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Added 13 mins ago
BO
Treasury Sales Associate
Bank of America
Toronto, ON
- Full-time
Support the Treasury Sales Officer (TSO) in exceeding portfolio growth goals; including client/prospect research; proposal development, and other ad hoc sales support duties
Added 17 mins ago
UO
Assistant Professor or Associate Professor in Computer Engineering
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…position at the rank of assistant professor (tenure-track) or associate professor (tenure-track or tenured) in the area of computer engineering, with a research focus on computing…
Added 17 mins ago
C
Associate, Commercial Banking
CIBC
Toronto, ON
- Full-time
Research & evaluation – Assist in evaluating business growth opportunities through comprehensive industry, client and prospect research. Prepare analyses in support of credit submissions…
Added 17 mins ago
Professional Research Associate, Agricultural and Resource Economics
University of Saskatchewan
Saskatoon, SK
…governments, producer organizations, and industry partners. The Research Fellow will draw on this research community, graduate student expertise, and departmental infrastructure to produce…
Added 44 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Find and research businesses that would benefit from City Wide's services
Added 44 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Find and research businesses that would benefit from City Wide's services
Added 44 mins ago
P
Associate Portfolio Manager, Credit Investing
Purpose
Toronto, ON
- Full-time
Experience directing AI tools (Bloomberg GPT, LLM-based research assistants, automated surveillance systems) to accelerate your workflow without outsourcing your thinking
Added 1 hour ago
M
Compensation Consultant (Senior Associate)
Marsh
Montreal, QC
- Full-time
Mercer’s Career Consulting Team is seeking a Compensation Consultant (Senior Associate).
Added 1 hour ago
TU
Clinical Skills and Simulation Lab Technician
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Non Union Technicians and Research Assistants
Added 1 hour ago
UO
Research Associate, Indigenous Brain Health, Family Medicine
University of Calgary
Calgary, AB
- Full-time
The Department of Family Medicine in the Cumming School of Medicine invites applications for a Research Associate. This Full-time Fixed Term position is for approximately 1 year (based on…
Added 1 hour ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 1 hour ago
UO
Director, Research Legal Operations and Agreements
University of Calgary
Calgary, AB
- Full-time
This Regular Full-time role will report to the Associate General Counsel (Research), and will shape and lead the operational strategy for a sophisticated, high-volume research contracting…
Added 1 hour ago
UO
Manager, Equity, Diversity and Inclusion (EDI) in Research, Research Services
University of Calgary
Calgary, AB
- Full-time
Reporting to the Senior Director, Research Services, the Manager, EDI in Research leads a team that supports institutional EDIA initiatives, including advising and collaborating on major…
Added 1 hour ago
UO
Assistant University Veterinarian, VP Research
University of Calgary
Calgary, AB
- Full-time
…The AUV provides shared on-call veterinary services with the Associate University Veterinarian and other Assistant University Veterinarians and Registered Veterinary Technologists on…
Added 1 hour ago
VA
Registered Veterinary Technician, RVT, Uniacke Lakes Animal Hospital
VCA Animal Hospitals
Mount Uniacke, NS
- Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
Added 1 hour ago
RD
Associate
RBC Dominion Securities
Vancouver, BC
- Full-time
The RBC Dominion Securities branch located in downtown Vancouver, is seeking a bilingual (Mandarin) Associate to support a fast-growing advisory team.
Added 1 hour ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
We are providing our students with the best learning and research experiences to ensure they are well-equipped to contribute to, and thrive in, a world of opportunity.
Added 1 hour ago
SS
Associate/Senior Associate, Healthcare
Sussex Strategy Group
Toronto, ON
- Full-time
Sussex is seeking an Associate or Senior Associate to join its Health Practice. In this role, you will work closely with senior team members and clients to develop and execute government…
Added 1 hour ago
SI
Canadian Immigration Lawyer
Sedai Immigration Law Corporation
Surrey, BC
- Full-time
Associate Lawyer, must have immigration experience and knowledge, and can be any year call:
Added 1 hour ago
MU
Technology Transfer Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
…transfer of high potential innovations stemming from public research. The Technology Transfer Manager will provide progress reports to Axelys and McGill University Office of the…
Added 1 hour ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Reporting to the Director of the Scholarships & Student Aid Office, the Associate Director provides strategic leadership in operations, systems, and service delivery. The role oversees…
Added 1 hour ago
MU
Research Assistant 2
McGill University
Montreal, QC
- Full-time
…human iPSC-derived neuronal models to support translational research in neurodegenerative disease. This role requires advanced expertise in cell and molecular biology, assay development,…
Added 1 hour ago
ZC
Claims Investigator, Investigative Services
Zurich Canada
Waterloo, ON
- Full-time
Conduct research and database inquiries to support investigations and identify fraud indicators.
Added 1 hour ago
SD
Director, Strategy & Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
Identify and implement AI-enabled solutions for research, analysis, reporting, presentations, workflow management, and executive decision support.
Added 1 hour ago
W
Associate Graphic Designer
Walmart
Mississauga, ON
- Full-time
The Associate Graphic Designer supports the development of original, commercially relevant graphic artwork for apparel across Kids and Adult categories. Working within the Apparel Product…

EECOL

Associate Representative - Customer Service

9034 Quartz Rd, Whitehorse, YT, Y1A 2Z5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Diploma or Equivalent required.
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative responds to customer inquiries via phone, email, or in-person to provide information and resolve complaints. They also process orders, manage invoicing, and identify new sales opportunities while maintaining client relationships.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of relevant experience. Strong communication skills, basic computer proficiency, and a customer-service oriented mindset are required.

Skills

Customer service
Problem resolution
Sales
B2B sales
Order processing
Invoicing
Relationship building
Communication skills
Computer skills
Needs assessment
Complaint handling
Data entry
Time management
Industry trend analysis

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Logistics
Supply Chain Management
Sales
Invoicing
Order Processing
Retail
Wholesale
Electrical Distribution
Automation
Power Distribution
Renewable Energy
Data Communication
Customer Satisfaction
Problem Solving
Relationship Management
In-store Operations

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