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Added 6 mins ago
UW
Coordinator, Individual Donor Relations (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is seeking a Coordinator, Individual Donor Relations for a unionized contract role on our team.
Added 6 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
Manage, monitor, and report on project/shutdown costs, cash forecasts, and variance explanations with the Projects Controls Coordinator.
Added 6 mins ago
OU
Marketing Coordinator
Orthodox Union
Toronto, ON
- Full-time
…international units. The OU maintains a kosher certification service, whose circled U symbol, Ⓤ, is found on the labels of many kosher commercial and consumer food…
Added 6 mins ago
D
Installation Technical Support / Spécialiste du soutien technique à l'installation
dormakaba
Montreal, QC
- Full-time
Collaborate with the Project Coordinator to resolve technical escalations on projects
Added 6 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
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Added 6 mins ago
KD
prosthodontic treatment coordinator
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AB · Edmonton, AB
- Full-time
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Added 7 mins ago
Supervisor, Workplace Services
UFA Co-operative Ltd.
Calgary, AB
experience at UFA. As part of the Talent and Experience team, this role brings a strong customer service
Added 7 mins ago
NC
Junior Systems Analyst (18-month term)
NAV CANADA
Ottawa, ON
- Full-time
Provide prompt assistance when requested to investigate technical problems with in-service Simulation systems.
Added 7 mins ago
TP
Digital Media & Community Engagement Coordinator
Thunderbird Plumbing
Victoria, BC
- Full-time
Now, we're looking for a creative, outgoing, and self-motivated Digital Media & Community Engagement Coordinator to help bring our brand to life.
Added 7 mins ago
EA
Ramp Coordinator
Executive Aviation
Victoria, BC
- Full-time
…discounted rates? Does the opportunity to to provide ground service support to some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and…
Added 21 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
…under the direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care,…
Added 22 mins ago
AO
Indian Day School Program Coordinator - EUTC - Competition 2026-102
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction of the Director of Service Delivery, the Indian Day School Program Coordinator is responsible for supporting and coordinating Indian Day School programming. This role…
Added 22 mins ago
AO
Indian Day School Program Assistant- EUTC – Competition 2026-101
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction and supervision of the EUTC Director of Service Delivery and the Program Coordinator of the Indian Day School Program, the incumbent is responsible for the…
Added 36 mins ago
SH
Dietary Aide-Aide - diététiste
Southern Health-Santé Sud
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- Full-time
Under the direction of the Coordinator or Supervisor ‐ Nutrition & Food Services, Cook 2 or Cook 1, the Dietary Aide is responsible for the completion of assigned tasks in relation to the…
Added 37 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 37 mins ago
IR
Registered Nurse, Home Care
Interlake-Eastern Regional Health Authority
Arborg, MB
- Full-time
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Registered Nurse –Home Care works with the team to promote an integrated, holistic health service that is…
Added 37 mins ago
MI
Clinic Manager
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Montreal, QC
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Our team currently consists of a full-time intake coordinator, myself as the clinic director, and a team of about 20 clinicians (combination of licensed therapists and pre-licensed interns)…
Added 37 mins ago
U
Supervisor, Workplace Services
UFA
Calgary, AB
- Full-time
experience at UFA. As part of the Talent and Experience team, this role brings a strong customer service
Added 37 mins ago
TY
Human Resources Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
The York School is seeking a Human Resources Coordinator to join our growing HR team in a newly created position. We are looking for someone who genuinely enjoys working with people, takes…
Added 37 mins ago
IR
Licensed Practical Nurse - Home Care
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 37 mins ago
PH
Assignment Coordinator - Casual
ParaMed Home Health Care
London, ON
- Part-time
Added 37 mins ago
IR
Licensed Practical Nurse - Home Care
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 37 mins ago
R
Credit Coordinator (6-12 months contract)
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Brampton, ON · Roofmart Brampton Office
- Full-time
…help us grow our business. In the specialized role of Credit Coordinator, you will be a valuable and key member of our Roofmart…
Added 37 mins ago
Dietary Aide-Aide - diététiste
Winnipeg Regional Health Authority
Notre-Dame-de-Lourdes, MB
Under the direction of the Coordinator or Supervisor ‐ Nutrition & Food Services, Cook 2 or Cook 1, the Dietary Aide is responsible for the completion of assigned tasks in relation to the…
Added 37 mins ago
Registered Nurse, Home Care
Winnipeg Regional Health Authority
Arborg, MB
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Registered Nurse –Home Care works with the team to promote an integrated, holistic health service that is…

EHN Canada

Admissions Coordinator FT

Toronto, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Position Overview:

The Admissions Coordinator is responsible for engaging individuals, families, and referents as they explore treatment options with EHN Canada’s private mental health and addiction programs. This role combines compassionate client advocacy with consultative sales - helping prospective clients understand our programs, assess fit, and make informed decisions about entering care.

