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Added 2 days ago
Strategic Sourcing Coordinator
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Contracts and Procurement, the Strategic Sourcing Coordinator supports the delivery of a comprehensive integrated supply chain service for the IWK Health Centre…
Added 2 days ago
LC
Coordinator_FT-Contract
LOFT Community Services
Toronto, ON
- $67,011 to $79,010 CAD / year
- Contract
The coordinator provides overall team leadership and ensures the effective delivery of youth-centred services from a person-centred, trauma-informed and harm reduction lens. This role…
Added 5 days ago
EH
Admissions Coordinator FT
Edgewood Health Network Inc
Nanaimo, BC
- Up to $50,000 CAD / year
- Full-time
The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the…
Added 5 days ago
EH
Client Care Coordinator FT
Edgewood Health Network Inc
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
The Client Care Coordinator supports the coordination and continuity of care for clients participating in Bellwood’s specialized programs. Working closely with Clinical Managers, clinical…
Added 5 days ago
EH
Guardians Care Specialist FT - East
Edgewood Health Network Inc
Head of Jeddore, NS · Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 5 days ago
EH
Guardians Care Specialist FT - West
Edgewood Health Network Inc
Nanaimo, BC · Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 6 days ago
SC
Full Time Intensive Child & Youth Case Coordinator – George House
SOAR Community Services
Brantford, ON
- Full-time
We are recruiting for a Full Time Intensive Child & Youth Case Coordinator – George House. This role is a vital part of our Housing Program, supporting youth aged 14-16, providing essential…
Added 6 days ago
SC
Full Time Intensive Child & Youth Case Coordinator
SOAR Community Services
Brantford, ON
- Up to $30.07 CAD / hour
- Full-time
We are recruiting for a Full Time Intensive Child & Youth Case Coordinator – George House. This role is a vital part of our Housing Program, supporting youth aged 14-16, providing essential…
Added 7 days ago
EC
Mental Health & Addiction Treatment Support Worker FT
EHN Canada
Carters Point, NB
- $21 to $23 CAD / hour
- Full-time
…Health and Addictions Support Worker (MHASW) provides day-to-day client support, reinforces treatment expectations and recovery goals, facilitates approved programming and activities, and…
Added 7 days ago
EH
Mental Health & Addiction Treatment Support Worker FT
Edgewood Health Network Inc
Carters Point, NB
- $21 to $23 CAD / hour
- Full-time
…Health and Addictions Support Worker (MHASW) provides day-to-day client support, reinforces treatment expectations and recovery goals, facilitates approved programming and activities, and…
Added 7 days ago
LC
Coordinator_FT-Perm
LOFT Community Services
Toronto, ON
- $67,011 to $79,010 CAD / year
- Full-time
The coordinator provides overall team leadership and ensures the effective delivery of harm reduction and outreach services across the regions. This role oversees day-to-day operations,…
Added 9 days ago
A
Audiologist or Hearing Instrument practitioner
Amplifon
Carbonear, NL
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 9 days ago
A
Audiologist or Hearing Instrument Practitioner
Amplifon
Carbonear, NL
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 15 days ago
EC
Guardians Care Specialist FT - West
EHN Canada
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 15 days ago
EH
Admissions Coordinator FT
Edgewood Health Network Inc
Carters Point, NB
- $46,000 to $52,000 CAD / year
- Full-time
…offered across the country, providing essential compassionate care to patients wherever they…
Added 15 days ago
EC
Guardians Care Specialist FT - East
EHN Canada
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 16 days ago
EC
Guardians Care Specialist FT - West
EHN Canada
Nanaimo, BC
- $60,000 to $70,000 CAD / year
- Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 16 days ago
EC
Guardians Care Specialist FT - East
EHN Canada
Halifax, NS
- $60,000 to $70,000 CAD / year
- Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 16 days ago
FT Harm Reduction Care Coordinator
Southwest Ontario Aboriginal Health Access Centre
Muncey, ON
Reporting to the Integrated Care Manager, the Harm Reduction Care Coordinator provides culturally safe, client-centered support to Indigenous individuals and families impacted by substance…
Added 16 days ago
EC
Client Care Coordinator FT
EHN Canada
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
The Client Care Coordinator supports the coordination and continuity of care for clients participating in Bellwood’s specialized programs. Working closely with Clinical Managers, clinical…
Added 16 days ago
EC
Admissions Coordinator FT
EHN Canada
Carters Point, NB
- $46,000 to $52,000 CAD / year
- Full-time
…offered across the country, providing essential compassionate care to patients wherever they…
Added 20 days ago
EC
Admissions Coordinator FT
EHN Canada
Nanaimo, BC
- $50,000 CAD / year
- Full-time
The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the…
Added 29 days ago
Indigenous Community Wellness & Outreach Coordinator
Southwest Ontario Aboriginal Health Access Centre
Cambridge, ON
Reporting to the Integrated Care Manager, the Coordinator works alongside Nurse Practitioners, Physicians and other members of the interdisciplinary team to bring accessible, culturally…
Added 29 days ago
Indigenous Community Wellness & Outreach Coordinator
Southwest Ontario Aboriginal Health Access Centre
London, ON
Reporting to the Integrated Care Manager, the Coordinator works alongside Nurse Practitioners, Physicians and other members of the interdisciplinary team to bring accessible, culturally…
Added 1 month ago
MF
Family Engagement Worker FT/Permanent
METIS FAMILY SERVICES
Surrey, BC
- Full-time
Reporting to the Program Coordinator and Team Leader, this position supports parents in learning new parenting skills and establishing household routines. A key component of this job is to…

