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Added 12 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a highly motivated, organized and enthusiastic individual to join our dynamic team. Under the immediate supervision of the principal investigator, the incumbent will be…
Added 12 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…this position. The incumbent will work closely with research team, IBD physicians as well as with allergy nurses mainly on various study protocols. The successful candidate will be…
Added 12 mins ago
LJ
#2026-RSM276-Residential Support Mentor
Life's Journey Inc.
Brandon, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 12 mins ago
IR
Insurance Coordinator
INTECH Risk Management
Toronto, ON
- Full-time
Our Lender Insurance Services (LIS) team helps lenders protect their interests throughout the life of a loan, from the initial transaction through ongoing insurance renewals. We’re looking…
Added 12 mins ago
S
Senior Manager, Non-Financial Risk and Operational Risk Oversight, Control & Support Functions
Scotiabank
Toronto, ON
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 12 mins ago
LJ
#2026-RSM274-Residential Support Mentor
Life's Journey Inc.
Elie, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 12 mins ago
LJ
#2026-RSM275-Residential Support Mentor
Life's Journey Inc.
Winnipeg, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 12 mins ago
LS
Drill Coordinator
Lake Shore Gold
Timmins, ON
- Full-time
We are looking to hire a Drill Coordinator to join our Timmins West Mine in Timmins, ON., on a full-time basis. The schedule for this position is Monday-Friday, 8 hrs/day or 4 on, 3 off,…
Added 12 mins ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Associate Director, Guest Accommodations/Conference and Event Services, the Events Coordinator will work as part of a collaborative team in the management, promotion,…
Added 12 mins ago
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Credit Coordinator (6-12 months contract)
Roofmart
Brampton, ON
- Full-time
…help us grow our business. In the specialized role of Credit Coordinator, you will be a valuable and key member of our Roofmart…
Added 12 mins ago
DH
Creative Services Advisor
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
…overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of…
Added 12 mins ago
Accounts Payable Coordinator
Goodness Me! Natural Food Market
Burlington, ON
Sound like you? Goodness Me! is currently seeking an experienced, full-time Accounts Payable Coordinator for our Central Office Team.
Added 12 mins ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems,…
Added 12 mins ago
IP
Project Coordinator (Major Projects)
Iconic Power Systems Inc.
Mississauga, ON
- Full-time
Reporting to the Director of Projects, the Project Coordinator works closely with the Project Management Team, Construction Supervisors, and Operations to support the successful delivery of…
Added 12 mins ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Support the Examination Coordinator with logging incoming exam infractions and expediting notice of the infraction to the client regarding any resulting penalties and update the Client…
Added 12 mins ago
BS
Production Scheduler/Coordinator
BVGlazing Systems
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 12 mins ago
DS
Office Coordinator
David Small Designs
Oakville, ON
- Full-time
We are currently seeking a professional, organized, and friendly Office Coordinator to join our team. This is a key administrative role responsible for ensuring the smooth day-to-day…
Added 12 mins ago
N(
Career and Employment Liaison
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future…
Added 12 mins ago
BA
Auto Body Parts Coordinator (Yellowhead Trail)
Boyd Autobody & Glass
AB · Edmonton, AB
- Full-time
…lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 12 mins ago
LP
Product Developer | Furniture & Home Furnishings
Luminary People Collective
Vancouver, BC
- Full-time
Luminary People Collective is partnering with Moe's Home Collection to find a creative, commercially minded, and detail-oriented Product Developer to join their growing team.
Added 12 mins ago
EM
Sales Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
The Sales Coordinator acts as the primary point of contact and administrative support for the Sales team. This role is essential in managing and streamlining all sales-related…
Added 12 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Lac du Bonnet, MB
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 27 mins ago
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Volunteer Coordinator
HealthCareersInSask.ca
Weyburn, SK
- Part-time
…being shared with Human Resources and the applicable hiring…
Added 27 mins ago
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Housing Coordinator
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…affiliation with the Saskatchewan Health Authority. The Housing Coordinator is accountable for implementing, coordinating and monitoring services including vacancy management and…
Added 42 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
Direct Reports: Senior Manager, Strategic Communications; Manager, Content; Manager, Digital Communications Strategy; Manager, Marketing; Coordinator, Communications

EHN Canada

Admissions Coordinator FT

Toronto, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Position Overview:

The Admissions Coordinator is responsible for engaging individuals, families, and referents as they explore treatment options with EHN Canada’s private mental health and addiction programs. This role combines compassionate client advocacy with consultative sales - helping prospective clients understand our programs, assess fit, and make informed decisions about entering care.

Acting as the first point of contact, the Admissions Coordinator builds trust, identifies needs, and guides clients through both the clinical and financial aspects of admission. Success requires empathy, professionalism, and the ability to clearly communicate EHN’s value while helping clients and families commit to the program best suited to their goals and resources.