Acting as the first point of contact, the Admissions Coordinator builds trust, identifies needs, and guides clients through both the clinical and financial aspects of admission. Success requires empathy, professionalism, and the ability to clearly communicate EHN’s value while helping clients and families commit to the program best suited to their goals and resources.

Key Responsibilities:

Respond to inquiries via phone, email, and online chat, providing accurate, compassionate, and persuasive guidance on EHN’s treatment options.
Conduct needs-based consultations that explore motivations, barriers, and readiness for change, helping clients make confident, informed decisions about treatment.
Effectively communicate the clinical and personal value of EHN programs, differentiating our services in a private healthcare environment.
Support, guide, and assist clients through strategic pricing discussions, financing options, and program selection, ensuring alignment between needs and affordability.
Maintain and convert a high volume of qualified inquiries into successful admissions, balancing empathy with clear, goal-oriented communication.
Collaborate with admissions, marketing, and clinical teams to optimize conversion rates and enhance the client experience.
Coordinate admissions by liaising with clinical staff, medical professionals, and referral sources.
Offer case management support, including communication with clients, families, healthcare providers, legal representatives, and other involved parties.
Document client interactions, assessments, and referrals in compliance with professional and organizational standards.
Facilitate pre-admission requirements, including medical assessments and necessary documentation.
Maintain accurate client records and waiting lists, ensuring timely follow-ups and admissions coordination.
Act as a liaison between clients and community resources, providing referrals to external services when appropriate.
Participate in interdisciplinary team meetings to discuss client cases, care plans, and admission processes.
Support program outreach by educating referral sources, community partners, and stakeholders on EHN Canada’s services.
Assist with reporting, data management, and process improvement initiatives within the admissions department.
Ensure a client-centered, trauma-informed approach in all interactions.
Other duties as assigned to support the overall effectiveness of the admissions process.

Qualifications:

2-3 years experience in consultative sales, client engagement, or healthcare intake coordination preferred.
Proven ability to build rapport, overcome objections, and convert inquiries into committed clients while maintaining ethical and trauma-informed care practices.
Comfort discussing financial considerations and helping clients make decisions around private treatment investment.
Bachelor’s degree in Social Work, Psychology, Counselling, or a related field preferred.
Medical Terminology Certification is an asset.
Deescalation and/or Suicide Prevention Certification is an asset.
Proficiency with Salesforce or similar client management systems is an asset.
Knowledge of mental health and addiction treatment modalities.
Excellent interpersonal, communication, and crisis intervention skills.
Ability to navigate complex client situations with empathy, professionalism, and discretion.
Familiarity with client documentation, case notes, and electronic medical records.
Experience collaborating with interdisciplinary teams and external referral sources.
Ability to work in a fast-paced environment while maintaining a client-centered approach.
Commitment to ethical and trauma-informed care practices.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

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More about this job

Responsibilities

Engage prospective clients, families, and referral sources; assess needs and readiness; explain treatment options and costs; and guide clients through program selection and admission. Coordinate pre-admission requirements, maintain records and follow-ups, provide case management support, and collaborate with clinical, marketing, and community partners.

Requirements

The role prefers 2–3 years of experience in consultative sales, client engagement, or healthcare intake coordination, along with knowledge of mental health and addiction treatment and strong communication, crisis intervention, and relationship-building skills. A bachelor’s degree in social work, psychology, counselling, or a related field is preferred; medical terminology, de-escalation or suicide prevention certifications, and Salesforce experience are assets.

Skills

Consultative Sales
Client Engagement
Healthcare Intake Coordination
Rapport Building
Objection Handling
Admissions Coordination
Case Management
Crisis Intervention
De-escalation
Suicide Prevention
Mental Health And Addiction Treatment
Trauma-Informed Care
Client Documentation
Interdisciplinary Collaboration
Referral Source Coordination
Salesforce

Benefits

Annual $2,000 Allowance For Mental Health And Addiction Services
$600 Allowance For Paramedical Services
24/7 Employee Assistance Program
Paid Time Off
Birthday Day Off
Float Days
Recognized Statutory Holidays
Fitness Facilities Or Discounted Gym Memberships
Perkopolis Discounts
Education Support Assistance
Relocation Support
Defined Benefit Pension Plan With Up To 4% Employer Contribution
Maternity And Parental Leave Top-Up
Kids & Co. Daycare Discounts

Visa sponsorship

Not detected in the job text

Keywords

Admissions Coordination
Mental Health
Addiction Treatment
Trauma-Informed Care
Consultative Sales
Client Advocacy
Healthcare Intake
Needs Assessment
Readiness For Change
Program Selection
Pricing Discussions
Financing Options
Case Management
Crisis Intervention
Medical Terminology
De-escalation
Suicide Prevention
Salesforce
Electronic Medical Records
Client Documentation
Referral Sources
Interdisciplinary Teams
Pre-admission Medical Assessments
Community Resources
Data Management
Process Improvement
Private Healthcare

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