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EECOL

Associate Representative - Inside Sales

Langley (District), BC, Canada
19645 - 92A Ave, Langley, BC, V1M 3B3, Canada

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

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Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.  
Increase orders by suggesting related items, explaining features, and checks customer’s buying history. 
With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. 
Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order. 
Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.  
Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification. 
Report industry trends, competitive pricing and customer feedback to management.

Qualifications:

High School Diploma or Equivalent required.
Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to perform multiple tasks simultaneously
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to prospect and market concepts to existing and potentially new accounts
Ability to act and solve routine or standard problems
Ability to identify and define problems and possible solutions independently; chooses among existing solutions
Ability to work independently with supervision
Ability to travel up to 25%

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The Associate Representative will interact with existing customers via phone and email to increase sales through order processing and up-selling. They will also collaborate with outside sales teams to ensure goals are met and manage customer order reports.

Requirements

Candidates must have a High School Diploma or equivalent and 0-2 years of experience in sales or sales administration. Proficiency in Microsoft Office and strong communication skills are required for this role.

Skills

Inside sales
Customer service
Order processing
Up-selling
Communication
Microsoft Office
Data entry
Problem solving
Teamwork
Prospecting
Marketing
Time management
Attention to detail
Sales administration

Benefits

Paid time off
Comprehensive insurance
Health plan
Dental plan
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Entertainment discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Distribution
Logistics
Supply Chain Management
Customer Satisfaction
Order Fulfillment
Sales Administration
Microsoft Office
Prospecting
Electrical Products
Automation
Utility
Lighting
Data Communication
Power Distribution
Renewable Energy
Wesco International
B2B

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