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Added 10 mins ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- $20 to $22 CAD / hour
- Full-time
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Added 10 mins ago
CC
Parts Counter Specialist
Crane Carrier (Canada) Limited
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over…
Added 11 mins ago
TH
Paint Sales Associate: Part Time - CAMBIE
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
Executive Assistant
Joseph Ribkoff
Dorval, QC
…are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing…
Added 11 mins ago
EA
7-SAR-Outside Sales Technical Representative
Everest Automation
Sarnia, ON
- Full-time
We are currently looking for a candidate for an Outside Technical Sales Representative position (Solution Specialist) for the Sarnia region. The candidate will manage a specific territory…
Added 40 mins ago
P
Insurance Advisor
PolicyAdvisor
Oakville, ON
- Full-time
Work experience or interest in life & living benefit insurance sales or service.
Added 41 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Midale, SK
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 41 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Buffalo Narrows, SK
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 56 mins ago
AW
Account Manager
All Weather At Home
Edmonton, AB
- Full-time
Report to Sales management on account status and opportunities.
Added 56 mins ago
BC
Outside Service Technician
Bunzl Can
Edmonton, AB
- Full-time
Bunzl Industrial is a well-established industry leader in the sales and service of packaging and fastening equipment in Western Canada. Our success stems from the belief that hard working…
Added 56 mins ago
TH
Pro Sales Associate: Full Time - CHINOOK
The Home Depot
Canada
- Full-time
Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
Added 1 hour ago
CC
Sales Representative - Facility Services
Cintas Canada
Sudbury, ON
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
AC
Sales Support Specialist
Atlas Copco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the…
Added 1 hour ago
Sales Associate
Laura Canada
Burlington, ON
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Added 1 hour ago
Sales Associate
Laura Canada
Markham, ON
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Added 1 hour ago
RL
Représentant des ventes techniques (Québec City)
Rittal LLC
Quebec, QC
- Full-time
Technical Sales Representative Quebec | Rittal Limited
Added 1 hour ago
C
CEO/General Manager
Co-op
Estevan, SK
- Full-time
…Agriculture, generating approximately $108 million in annual…
Added 1 hour ago
R
Représentant(e) aux ventes internes
Roofmart
Quebec, QC · Roofmart Quebec City
- Full-time
…our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us grow our…
Added 1 hour ago
Post Office Assistant - Term 1
Canada Post - Postes Canada
Saint-François de Madawaska, NB
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Port Hood, NS
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 2 hours ago
FC
CEO/General Manager
Federated Co-operatives Limited
SK · Saskatchewan, Canada
- Full-time
…Agriculture, generating approximately $108 million in annual…
Added 2 hours ago
RH
Bilingual Pension, Benefits & Disability Specialist
Robert Half
Brampton, ON
- $85,000 to $95,000 CAD / year
- Full-time
…support to our 225 employees who are predominantly in warehouse, sales and administrative roles located in our 7 locations across…
Added 2 hours ago
RC
Représentant des ventes techniques (Québec City)
Rittal Canada
Quebec, QC
- Full-time
Technical Sales Representative Quebec | Rittal Limited
Added 2 hours ago
PP
Oustide Sales Engineer
Preston Phipps Inc
Mississauga, ON
- Full-time
Preston Phipps is looking for a technically curious, relationship‑driven sales engineer to support our growth across Central Canada. In this role, you’ll learn how to become a trusted…
Added 2 hours ago
MF
SRE/DevOps Engineer
Magnet Forensics
Canada
- Full-time
…experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more…

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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