Key Responsibilities:

Respond to inquiries via phone, email, and online chat, providing accurate, compassionate, and persuasive guidance on EHN’s treatment options.
Conduct needs-based consultations that explore motivations, barriers, and readiness for change, helping clients make confident, informed decisions about treatment.
Effectively communicate the clinical and personal value of EHN programs, differentiating our services in a private healthcare environment.
Support, guide, and assist clients through strategic pricing discussions, financing options, and program selection, ensuring alignment between needs and affordability.
Maintain and convert a high volume of qualified inquiries into successful admissions, balancing empathy with clear, goal-oriented communication.
Collaborate with admissions, marketing, and clinical teams to optimize conversion rates and enhance the client experience.
Coordinate admissions by liaising with clinical staff, medical professionals, and referral sources.
Offer case management support, including communication with clients, families, healthcare providers, legal representatives, and other involved parties.
Document client interactions, assessments, and referrals in compliance with professional and organizational standards.
Facilitate pre-admission requirements, including medical assessments and necessary documentation.
Maintain accurate client records and waiting lists, ensuring timely follow-ups and admissions coordination.
Act as a liaison between clients and community resources, providing referrals to external services when appropriate.
Participate in interdisciplinary team meetings to discuss client cases, care plans, and admission processes.
Support program outreach by educating referral sources, community partners, and stakeholders on EHN Canada’s services.
Assist with reporting, data management, and process improvement initiatives within the admissions department.
Ensure a client-centered, trauma-informed approach in all interactions.
Other duties as assigned to support the overall effectiveness of the admissions process.

Qualifications:

2-3 years experience in consultative sales, client engagement, or healthcare intake coordination preferred.
Proven ability to build rapport, overcome objections, and convert inquiries into committed clients while maintaining ethical and trauma-informed care practices.
Comfort discussing financial considerations and helping clients make decisions around private treatment investment.
Bachelor’s degree in Social Work, Psychology, Counselling, or a related field preferred.
Medical Terminology Certification is an asset.
Deescalation and/or Suicide Prevention Certification is an asset.
Proficiency with Salesforce or similar client management systems is an asset.
Knowledge of mental health and addiction treatment modalities.
Excellent interpersonal, communication, and crisis intervention skills.
Ability to navigate complex client situations with empathy, professionalism, and discretion.
Familiarity with client documentation, case notes, and electronic medical records.
Experience collaborating with interdisciplinary teams and external referral sources.
Ability to work in a fast-paced environment while maintaining a client-centered approach.
Commitment to ethical and trauma-informed care practices.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDHP

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More about this job

Responsibilities

Engage prospective clients, families, and referral sources; assess needs and readiness; explain treatment options and costs; and guide clients through program selection and admission. Coordinate pre-admission requirements, maintain records and follow-ups, provide case management support, and collaborate with clinical, marketing, and community partners.

Requirements

The role prefers 2–3 years of experience in consultative sales, client engagement, or healthcare intake coordination, along with knowledge of mental health and addiction treatment and strong communication, crisis intervention, and relationship-building skills. A bachelor’s degree in social work, psychology, counselling, or a related field is preferred; medical terminology, de-escalation or suicide prevention certifications, and Salesforce experience are assets.

Skills

Consultative Sales
Client Engagement
Healthcare Intake Coordination
Rapport Building
Objection Handling
Admissions Coordination
Case Management
Crisis Intervention
De-escalation
Suicide Prevention
Mental Health And Addiction Treatment
Trauma-Informed Care
Client Documentation
Interdisciplinary Collaboration
Referral Source Coordination
Salesforce

Benefits

Annual $2,000 Allowance For Mental Health And Addiction Services
$600 Allowance For Paramedical Services
24/7 Employee Assistance Program
Paid Time Off
Birthday Day Off
Float Days
Recognized Statutory Holidays
Fitness Facilities Or Discounted Gym Memberships
Perkopolis Discounts
Education Support Assistance
Relocation Support
Defined Benefit Pension Plan With Up To 4% Employer Contribution
Maternity And Parental Leave Top-Up
Kids & Co. Daycare Discounts

Visa sponsorship

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Keywords

Admissions Coordination
Mental Health
Addiction Treatment
Trauma-Informed Care
Consultative Sales
Client Advocacy
Healthcare Intake
Needs Assessment
Readiness For Change
Program Selection
Pricing Discussions
Financing Options
Case Management
Crisis Intervention
Medical Terminology
De-escalation
Suicide Prevention
Salesforce
Electronic Medical Records
Client Documentation
Referral Sources
Interdisciplinary Teams
Pre-admission Medical Assessments
Community Resources
Data Management
Process Improvement
Private Healthcare

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