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Added 4 mins ago
H
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
As an Associate Project Manager, you will coordinate the execution of small- and medium-complexity workshop assembly and refurbishment projects, ensuring activities are completed in…
Added 4 mins ago
SB
07329 Inside Sales
Sally Beauty Holdings
Saskatoon, SK
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 4 mins ago
Sales Associate
EssilorLuxottica Group
Richmond, BC
Added 4 mins ago
WL
Food Service Associate (Full-Time)
Wilfrid Laurier University
Waterloo, ON
- Full-time
Added 4 mins ago
TT
PART-TIME Store Associate - Winners/HomeSense - Burlington (Appleby Line)
The TJX Companies, Inc.
Burlington, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 4 mins ago
Sr. Associate, Manufacturing Engineering, Systems - Projects(L1)
L3Harris Technologies
ON · Waterdown, ON
Sr. Associate, Manufacturing Engineering, Systems - Projects (L2)
Added 16 mins ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 16 mins ago
TU
Clinical Skills and Simulation Lab Technician
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
This position provides support for the daily operations and activities of the Clinical Skills and Simulation Labs (CSSL) in the School of Nursing related to lab learning and simulation…
Added 16 mins ago
TU
Practice Education Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This position reports to the Manager, Clinical Practice Placement Unit (CPPU). As it relates to Clinical Associate hiring, receives some functional oversight from the Manager of Operations…
Added 16 mins ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 16 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
…position report to the Manager, Student Financial Support and Associate Director, Business Solutions and…
Added 16 mins ago
UO
Director, Research Legal Operations and Agreements
University of Calgary
Calgary, AB
- Full-time
This Regular Full-time role will report to the Associate General Counsel (Research), and will shape and lead the operational strategy for a sophisticated, high-volume research contracting…
Added 16 mins ago
UO
Manager, Equity, Diversity and Inclusion (EDI) in Research, Research Services
University of Calgary
Calgary, AB
- Full-time
…The Manager, EDI in Research also has accountabilities to the Associate Vice-President (Inclusive Research Excellence), who is the strategic and academic lead on institutional EDIA…
Added 16 mins ago
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Account Manager, Sourcing
Tag
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $110,000 CAD / year
- Full-time
Implement standardized processes for all aspects of operations
Added 17 mins ago
LC
Promotional Merchandising Allocations Specialist (12 Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…addition to Category teams, including Supply Chain, Merchandising, Operations. Once shipped to stores, these MOG’s will influence inventory buying decisions, markdown processing activities…
Added 17 mins ago
LM
Investment Associate
LifeSavvy Media
Montreal, QC
- Full-time
Valnet is seeking a highly analytical and driven Investment Associate to help run the acquisition lifecycle and to manage our internal investments. The ideal candidate must possess…
Added 18 mins ago
F
Bilingual Operations Associate, Risk
Float
Remote, Canada
- $60,000 to $80,000 CAD / year
- Full-time
- Remote
Float is looking for an outstanding Operations Associate to join the Approvals function of our Compliance & Risk team! This is an exciting opportunity to be an integral part of our customer…
Added 18 mins ago
TH
Lot Associate Full-Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 18 mins ago
TH
CAISSIER(ÈRE) PRINCIPAL(E) - disponible en tout temps
The Home Depot
Montreal, QC
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 30 mins ago
NB
Warehouse Associate, Nordic Bearings, Sudbury
Nordic Bearings Timmins Inc
Sudbury, ON · Greater Sudbury Metropolitan Area
- Full-time
We are lookingfor a Warehouse Associate to join our Nordic Bearings team to assist us in our general warehouse operations and activities as well as shipping and receiving orders. This…
Added 30 mins ago
NB
Warehouse Associate - Sudbury
Nordic Bearings Timmins Inc
Sudbury, ON · Greater Sudbury Metropolitan Area
- Full-time
We are looking for a warehouse associate to join our Maslack family to participate in our warehouse operations and activities. Warehouse worker responsibilities include storing materials,…
Added 30 mins ago
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Pharmacien temps plein Quarts de travail flexibles
Pharmaprix
Saint-Eustache, QC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 30 mins ago
TH
Head Cashier Part Time - BRANTFORD
The Home Depot Canada
Brantford, ON
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 30 mins ago
SH
Retail Sales Associate
Sunglass Hut
Nisku, AB
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 30 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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