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Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
S
Senior Security Analyst - Cyber Security - Regular Full-Time - 2026-17134 (2026-17134)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Manager, Information Security, the Senior Cybersecurity Analyst is responsible for information technology risk assessments, defining security architecture principles, and…
Added 1 hour ago
S
Sr. Programmer Analyst - Research Computing - Regular Full-Time 2026-18484 (2026-18484)
Sunnybrook
Toronto, ON
- Full-time
Summary: Reporting to the Research Computing Manager, the Senior Programmer Analyst plays a key role in developing, supporting, and optimizing critical research and operational applications…
Added 1 hour ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 1 hour ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 1 hour ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11714 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst / Procurement Writer with strong writing, communication, public-sector procurement, and project coordination skills. The successful candidate will…
Added 1 hour ago
SM
RQ11714 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst / Procurement Writer with strong writing, communication, public-sector procurement, and project coordination skills. The successful candidate will…
Added 1 hour ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
Added 1 hour ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 1 hour ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 1 hour ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
Added 2 hours ago
Sr IT Analyst
Hydro One Networks Inc
To Be Determined, ON
…simulation tools. Identify the training needs of user staff and information-technology staff. Define training courses and formulate their content. Prepare training materials. Conduct…
Added 10 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 14 hours ago
S
Cybersecurity Analyst
Signode
Halton Hills, ON
- Full-time
The Cybersecurity Analyst is a key member of Signode's Cybersecurity team, responsible for monitoring, detecting, investigating, and responding to cybersecurity threats and incidents across…
Added 15 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 15 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 15 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…

eHealth Saskatchewan

Deskside Analyst I

Dr. F. H. Wigmore Regional Hospital, Moose Jaw, SK, S6J 0C2, Canada

$35.27 to $42.94 CAD / hour · Full-time

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Job details

Pay: $35.27 to $42.94 CAD / hour
Job type: Full-time
Apply by: Oct 17, 2026
Experience: Minimum of 3 years of experience working within an integrated IT/Health support environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

About eHealth and our Culture

eHealth Saskatchewan is at the heart of how health care works across the province – powering the digital systems that connect care teams, patients and information. With over 800 employees in 20 communities, we provide IT support and services in 433 locations, ensuring the right information and tools are in the right hands at the right time so care teams can focus on what matters most: patient care. We also manage Vital Statistics, health card services, and MySaskHealthRecord, one of Canada’s leading tools for giving people secure online access to their health information.

At eHealth, how we work matters just as much as what we deliver. Our culture isn’t just something we talk about, it shapes how we make decisions, support each other and deliver results:

1. Partner for results: We prioritize teamwork and ensure decisions involve those affected
2. Serve with purpose: We act with empathy, respect and care in every interaction to deliver better outcomes
3. Own our actions: We own our success and failures, act with honesty, and uphold trust
4. Innovate with intent: We challenge the status quo and turn ideas into action

Join us in strengthening Saskatchewan’s health system through meaningful, people-centered digital innovation.

About the Role

This position is located at the Dr. F.H. Wigmore Regional Hospital in Moose Jaw, SK. We are seeking a customer-focused, highly motivated, energetic team member for its Deskside Services team. The Deskside Analyst provides ongoing support to more than 1,500 computer users and resolves a wide range of workstation, mobile device, and printing issues reported by users within eHealth Saskatchewan, the Ministry of Health, and Saskatchewan health system partners.

Our team members are expected to participate in an after-hours standby rotation to ensure 24/7 operational support. The role also requires physical capability, including lifting and moving computer equipment weighing 50 to 65 pounds, as well as occasional stooping, bending, and crawling under desks. In addition, travel within the province is required, and the successful candidate must hold a Class 5 driver's license and have access to a reliable vehicle to meet the needs of the position.

What You’ll Do

Reporting to the Manager, Deskside Operations Rural South, you will:

Supply, install, and maintain workstation, print/imaging, and mobile services.
Troubleshoot issues for computer workstations, printers, installed software and smart devices and resolve these issues within given time constraints determined by service levels
Provides on-site installations, moves, adds, or changes for workstations, workstation peripherals, and print/imaging devices.
Apply solutions in accordance with best practice incident and problem management processes and to meet negotiated SLA’s
Performs workstation security patching, automated software delivery, installation package scripting or customization, using the SCCM application.
Performs research, analysis, and testing to ensure standards and procedures meet the needs of the client community.
Maintains accurate and current documentation on all aspects related to the scope of workstation services.

