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Added 6 mins ago
C
Associate Insurance Advisor
Co-operators
Edmundston, NB
- Full-time
Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and…
Added 6 mins ago
Airframe Design Repair Engineer (In-service)
Capgemini
Montreal, QC
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 6 mins ago
SE
Superintendent, Parts (12-month)
SMS Equipment Inc.
Elkford, BC
- Full-time
This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and…
Added 6 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Kanata, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 6 mins ago
P+
Director of Engineering
Pivot + Edge
Ottawa, ON
- Full-time
…engineering function and shape its long-term direction. As a senior leader, you will establish the engineering strategy, provide oversight for complex software development programs, and…
Added 6 mins ago
SI
SAP iXp Intern – Project Management and Reporting
SAP IT Business Systeme
Vancouver, BC
- $21 to $38 CAD / hour
- Full-time
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by…
Added 6 mins ago
SC
Starbucks Supervisor (83456003)
Sodexo Canada Ltd
Abbotsford, BC
- Full-time
Starbucks team leader - Located at the Abbotsford Hospital
Added 6 mins ago
K
Bilingual Project Manager - CTO
Konecranes
Burlington, ON
- $96,000 to $109,000 CAD / year
- Full-time
Contribute to continuous improvement initiatives that strengthen project execution and the overall customer experience.
Added 6 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Ottawa, ON
- From $53,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 6 mins ago
VE
Assembly - Mechanics
Veolia Environnement SA
Montreal, QC
- Full-time
Le Groupe Veolia est un leader mondial des services environnementaux, opérant sur les cinq continents avec près de 218 000 employés. Spécialisé dans la gestion de l'eau, de l'énergie et des…
Added 6 mins ago
Q
Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
Quadient is a global leader in business communications, customer experience, and parcel locker solutions, helping organizations simplify the delivery of physical and digital communications.…
Added 6 mins ago
GD
Material Handler (6-Month Temporary)
General Dynamics Missions System International
Ottawa, ON
- Contract
Performs material kitting to meet MRP and/or customer requirements; maintains the kits until completion; delivers to customer’s point of need or parts window.
Added 6 mins ago
D
Cleaner
Dexterra
Sydney, NS
- $17 to $17.25 CAD / hour
- Full-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 6 mins ago
D
Cleaner (Light Duty)
Dexterra
Fredericton, NB
- $17.2 CAD / hour
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 6 mins ago
D
Cleaning Supervisor
Dexterra
Sydney, NS
- Up to $40,000 CAD / year
- Full-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 6 mins ago
D
Senior Data Scientist - Fraud Detection
DataVisor
Calgary, AB
- $120,000 to $150,000 CAD / year
- Full-time
…legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the…
Added 6 mins ago
I-
Director of Operations
I8IS - Infiniti Software Solutions
Concord, ON
- Full-time
Manage customer relationships, suppliers and negotiations.
Added 6 mins ago
GA
General Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing…
Added 6 mins ago
IG
Project Engineering
IMT Group
Ingersoll, ON
- $79,400 to $115,900 CAD / year
- Full-time
Experience supporting customer technical reviews, proposal development, and continuous improvement initiatives involving advanced materials.
Added 6 mins ago
EH
General Manager
Ellos HR Solutions
Toronto, ON · Greater Toronto Area, Canada
- $180,000 to $190,000 CAD / year
- Full-time
This is an excellent opportunity for a proven manufacturing leader to take ownership of a significant operation within a growing international company.
Added 6 mins ago
F
Director of Engineering
Frequentis
Ottawa, ON
- Full-time
…engineering function and shape its long-term direction. As a senior leader, you will establish the engineering strategy, provide oversight for complex software development programs, and…
Added 6 mins ago
D
Manager, Finance Data and Systems - Operate
Deloitte
Toronto, ON
- Full-time
The ideal candidate combines strong hands-on knowledge of modern BI and data platforms with experience leading project delivery, collaborating with cross-functional teams, and understanding…
Added 6 mins ago
D&
Product Owner
Dye & Durham Corporation
Toronto, ON
- $115,000 to $125,000 USD / year
- Full-time
Experience translating business and customer needs into prioritized, actionable work for engineering.
Added 21 mins ago
Associate Veterinarian - Sunrise Animal Hospital
VetStrategy / Daubigny
Mount Pearl, NL
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 21 mins ago
Manufacturing - Shop Technician Hybrid
Beyond Energy Services & Technology
Blackfalds, AB
Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class…

EECOL

Representative - Customer Service

7889 - 132 Street, Unit 102, Surrey, BC, V3W 4N2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-4 years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Diploma or Equivalent required
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The representative will respond to customer inquiries via telephone, email, and walk-ins to provide problem resolution and account support. They will also act as a liaison between departments and provide back-up support to the sales counter.

Requirements

Candidates must have a High School Diploma or equivalent and 2-4 years of relevant experience. Strong interpersonal, communication, and computer skills are required to effectively handle customer needs in a professional manner.

Skills

Customer service
Problem resolution
Communication
Interpersonal skills
Attention to detail
Computer literacy
MS Word
Excel
Email
Conflict resolution
Account management
Technical support liaison

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Entertainment discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Supply Chain Management
Distribution
Electrical Products
Account Inquiries
Problem Resolution
Sales Support
MS Word
Excel
Communication
Interpersonal Skills
Professionalism
Data Communication
Power Distribution
Automation
Renewable Energy
Inventory Support

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