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Added 24 mins ago
PE
Senior Distribution Engineer
Phasor Engineering Inc
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
…distribution systems while supporting a growing portfolio of power delivery projects across Canada and North America. As part of a growing distribution team, you'll help shape engineering…
Added 24 mins ago
Administrator, Billing
Aecon
Toronto, ON · Scarborough, ON
…nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global…
Added 24 mins ago
Technician, Field
Aecon
Kelowna, BC
…nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global…
Added 40 mins ago
Quotations Specialist
Hubbell Incorporated
Edmonton, AB
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and…
Added 40 mins ago
P&C Engineer
Hubbell Incorporated
Edmonton, AB
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and…
Added 1 hour ago
CE
Production/Utility Technician
Cenovus Energy
NL · West White Rose Platform - Offshore
- Full-time
Production/Utility Technicians are responsible for the safe monitoring and operation of all process and utility systems. They are to ensure the safe and efficient operation of…
Added 1 hour ago
ES
Transmission Planning and Interconnection Study Engineer
E Source
Calgary, AB
- Full-time
E Source is a research, data/analytics, and technology focused professional services firm focused exclusively on the Utility industry in North America. We help utilities target and serve…
Added 1 hour ago
S
Specialist, Procurement (Inventory & Field Operations)
SaskPower
Estevan, SK
- Full-time
Experience with inventory, maintenance, repair and operating materials, utility operations, industrial supply chains or another asset intensive environment would be considered an asset.
Added 2 hours ago
E
Representative - Customer Service
EECOL
Surrey, BC
- Full-time
…range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built…
Added 4 hours ago
TS
Civil Construction Labourer
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
Added 5 hours ago
E
Développeur(euse) logiciel senior / Senior Software Developer
Eaton
Brossard, QC
- Full-time
Eaton’s utility digital solutions division has an opening for a Senior Software Developer to join our Embedded Devices Control System team, responsible for developing, maintaining, and…
Added 9 hours ago
S
Senior Plant Process Engineer
Svante
Burnaby, BC
- Full-time
…or relevant experience in gas separation processing or gas power…
Added 10 hours ago
J
Proposal Lead
Jobgether
Canada
- Full-time
The Proposal Lead will drive the development and execution of strategic proposals for utility, renewable energy, and industrial electrical infrastructure projects across North America. This…
Added 13 hours ago
KC
Electrical Project Manager
Keltour Controls Inc
Burlington, ON
- Full-time
For more than 50 years, Keltour Controls has designed, built and certified electrical control panels, power distribution equipment and E-Houses for clients around the world, including major…
Added 16 hours ago
CO
Labourer - Public Works (FT, Term)
City of Dawson Creek
Dawson Creek, BC
- Full-time
…maintenance tasks such as snow shovelling, snow removal, surveying, utility locates, cemetery maintenance, and infrastructure (water and sewer, roads and sidewalks) repair and maintenance.…
Added 16 hours ago
O
NA Sales Representative, Applications - Opower
Oracle
Canada
- Full-time
Opower Sales Executives don’t get meetings and process orders. They build the business by building relationships with utility leaders. They apply utility industry, demand-side management,…
Added 16 hours ago
SP
Proposal Lead
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking to look for an experienced and results-driven Proposal Lead to lead the development and execution of winning pursuit…
Added 16 hours ago
UI
Business Development Representative
Util-Assist Inc.
Newmarket, ON
- Full-time
At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values: Deliver Excellence, Put People First, Do the Right Thing, and Be Humble.…
Added 16 hours ago
SP
Proposal Coordinator
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a highly organized and detail-oriented Proposal Coordinator to support proposal development, prequalification…
Added 17 hours ago
SP
Proposal Lead
Spark Power
Remote, Canada
- Full-time
- Remote
Spark Power, a trusted partner in energy in North America, is seeking to look for an experienced and results-driven Proposal Lead to lead the development and execution of winning pursuit…
Added 17 hours ago
SP
Proposal Coordinator
Spark Power
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a highly organized and detail-oriented Proposal Coordinator to support proposal development, prequalification…
Added 17 hours ago
Three (3) Engineers
Toronto Hydro
Toronto, ON
…soundness, reliability, safety and cost effectiveness of the utility and its Electrical Distribution Power System. The Engineer develops standards and specifications; participates in short-…
Added 17 hours ago
FB
Site Labour Relations Advisor
Forbes Bros. Group of Companies
Thorold, ON
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 17 hours ago
ME
Chief Executive Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
The Northwest Territories Power Corporation (NTPC) is the primary public electricity utility serving the Northwest Territories and plays a critical role in supporting the territory's…
Added 17 hours ago
ME
Chief Financial Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
The Northwest Territories Power Corporation (NTPC) is the primary public electricity utility serving the Northwest Territories and plays a critical role in supporting the territory's…

EECOL

Representative - Customer Service

7889 - 132 Street, Unit 102, Surrey, BC, V3W 4N2, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 2-4 years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
Enjoy regular salary reviews and incentive opportunities.
EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Diploma or Equivalent required
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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More about this job

Responsibilities

The representative will respond to customer inquiries via telephone, email, and walk-ins to provide problem resolution and account support. They will also act as a liaison between departments and provide back-up support to the sales counter.

Requirements

Candidates must have a High School Diploma or equivalent and 2-4 years of relevant experience. Strong interpersonal, communication, and computer skills are required to effectively handle customer needs in a professional manner.

Skills

Customer service
Problem resolution
Communication
Interpersonal skills
Attention to detail
Computer literacy
MS Word
Excel
Email
Conflict resolution
Account management
Technical support liaison

Benefits

Paid time off
Comprehensive insurance
Flex benefits
Health plan
Dental plan
Life insurance
Vision care
Education assistance
Retirement savings plan
Pension
RRSP
TFSA
Travel discounts
Vehicle discounts
Entertainment discounts
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Supply Chain Management
Distribution
Electrical Products
Account Inquiries
Problem Resolution
Sales Support
MS Word
Excel
Communication
Interpersonal Skills
Professionalism
Data Communication
Power Distribution
Automation
Renewable Energy
Inventory Support

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