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Added 9 mins ago
P
Branded Retail Account Manager
Propelis
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
…production of print and digital materials for branded retail shopper marketing campaigns, ensuring efficient workflow between the creative and executional phases in the delivery of all…
Added 9 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Other Education Considered An Asset For This Position
Added 9 mins ago
S&
Branded Retail Account Manager
SGS & Co
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
…production of print and digital materials for branded retail shopper marketing campaigns, ensuring efficient workflow between the creative and executional phases in the delivery of all…
Added 9 mins ago
M
Branded Retail Account Manager
Marks
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
…production of print and digital materials for branded retail shopper marketing campaigns, ensuring efficient workflow between the creative and executional phases in the delivery of all…
Added 9 mins ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Memorial University's St. John's Campus. Responsibilities for this position will include the…
Added 9 mins ago
DH
Creative Services Advisor
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
Coordinating with the marketing and communications team on overall strategy.
Added 9 mins ago
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Client Service Associate, BMO Nesbitt Burns
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Calgary, AB
- Full-time
Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client…
Added 9 mins ago
LC
Part-Time Sales Associate
Laura Canada
Saint-Bruno, QC · St-Bruno, QC
- Part-time
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Added 9 mins ago
1
Dental Hygienist - Downtown Dental Associates - Toronto, ON
123Dentist
Toronto, ON · Greater Toronto Area, Canada
- $50 to $65 CAD / hour
- Part-time
We provide the non-clinical backbone for dental teams across the country, offering HR, marketing, finance, operations, and procurement support so local clinics can focus on what matters…
Added 9 mins ago
LC
Beauty Specialist, Hourly Part Time Day
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NB · Kings, NB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 9 mins ago
T
Underwriter, Specialty Insurance
Trisura
Calgary, AB
- Full-time
…2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s…
Added 9 mins ago
LV
GÉRANT.E-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 9 mins ago
ET
Bilingual Customer Development & Relationship Specialist
eTracks Tire Management Systems
Oakville, ON
- $64,000 to $70,000 CAD / year
- Full-time
eTracks Tire Management Systems is currently recruiting for the position of Customer Development & Relationship Specialist (Bilingual). This is a newly created position.
Added 9 mins ago
SR
Program Director
STRIVE Recruitment Inc.
Vancouver, BC
- Full-time
This position will play a key role in ensuring operational excellence, driving enrollment growth, maintaining exceptional participant and family experiences, and supporting the…
Added 9 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 9 mins ago
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Career and Employment Liaison
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Please note: This is a temporary position ending on or before February 29, 2028, with the possibility of extension.
Added 9 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Tsawwassen, BC
- Full-time
Performance bonuses (in-store sales or management position)
Added 9 mins ago
EM
Sales Coordinator
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Burlington, ON
- Full-time
Post Secondary Education in related field (Business, Administration, Events, Marketing) or related experience
Added 24 mins ago
UF
Specialist, Women’s Philanthropy (18 Month Contract)
UJA Federation of Greater Toronto
Toronto, ON · North York, Ontario
- Full-time
Work with the marketing department to support and manage all donor and prospect materials
Added 24 mins ago
Associate, Direct Activation
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Toronto, ON
…world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational…
Added 24 mins ago
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Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
This position is to fill an existing vacancy.
Added 24 mins ago
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Product Manager
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- Full-time
…500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event…
Added 39 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
Direct Reports: Senior Manager, Strategic Communications; Manager, Content; Manager, Digital Communications Strategy; Manager, Marketing; Coordinator, Communications
Added 39 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 39 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
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Ottawa, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program

EHN Canada

Admissions Coordinator FT

Toronto, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Position Overview:

The Admissions Coordinator is responsible for engaging individuals, families, and referents as they explore treatment options with EHN Canada’s private mental health and addiction programs. This role combines compassionate client advocacy with consultative sales - helping prospective clients understand our programs, assess fit, and make informed decisions about entering care.

Acting as the first point of contact, the Admissions Coordinator builds trust, identifies needs, and guides clients through both the clinical and financial aspects of admission. Success requires empathy, professionalism, and the ability to clearly communicate EHN’s value while helping clients and families commit to the program best suited to their goals and resources.

