
GC
Manager, Service Centre
Grainger Canada
Montreal, QC
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 3 hours ago
BR
Part-Time Retail Staff
Brewers Retail Inc
Hamilton, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 3 hours ago
BR
Part-Time Retail Staff
Brewers Retail Inc
Old Stittsville, ON · Stittsville, Onta
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 3 hours ago
BR
Part-Time Retail Staff
Brewers Retail Inc
Toronto, ON · North York, Onta
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 4 hours ago
LA
Automotive Parts Representative
Lordco Auto Parts
Golden, BC
- $19 to $25 CAD / hour
- Full-time
Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85…

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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