EHN Canada

Client Care Coordinator FT

Toronto, ON, Canada

$45,000 to $55,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Mar 28, 2027
Experience: Minimum of 2 years' experience in a coordination role.
Posting language: English
Posted: Sep 29, 2026

Original job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Overview:

The Client Care Coordinator supports the coordination and continuity of care for clients participating in Bellwood’s specialized programs. Working closely with Clinical Managers, clinical teams, clients, and referral partners, the Client Care Coordinator monitors service and reporting timelines, coordinates communication, and helps resolve issues affecting client experience.

This role focuses on client care coordination, stakeholder support, and timely service delivery.

Key Responsibilities:

Coordinate communication among clients, clinical teams, and referral partners to support timely and consistent care.

Support clients throughout admission, treatment, discharge, and transition planning.

Monitor service commitments and reporting timelines. Follow up with clinical team members when information is outstanding.

Identify and escalate client concerns, service gaps, scheduling conflicts, and reporting delays.

Coordinate program activities, case conferences, clinical schedules, and room requirements with the appropriate teams.

Maintain regular communication with referral partners and provide updates on service delivery within the scope of the role.

Collaborate with Clinical Managers and care teams to address client and program needs.

Track service issues and identify opportunities to improve coordination and client experience.

Maintain client privacy and confidentiality in accordance with legislation and EHN Canada policies.

Participate in quality improvement activities and perform other client care coordination duties within the scope of the role.

Qualifications:

Post-secondary education or equivalent relevant experience.

Additional training or certification in medical or mental health is an asset.

Strong organizational skills and attention to detail.

Minimum of 2 years' experience in a coordination role.

Experience in healthcare, mental health, or a similar field is considered a strong asset.

Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Experience with Electronic Medical Records (EMR) systems is an asset.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)

24/7 Employee Assistance Program through GreenShield Health

Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees

Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees

Access to in-house fitness facilities or discounted gym memberships

Exclusive discounts through Perkopolis on entertainment, insurance, and more

Opportunities for personal and professional growth through our Education Support Assistance program

Supportive relocation opportunities due to our nationwide presence

Defined Benefit pension plan with up to a 4% employer contribution

Maternity and parental leave top-up

Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDMP

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More about this job

Responsibilities

Coordinate communication and continuity of care for clients across admission, treatment, discharge, and transition planning, working with clinical teams and referral partners. Monitor service commitments and reporting timelines, coordinate program logistics, escalate concerns or delays, and contribute to quality improvement while protecting client confidentiality.

Requirements

Requires post-secondary education or equivalent relevant experience and at least two years of experience in a coordination role. Strong organization and attention to detail, proficiency with Microsoft Office, and healthcare or mental health experience are valued; related training and EMR experience are assets.

Skills

Care Coordination
Client Communication
Stakeholder Support
Organization
Attention To Detail
Scheduling
Reporting And Timeline Monitoring
Issue Escalation
Client Experience Improvement
Confidentiality And Privacy
Quality Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint

Benefits

Mental Health And Addiction Services Allowance
Paramedical Services Allowance
24/7 Employee Assistance Program
Paid Time Off
Birthday Day Off
Float Days
Recognized Statutory Holidays
In-House Fitness Facilities Or Discounted Gym Memberships
Employee Discounts
Education Support Assistance
Relocation Opportunities
Defined Benefit Pension Plan
Maternity And Parental Leave Top-Up
Daycare Discounts

Visa sponsorship

Not detected in the job text

Keywords

Client Care Coordination
Continuity Of Care
Mental Health
Trauma Treatment
Addiction Treatment
Healthcare
Admission Coordination
Treatment Planning
Discharge Planning
Transition Planning
Clinical Teams
Referral Partners
Service Commitments
Reporting Timelines
Case Conferences
Clinical Scheduling
Client Experience
Issue Escalation
Quality Improvement
Client Privacy
Confidentiality
Microsoft Office Suite
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Electronic Medical Records
EMR

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