Key Responsibilities:

Respond to inquiries via phone, email, and online chat, providing accurate, compassionate, and persuasive guidance on EHN’s treatment options.
Conduct needs-based consultations that explore motivations, barriers, and readiness for change, helping clients make confident, informed decisions about treatment.
Effectively communicate the clinical and personal value of EHN programs, differentiating our services in a private healthcare environment.
Support, guide, and assist clients through strategic pricing discussions, financing options, and program selection, ensuring alignment between needs and affordability.
Maintain and convert a high volume of qualified inquiries into successful admissions, balancing empathy with clear, goal-oriented communication.
Collaborate with admissions, marketing, and clinical teams to optimize conversion rates and enhance the client experience.
Coordinate admissions by liaising with clinical staff, medical professionals, and referral sources.
Offer case management support, including communication with clients, families, healthcare providers, legal representatives, and other involved parties.
Document client interactions, assessments, and referrals in compliance with professional and organizational standards.
Facilitate pre-admission requirements, including medical assessments and necessary documentation.
Maintain accurate client records and waiting lists, ensuring timely follow-ups and admissions coordination.
Act as a liaison between clients and community resources, providing referrals to external services when appropriate.
Participate in interdisciplinary team meetings to discuss client cases, care plans, and admission processes.
Support program outreach by educating referral sources, community partners, and stakeholders on EHN Canada’s services.
Assist with reporting, data management, and process improvement initiatives within the admissions department.
Ensure a client-centered, trauma-informed approach in all interactions.
Other duties as assigned to support the overall effectiveness of the admissions process.

Qualifications:

2-3 years experience in consultative sales, client engagement, or healthcare intake coordination preferred.
Proven ability to build rapport, overcome objections, and convert inquiries into committed clients while maintaining ethical and trauma-informed care practices.
Comfort discussing financial considerations and helping clients make decisions around private treatment investment.
Bachelor’s degree in Social Work, Psychology, Counselling, or a related field preferred.
Medical Terminology Certification is an asset.
Deescalation and/or Suicide Prevention Certification is an asset.
Proficiency with Salesforce or similar client management systems is an asset.
Knowledge of mental health and addiction treatment modalities.
Excellent interpersonal, communication, and crisis intervention skills.
Ability to navigate complex client situations with empathy, professionalism, and discretion.
Familiarity with client documentation, case notes, and electronic medical records.
Experience collaborating with interdisciplinary teams and external referral sources.
Ability to work in a fast-paced environment while maintaining a client-centered approach.
Commitment to ethical and trauma-informed care practices.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

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More about this job

Responsibilities

Engage prospective clients, families, and referral sources; assess needs and readiness; explain treatment options and costs; and guide clients through program selection and admission. Coordinate pre-admission requirements, maintain records and follow-ups, provide case management support, and collaborate with clinical, marketing, and community partners.

Requirements

The role prefers 2–3 years of experience in consultative sales, client engagement, or healthcare intake coordination, along with knowledge of mental health and addiction treatment and strong communication, crisis intervention, and relationship-building skills. A bachelor’s degree in social work, psychology, counselling, or a related field is preferred; medical terminology, de-escalation or suicide prevention certifications, and Salesforce experience are assets.

Skills

Consultative Sales
Client Engagement
Healthcare Intake Coordination
Rapport Building
Objection Handling
Admissions Coordination
Case Management
Crisis Intervention
De-escalation
Suicide Prevention
Mental Health And Addiction Treatment
Trauma-Informed Care
Client Documentation
Interdisciplinary Collaboration
Referral Source Coordination
Salesforce

Benefits

Annual $2,000 Allowance For Mental Health And Addiction Services
$600 Allowance For Paramedical Services
24/7 Employee Assistance Program
Paid Time Off
Birthday Day Off
Float Days
Recognized Statutory Holidays
Fitness Facilities Or Discounted Gym Memberships
Perkopolis Discounts
Education Support Assistance
Relocation Support
Defined Benefit Pension Plan With Up To 4% Employer Contribution
Maternity And Parental Leave Top-Up
Kids & Co. Daycare Discounts

Visa sponsorship

Not detected in the job text

Keywords

Admissions Coordination
Mental Health
Addiction Treatment
Trauma-Informed Care
Consultative Sales
Client Advocacy
Healthcare Intake
Needs Assessment
Readiness For Change
Program Selection
Pricing Discussions
Financing Options
Case Management
Crisis Intervention
Medical Terminology
De-escalation
Suicide Prevention
Salesforce
Electronic Medical Records
Client Documentation
Referral Sources
Interdisciplinary Teams
Pre-admission Medical Assessments
Community Resources
Data Management
Process Improvement
Private Healthcare

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