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Added 6 mins ago
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(CAN) Pharmacy Assistant (Part Time)
Walmart
London, ON
- Part-time
…Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 20 mins ago
(CAN) Pharmacy Assistant (Part Time)
Walmart Canada
London, ON
…Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 21 mins ago
S
Customer Experience Associate, Part-Time - Millwoods Town Centre, Edmonton, AB (22.5 Hours/Week)
Scotiabank
Edmonton, AB
- Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 21 mins ago
S
Customer Experience Associate, Part-Time - Unity Square Branch, Edmonton, AB (18.75 Hours/Week)
Scotiabank
Edmonton, AB
- Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 21 mins ago
S
Customer Experience Associate, Part-Time - Red Deer Main Branch, AB (30 Hours/Week)
Scotiabank
Red Deer, AB
- Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 50 mins ago
DU
Dr. Edgar Gold Chair in Maritime Law and Global Trade
Dalhousie University
Halifax, NS
- Full-time
…strong record of scholarly engagement in maritime law and trade. Experience with successful research collaboration is an asset. At the time of appointment, the successful candidate must…
Added 50 mins ago
VP
Seasonal Retail Sales Associate, Lime Ridge Mall
Virgin Plus
Hamilton, ON
- Full-time
Full benefits package and paid vacation, even for part time employees
Added 1 hour ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
…service, specific expertise, and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty, and convenience services to…
Added 1 hour ago
FC
Field Service Technician- Trainee
Fike Corporation
Burlington, ON
- Full-time
PREFERRED: Associate’s degree in engineering or an equivalent combination of education and experience. Basic understanding of NFPA standards and other related code requirements. Experience…
Added 1 hour ago
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Associate Director/Director, Private Markets Credit
BMO
Toronto, ON · YNG
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 1 hour ago
Retail Sales Associate, Galeries Saint Hyacinthe 1
Bell
Saint-Hyacinthe, QC
Full benefits package and paid vacation for full-time and part-time employees
Added 1 hour ago
Seasonal Retail Sales Associate, Lime Ridge Mall
Bell
Hamilton, ON
Full benefits package and paid vacation, even for part time employees
Added 2 hours ago
OC
Liquor Store Associate - PT (Langley)
Otter Co-op
Langley (District), BC
- $18.25 to $21.15 CAD / hour
- Part-time
Otter Co-op is now hiring for two Part-Time Liquor Store Associates at our Angry Otter at 248th Liquor Store located in Langley, BC.
Added 2 hours ago
HR
Clerical Support Associate, Emergency Department
Humber River Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Employment Status: Part-time Hours of Work: 8 hour days/evenings/nights and continuous weekend work Location: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting…
Added 2 hours ago
HR
Clerical Support Associate, Emergency Department
Humber River Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Employment Status: Part-time Hours of Work: 8 hour days/evenings/nights and continuous weekend work Location: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting…
Added 2 hours ago
UO
Assistant University Veterinarian, VP Research
University of Calgary
Calgary, AB
- Full-time
…veterinary licence. At least two years of animal-based research experience is preferred. Strong communication, leadership, teamwork, and time-management skills are essential. Experience…
Added 3 hours ago
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Regional Supervision Officer, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 3 hours ago
Bilingual Advisor Support Associate
The Canada Life Assurance Company
Kingston, ON · London, ON · Ottawa, ON · ON · Montreal, QC · Pointe-Claire, QC · Mississauga Ontario, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 3 hours ago
Advisor Support Associate
The Canada Life Assurance Company
Calgary, AB · Kingston, ON · London, ON · Ottawa, ON · ON · Mississauga Ontario, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 3 hours ago
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(CAN) Pharmacy Assistant Full Time
Walmart
Hamilton, ON
- Full-time
…Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 3 hours ago
Retail Hiring Event October 17, Chinook Centre
Bell
Calgary, AB
Full benefits package and paid vacation for full time and part time employees
Added 3 hours ago
B
Associate, Data Scientist
BMO
Toronto, ON · FCP
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 3 hours ago
OC
Liquor Store Associate - PT (Langley)
Otter Co-op
Langley (District), BC · City of Langley, BC
- Part-time
Otter Co-op is now hiring for two Part-Time Liquor Store Associates at our Angry Otter at 248th Liquor Store located in Langley, BC.
Added 3 hours ago
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Logistics Associate
Lineage
Montreal, QC
- Full-time
…Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn…
Added 3 hours ago
QH
Sales Associate/Keyholder
QE Home
Hamilton, ON
- Part-time
Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests,…

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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