What You’ll Bring to the Team

A Bachelor’s degree in Computer Science or a related field. An equivalent combination of education and experience may be considered.
Minimum of 3 years of experience working within an integrated IT/Health support environment.
Experience supporting computers and related hardware such as Windows based PC's, Microsoft laptops, tablets, printers, scanners, and fax machines
Proficiency with a variety of operating systems such as Microsoft Windows, Apple OS, Android and IOS as well as internet browsers like Internet Explorer, Edge, and Chrome
Strong skills in M365 Online Tools, Microsoft Office Suite, MS Configuration Manager (SCCM/SMS) and various off-the-shelf workstation applications
Understanding of ITIL or ITSM frameworks, with hands-on experience using IT ticketing software tools such as ServiceNow, Jira Service Management, or BMC Remedy
An ITIL V4 or Comp TIA A+ certification would be considered an asset.

Competencies

Customer Service Orientation: Ability to anticipate or determine customer needs by truly listening to them, understanding their business, and communicating with them regularly.

Communication: Ability to demonstrate the use and value of new technology, programs and services in a manner that creates understanding, captures interest, and enhances user’ computer skills.

Problem Solving: Ability to understand and apply technical instructions to maintain hardware, software, and networks, while also diagnosing system delays, malfunctions, and errors to identify root causes and provide timely solutions.

Teamwork/Independence: Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.

Initiative/Team Contribution: Demonstrate a proactive approach to work by identifying opportunities for service improvement, volunteering for assignments, contributing to team objectives, actively sharing knowledge/information, collaborating with colleagues, and taking ownership of responsibilities.

Organizational: Ability to independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in a changing environment

Analytical: Ability to identify, explore and evaluate options on data, processes and methodologies, information technology and potential systems design to make feasible recommendations

Technical: Ability to design new or adapt existing systems/applications considering design alternatives, business requirements, and cost, resource, and time constraints

Why People Like Working Here

Career paths and opportunities for advancement

Health, dental, and pension benefits

Maternity and parental leave top-up payments

Earned days off

Annual pay increases

Work that truly matters to the people of Saskatchewan

Ready to make a real impact in healthcare technology? Join us and help shape the future of care - apply today!

We value diversity of all kinds and encourage applications from people of all backgrounds, identities, and experiences. Even if you don’t meet every single requirement, we’d still love to hear from you.

Please be advised: We may use AI-assisted technology to help organize and review applications during the recruitment process. These tools are designed to support our recruiters and hiring managers - not replace them. All screening and hiring decisions are reviewed by people and are based on the qualifications and requirements of the role.

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More about this job

Responsibilities

The Deskside Analyst provides on-site support for workstations, mobile devices, and printing equipment across health facilities. Responsibilities include troubleshooting technical issues, performing security patching, and maintaining accurate documentation while adhering to service level agreements.

Requirements

Candidates must hold a Bachelor's degree in Computer Science or equivalent and have at least 3 years of experience in an integrated IT/Health support environment. Proficiency in various operating systems, M365 tools, and ITIL frameworks is required, along with a valid Class 5 driver's license.

Skills

IT support
Hardware troubleshooting
Workstation maintenance
Mobile device support
Printing services
SCCM
Microsoft Windows
Apple OS
Android
IOS
M365
ITIL
ITSM
ServiceNow
Customer service
Problem solving

Benefits

Health benefits
Dental benefits
Pension benefits
Maternity and parental leave top-up payments
Earned days off
Annual pay increases

Visa sponsorship

Not detected in the job text

Keywords

Deskside support
ITIL
ITSM
SCCM
Workstation
Hardware
M365
ServiceNow
Jira Service Management
BMC Remedy
Windows
Apple OS
Android
IOS
Troubleshooting
Patching
Imaging
Healthcare IT
Comp TIA A+
Customer service
Technical support
Mobile devices
Peripherals
Incident management
Problem management

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